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“The absolute best customer service. Had an issue with a phone. They gave me great advice that was in my best interest, even though it meant less money for them. Very honest people!”
“Great store and the only AT&T store we will go to. Jim and his staff are so helpful and patient! Thanks for hooking us up last week Sosa. You were so kind and patient with us! (hope you've recovered from our visit lol) Nicole thanks again for the help today. We always know if there's a issue that no body else knows how to solve that you can solve it, as you have for us in the past more than once!”
“Dan, Ryan and Michael were all phenomenal. I live 3 1/2 hours away from this store and was in town for medical. I will definitely go back to this store. A tie blessing to me”
“Very happy with my experience at this location. Christian is the associate that assisted me yesterday and I can't say enough how much I appreciate his help. I run my husband's business, basically, through my phone and I broke it the night before. I came in shortly after opening and was on my way back home in less than an hour. Christian was extremely informative and gave me great instructions on how to do my transfer from home. In the past, it's taken hours to get a new phone and I was expecting that, but pleasantly surprised that I was done and out the door with my new phone and a watch being shipped to me. This is a great location if you have a business and don't have time to get stuck in a phone store.”
“Ethan did an excellent job accommodating me for what I was looking for. I had dropped my phone that I have had since 2019 and completely broke it, so I couldn't even use my screen. He never let up on helping me, even though he could see I was very stressed out and pissed off, that I just broke my phone. He kept a very kind, professional, informative approach. He listened to what I needed for my situation. Even though I was upset with my own situation; he made sure I was taken care of and stayed to make sure my phone was set up, before he closed up the store. Ethan absolutely deserves a raise! I appreciate his honesty, listening and getting me into a decent phone for the budget, I was trying to stay in. Also never ONCE got an attitude with me even though I was so frustrated, he kept a very professional attitude, with understanding to my situation. One of the best people I've seen in a long time to have excellent customer service. Thank you.”
“Just traveling through the Boise area on the day of the iPhone 15 launch. Stopped by the Verizon store in Meridian to get the iPhone 15 pro max. They only had a blue one and I wanted a Natural Titanium one. This was our 5th stop looking to buy the iPhone and Jolene heard this and made a few calls and found one!! That helped us so much and saved us so much time. We went to Gattet’s store in Meridian- he got us taken care of with the iPhone 15 pro max and accessories and he also sold us an Apple Watch 9 which we weren’t planning on. Thank you both for your excellent service!!”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Cassie and Carlos were so helpful and friendly in helping me to transfer data to my new upgraded phone. Their expertise was top notch. They were professional and solved all issues. Great service.”
“"5 stars! I recently visited the AT&T Store and was blown away by the exceptional customer service. The staff was knowledgeable and helpful, answering all my questions about their plans and devices. The store was clean and well-organized, making it easy to navigate. I was in and out with a new phone and plan in no time. Highly recommend this store for all your mobile needs!" The new management is awesome!”
“This last weekend I dropped my IPhone and shattered my back glass and front screen and bent the side frame. On Monday, I brought in my phone. I was given an estimate on fixing the phone and also an alternative of buying a used phone. I decided to have my front screen repaired. The repair was done in 90 minutes same day. The staff is friendly and helpful. I will definitely be a repeat customer, if needed. Great work!”
“The Absolute best at knowledge and customer service. "JULIE" Aka manager, was fantastic at helping me with my cellphone issue. I recommend this store over all others in the Boise area.
( Me, Idaho local for 45 years)”
“Awesome customer service! Ryan was extremely helpful and patient. He was very knowledgeable with practices used and had all the information i needed! Thank you Merdian T-Mobile.”
“JC helped me in ordering the phone I wanted, insuring all discounts available were applied. When my phone arrived he also transferred the data, verifying everything transferred properly and that I was totally satisfied. I appreciate his helpful manner and expertise along with his abundance of patience for any and all questions. For some of us purchasing a new phone is a big deal. He made the process very easy and satisfying. Appreciate it, JC.”
“Billie solved my problem that I had been dealing with for a week within minutes of me entering the store! They were friendly and easy to work with. If you have a problem with your T-Mobile device, go talk to them first.”
10AM - 8PM
3311 N Eagle Rd, Meridian
Mobile Phones
“Ryan spent upwards of 3 hours with me, he was so knowledgeable and patient. After 7 phone calls to verizon Ryan was the only agent who was successful solving my Verizon problem. Great shop.”
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“I would gladly give them 10 stars! They are truly magic! My cell fell into the toilet and totally died!! (I found out from CPR to NEVER, EVER PLUG YOUR WET PHONE IN! But, I did, not knowing that.) It was truly dead. They worked their magic and, thank the Lord, my phone is like it never went into the water! I can't thank them enough!!”