“The absolute best customer service. Had an issue with a phone. They gave me great advice that was in my best interest, even though it meant less money for them. Very honest people!”
“Friendly staff! But I’ve been trying to call the store for the past 3 weeks and the robot machine kept not understanding me and kept hanging up on me and wouldn’t let me speak to a representative. So don’t call them if you have any questions. Go in person. I’ll keep trying to call them for the next couple weeks before switching providers. But the robot keeps answering my call first.”
“Very happy with my experience at this location. Christian is the associate that assisted me yesterday and I can't say enough how much I appreciate his help. I run my husband's business, basically, through my phone and I broke it the night before. I came in shortly after opening and was on my way back home in less than an hour. Christian was extremely informative and gave me great instructions on how to do my transfer from home. In the past, it's taken hours to get a new phone and I was expecting that, but pleasantly surprised that I was done and out the door with my new phone and a watch being shipped to me. This is a great location if you have a business and don't have time to get stuck in a phone store.”
“Nick did an excellent job with both my mom and I! Incredibly knowledgeable and was willing to answer any questions that we might have! Way to go Nick and Let’s Go Bears!”
“Dan, Ryan and Michael were all phenomenal. I live 3 1/2 hours away from this store and was in town for medical. I will definitely go back to this store. A tie blessing to me”
“"5 stars! I recently visited the AT&T Store and was blown away by the exceptional customer service. The staff was knowledgeable and helpful, answering all my questions about their plans and devices. The store was clean and well-organized, making it easy to navigate. I was in and out with a new phone and plan in no time. Highly recommend this store for all your mobile needs!" The new management is awesome!”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Just traveling through the Boise area on the day of the iPhone 15 launch. Stopped by the Verizon store in Meridian to get the iPhone 15 pro max. They only had a blue one and I wanted a Natural Titanium one. This was our 5th stop looking to buy the iPhone and Jolene heard this and made a few calls and found one!! That helped us so much and saved us so much time. We went to Gattet’s store in Meridian- he got us taken care of with the iPhone 15 pro max and accessories and he also sold us an Apple Watch 9 which we weren’t planning on. Thank you both for your excellent service!!”
“This last weekend I dropped my IPhone and shattered my back glass and front screen and bent the side frame. On Monday, I brought in my phone. I was given an estimate on fixing the phone and also an alternative of buying a used phone. I decided to have my front screen repaired. The repair was done in 90 minutes same day. The staff is friendly and helpful. I will definitely be a repeat customer, if needed. Great work!”
“Had a little confusion on my bill and Cesar broke it down for me, and fixed it. It was easy, seamless and I’ll definitely be making the drive out to this store anytime I need to upgrade or get help. Worth the drive!”
“The Absolute best at knowledge and customer service. "JULIE" Aka manager, was fantastic at helping me with my cellphone issue. I recommend this store over all others in the Boise area.
( Me, Idaho local for 45 years)”
“Awesome customer service! Ryan was extremely helpful and patient. He was very knowledgeable with practices used and had all the information i needed! Thank you Merdian T-Mobile.”
“JC helped me in ordering the phone I wanted, insuring all discounts available were applied. When my phone arrived he also transferred the data, verifying everything transferred properly and that I was totally satisfied. I appreciate his helpful manner and expertise along with his abundance of patience for any and all questions. For some of us purchasing a new phone is a big deal. He made the process very easy and satisfying. Appreciate it, JC.”
“Billie solved my problem that I had been dealing with for a week within minutes of me entering the store! They were friendly and easy to work with. If you have a problem with your T-Mobile device, go talk to them first.”
10AM - 8PM
3311 N Eagle Rd, Meridian“Had such a great experience here. They patiently explained our questions and walked us through everything. Definitely recommend this location. Bonus...the store is large and smells like heaven.”
“I would gladly give them 10 stars! They are truly magic! My cell fell into the toilet and totally died!! (I found out from CPR to NEVER, EVER PLUG YOUR WET PHONE IN! But, I did, not knowing that.) It was truly dead. They worked their magic and, thank the Lord, my phone is like it never went into the water! I can't thank them enough!!”