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January 2024 by Wendy K
Stephen was so helpful with finding the right product and making sure i got it installed properly.
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January 2024 by Trent McRoberts
Super helpful and pleasant, I will always do my auto parts shopping at this location!
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January 2024 by Joseph Sherbeck
Today, December 30th 2023i pulled in to O’reilleys Auto Parts on Fairview Ave. near Eagle Road in Meridian, Idaho. This was right around 430 pm on New Year’s Eve. My old Toyota Camry which has served me so very well for so long has developed a noise near or in the engine recently. I’m not a mechanic, but I have done plenty of mechanic work. Enough to realize this noise isn’t good, but can’t seem to really pinpoint it enough to decide which part I’m going to remove, purchase a new one and install it. Two Oreilleys Auto Parts specialists in the store listened to my problem, and offered to listen to my car and try to help me narrow down what could be causing this noise. They offered to read my computer to see if the check engine light might be of help with a code. They both came out, and one used the OBD II while the other gentleman used an old school trick I had forgotten all about, and this man is probably less then half my age. The backyard mechanic truck helped him narrow down the culprit very quickly and solve the mystery. Both of these very pleasant and helpful Oreilleys service reps then offered me the pricing information as well as availability of the part should I decide to order it. I was not pressured in any way, only offered great customer service at a time when I believe most of us can agree seems to be a completely lost art in business these days. I will be purchasing and replacing the part they identified for me very soon, and you can rest assured I will be going back to this Oreilleys to buy it. Thanks Guys!
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January 2024 by hannaloo1
Prices ok but there was no one in the store shopping but me ....the sales clerk didn't even offer to help
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November 2023 by cdismufasa
My mechanic let me know one of the covers on my battery was missing. You could see where battery acid had splashed all over my air intake. I drove to this location to warrant my 4 month old Super Starter Extreme. Without hesitation the gentleman at the counter began interrogating me: Asking what I did to the cover and insisting there is no way that could ever come off a battery while staring at a photo of my engine bay with the car in the parking lot. Refusing to warrant the problem, repeatedly asking me ridiculous questions and putting me on the defensive for something out of my control. I was in work attire getting ready to visit a customer. Finally the manager came over and replaced it for me without question. Once this battery dies…Duralast Gold from here on out! Never again.
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November 2023 by Becci F.
Had the best service today the manager and parts person came out and changed my headlight for me what took me 11/2 hours to try to do they did in like 3 minutes. Big thanks to these guys
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September 2023 by Lawrence Billington
I recently had the pleasure of meeting with Mason at O'Reilly, and I must say, his expertise and knowledge were absolutely outstanding. I had been experiencing an unusual noise coming from my car engine, but I couldn't pinpoint the source. Mason immediately put me at ease with his professionalism and attentiveness. He thoroughly examined my engine, using his keen ear to identify the issue within no time alongside his flashlight.Mason's ability to diagnose the problem accurately was impressive. He patiently explained the cause of the noise and discussed the necessary steps to rectify it. His attention to detail and commitment to providing exceptional customer service were evident throughout the entire process. Thanks to Mason's expertise, I now know the next best steps, all thanks to his remarkable skills. I highly recommend Mason to anyone looking for a knowledgeable person about cars and the right parts to get.
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August 2023 by Scott Johnson
Jeffrey was absolutely amazing. I just pulled into town with my family after a 5 hour car ride and we stopped and the car was having trouble starting. It was 100 degrees outside and I finally got it started and headed straight to O’Reilly. Luckily I got Jeffrey to help me. He checked on the battery and first thought it was probably the alternator, and the. He said wait let me take the terminals off and clean them up and try to test them again. After doing that he said actually I think it is your battery. He gave me options for a new battery and I picked one and he went in and got a battery and installed it and made sure that fixed all the issues and it did. Thank you Jeffrey for going the extra mile for me and my family, saving us hundreds of dollars and from the 100 degree heat with our car not starting. You are the man!!!!
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August 2023 by Robert Larson
Typically have what I need and have found they are getting people that understand vehicles. It's really not a grocery store and folks want others that ha e worked on vehicles. I got lucky and found the older folks that knew what I needed. Thank you for hiring qualified personnel
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July 2023 by M&M Mouse
Order our parts for our car that broke down at 9:30. Pm the part was there the next day by 10am
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July 2023 by Gregory Stanhope
They were quite helpful and knowledgeable about auto repair issues
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June 2023 by Brian Steger
Guy came out of store to help me out, great service. I will definitely be coming back.
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May 2023 by Travis Hamel
Very helpful and friendly guys to help you find just what you need!
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April 2023 by Caroline Martinez
I got great service here. The man that helped me was knowledgeable and helpful in making sure that I got the right part I needed to fix my car.
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April 2023 by Titus McGuirk (Reactor)
I have been a loyal customer of this parts place despite their name changes since 1993!
