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February 2024 by John Segura
excellent attention!
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February 2024 by Julie F
Top Notch Service and Friendly!Very helpful with whatever you require. You can count on your packages getting where they are supposed to go.
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January 2024 by Joshua L.
I showed up at closing (6pm) and the owners young son was locking the doors. When he saw me, he unlocked and opened the door. They served me and a few minutes later another client walked in since the door was unlocked. It was at least 5 minutes after 6. Not only did the owner not say anything to me about it being closing time, but they said nothing to the young lady who just assumed she would be helped since the door was open. They were helping her also when I walked out. I was mailing one package postage prepaid and buying postage for the 2nd package. Despite it being after closing, she asked if I wanted a tracking receipt for the postage prepaid package as well, unsolicited. This kind of customer service is what I love about small businesses and entrepreneurs. I was delighted by their complete customer service and friendliness. I will be back whenever possible. I definitely recommend them!
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December 2023 by May G.
I dropped off a package to be mailed out of state and was told it would be received before Christmas. The Tuesday before Christmas I checked the tracking information which showed that it was still pending pick up. I called the store but couldn't leave a message as there wasn't an answering machine or voicemail. I went to the store to inquire in person where the package was and was told that it was very possible that the package was sitting at the post office and I needed to take it up with them. The next morning I received a text message from USPS tracking that the package was sitting in the Boise facility. The most recent update is that the package is "still moving." I paid $30 for the package to be shipped via USPS and was told it was guaranteed delivery before Christmas. Do your due diligence and go directly to the post office so you don't have to deal with these headaches or price gouging!
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December 2023 by Joel Tompkins
Great service really, even if you need packing and materials. They need to be aware though, that packages to the Tri-Cities (Pasco, Richland, Kennewick, Wash.)are routed through Spokane and will be delayed at least a couple of days. Since the Postal Service shut down the Pasco Mail facility, times are a bit untrustworthy. As it was, even priority mail did not make it when we hoped it would because it was held up in Spokane. Next time we will opt for UPS or FedEx when we ship to the Tri-Cities. You can opt for any of the three services there, by the way. Our packages headed elsewhere did great!
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November 2023 by Scott Walter
I went out of my way to skip the UPS Store ? and find a Family- Owned Local Business for my shipping needs. The owner's son Blake packaged my Marketing Project for the University of Idaho for me.The price was reasonable. Postal Express Shipping Store ? is located in the same building as Fred Meyer on the West Side just outside of the Produce Entrance (it's outside, by the Fruits ?? ?? and Vegetables.It was easy to walk around the corner for a Beard Trim Also. After that, it was easy to walk right back into Fred Meyer to shop for food, without having to move my car!I'm definitely going to skip The United States Post Office and The UPS Store ?⛔, go on an Adventure, and use Postal Express for my shipping needs now.Scott alias Dot
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September 2023 by Chris Lockhart
Outstanding customer service! They go above and beyond for their customers. I highly recommend Postal Express!
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August 2023 by mary g schultz
Very helpful and very friendly. Great service to have in the area. No lines today. Very nice. I'll go back
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May 2023 by Kevin Pastian
Always more than willing to help. A great place to take care of all your mailing needs.
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April 2023 by Jessica Newell
Hands down the BEST for your postal & shipping needs!! Staff is the most helpful around!!! I mean who offers to hold the store open so I get my packages out last minute & then stays after to repackage them with me to save on shipping!!! Not the first or probably not the last time ? she saves my butt!! Appreciate you so much! I wouldn’t do business anywhere else!!❤️
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January 2023 by Tucker L.
The staff here are very nice and helpful to find the best and cheapest way to ship my packages. I love the gift shop and would totally recommend this place to everyone!
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November 2022 by Awaking The Sleepers
Very impressed with this business. Where have I been…I never knew this business was here. Will be back …many times in the future.
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October 2022 by Tiffany N.
I have used Postal Express numerous times. They are always friendly and helpful. I highly recommend them for any packing or shipping
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September 2022 by Mary Higgins
The staff at Postal Express are so nice and helpful. They help me w packing and figuring out what is the best way to ship my packages. Very convenient. Awesome place and I recommend this place to anyone needing this kind of service.
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September 2022 by Jeramie Kramer
I have been using Postal Express for 2 years personally and for business!! They are amazing and a great resource!!!
