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June 2024 by Dmitry Leathamov
They never sent me a debit card. Spoke with Kevin over the phone, Very rude. Hung up on me.
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May 2024 by Konstantin Lomov
15 people in line with 2 tellers , step up your game
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March 2024 by Patty Wainwright
Only one business banker on staff, difficult to schedule with but very kind and personable. The tellers are also great. But whenever I have a question about night drops no one ever answers the phone. Does it even work?
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February 2024 by Dustin Smith
Long wait times, no drive thru. Very few branches.
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January 2024 by Avery Frazier
Incredibly long wait time, closed drive through permanently, and my banker cashed my savings bond for under half the face value (cashed for $50 with face value of $200.) Had I not realized his mistake I would’ve walked out none the wiser. This mistake then took 30 minutes to fix because there was nobody on site who could advise the banker of what to do; no managers, no supervisors, nothing. Literally an incredible waste of time. Staffing needs to be improved and training is clearly very poor.
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April 2023 by Pam Z
Every time my special needs son tries to cash a check with my signature on the bottom of the check the teller always asks him for two forms of ID. Then she asks why don’t you have your own account. What other form of picture ID are they requiring. You would think with my signature on the check and they can match it from the system there would be no questions asked. Oh yes she also asks why don’t you have a credit card! Really a credit card !! So disappointed in this location! I’m in Idaho. Problems with main location!!! Meridian
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April 2023 by Cheryl Gregory
Very wonderful experience. Very helpful and easy
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February 2023 by Nathan Stegeman
Went in to open a checking account and they told me it would take longer than an hour so to either do it myself via the app or come back another day. Felt like terrible customer service
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November 2022 by Benjamin Blackburn
It’s insane how often their ATM is broken. I go 15 minutes out of my way to deposit a check and surprise, the ATM doesn’t work. Among the many other ridiculous problems with Wells Fargo in general, this is another reason NOT to bank with them.
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August 2022 by Sharon Snell
No drive thru.
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July 2022 by Ro Hrndz
Extremely SLOW SERVICE. Nobody on the teller line knows how to do ANYTHING. There's always an issue. Liliya is ABSOLUTELY RUDE. I will be reporting her. Since when is it okay to argue with the customer while you have at least 10 people still waiting to be helped.
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June 2022 by Shonda Breier
This bank has the worst customer service, today I went in there to make a few deposits. The male teller waved me over did not say Hi or greet me what so ever then in the middle of my deposits walked away without even saying a word to help another teller came back finished my deposits and didn't say a word that I was finished just turned his back and I left. Also not having a drive thru is a Big inconvenience.
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April 2022 by Donna Harrell
Staff is super helpful and friendly. I took my Mom here to take care of her banking business.
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March 2022 by Donna Dougherty
Took my disabled Mom to her appointment which they said she didn't have but I was with her when she made it so we couldn't get 1/3 the stuff done that we intended. We were told we couldn't get a safety deposit box because the service was down. What does that even mean? We waited for well over am hour just to get checks ordered.
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September 2021 by Rik Thomas
Not sure about this branch but the mortgage representative I’ve been dealing with the past 2 months could not have been more hopeless. Stay clear of Wells Fargo. All they want to do is sell your personal data and give you the run around.Horrible experience
