-
July 2024 by Allen Ellis
They’re friendly and wise.
-
July 2024 by Esteven P
I highly recommend this place very helpful friendly and professional.
-
June 2024 by Max Burke
I have had, through the years, a couple of need for problems. The largest one was a stuck valve in our "guest" bathroom during flushing the toilet. It happened, when I had just that week broke my ankle, and the water was slowly flowing onto the floor. I was unable to turn off the water for the house as it was only through an opening in our bedroom closet. It was about 4 feet down, so I asked my wife and helped her down into the crawl space. She was unable to turn-off the valve, so I used my walker to walk with my leg plaster cast into the garage, and retrieved a hand ranch. I then went into the bathroom tried to close it by leaning against my walker and got a good grip on the valve. I happened to slip because the walker wheels slipping caused my full body weight that transferred to my strong grip on the ranch, and it stopped water leaking. In the meantime we called a plumber, but in the while the water flooded the bathroom, hallway and two bedrooms. About an hour later the plumber arrived. Surfpro was called and through the process Allstate worked with them with the details. They were excellent in their diagnosis of what had to be done. The insurance was paid with our deductible and Surfpro was paid. Allstate did a fine job too.
About twelve years ago we were hit in the door where I drove on a major intersection when the green light turned on. I looked and saw a few cars in the right lane and didn't rush, so continued on with looking and was smashed by a car that ran the red light going about 50mph. We all survived and the driver was declared 100% liable. I was impressed with Allstate when they took charge and would be paying all costs with the young man's policy. I was not pleased when I began communicating with his insurance company. Regardless, they took a lot of time and we had to go to the hospital to be checked and had no charges. The payment for the total damage was over the "Kelly book" charges and were pleased with that. Again, Allstate was supportive even though another organization was Liable.
They helped cover me when I was making a turn a car going around me cut- in early and his back side and my left front were dented. We both went to our insurers as we were not able to determine just why this happened. I went to the Larry Miller Collision establishment. I had to wait two-plus months and used our second car during this time. Again, Allstate was supportive and I of course paid my required costs. Sorry for the details, but we have used Allstate for over 25 years.
-
June 2024 by Allen Woodside
Both the monthly.
Prices prices and the caverage are amazing with all state. They actually are better all around. Then my former coverage and I am retired military. So I was very surprised at all. State had better rates than my other agency.
-
June 2024 by Charlotte Martin
So helpful snd great at what they do.
-
June 2024 by Dark Toxins
As far as I could tell, they were really great. They helped me with accidents with no fuss, if I needed to get a hold of them it was really easy. They were pretty great overall. The only thing I wish they had done more is help me with my options when I got in my accidents. But that's a small gripe, I trust these guys way more than I trust Progressive, Geico, or anything else frankly. Thank you Allstate for being kind and treating me nicely! :)
-
June 2024 by Andrea Cooper
This agency has helped us to come financially stable!!!!! Has time to sit and explain so I understand what is going on. Stays in contact.
-
June 2024 by Charmaine Newman
Knowledgeable, prompt response, professional!
-
June 2024 by Cory Moseley
Never a problem, would highly recommend Allstate.
-
June 2024 by Bruce Cooper
After using several different financial planners, we contacted Dave Ramsey‘s endorse local provider (ELP) Sam Zenor Allstate insurance. We were introduced to Tyson Carlyle many years ago. One of the attributes of an ELP is they need to be a teacher. We have found Tyson to be a good teacher and enjoy not only sharing what but why as far as investing for retirement goes. Tyson is very responsive to messages as well as phone calls anytime we have had a question, we have been able to get a same-day answer. Another attribute of an ELP is they need to have gone through or be going through financial peace university which is led by Dave Ramsey. We have used Dave Ramsey‘s program and are totally debt-free and have been, for about five years now.
-
June 2024 by Miche Kirkman
Job well done Lucia!! Thank you for being efficient, knowledgeable, and following through!
Lucia was professional and helpful every step of the way. She made this transition so easy for me. Excellent customer service as she walked me through the entire process.
I highly recommend working with Sam Zenor and his amazing team, especially Lucia! Thank you Lucia for making the switch so simple and worthwhile.
-
June 2024 by Michael
Sam Zenor’s team has been providing me and my family insurance for years. They have consistently provided us with the best deal and are always available to help with anything we need assistance with. I moved from Idaho to Oregon and they are still my insurance provider and the relocation hasn’t affected their quality or ability to fit me with the best insurance options that work for me. Thanks, Zenor Team and shout out to Marisela for being so accommodating, knowledgeable, and kind!
-
June 2024 by Terry Flowers
I've had renters insurance with All-State for well over a decade. I've not had to file a claim yet, but I feel confident with the Zenor insurance agency because of the great service I've received over the years. Thank you, Zenor family.
-
June 2024 by Ted Martinez
I have been with Sam and his team for over 20 years for my home and auto. I'm now working with his son on other types of insurance. This is a very professional and reputable business.
Allstate is quick and painless when it comes to filing a claim and getting paid.
-
June 2024 by Shelly Newton
Good courteous service