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“Friendly staff! But I’ve been trying to call the store for the past 3 weeks and the robot machine kept not understanding me and kept hanging up on me and wouldn’t let me speak to a representative. So don’t call them if you have any questions. Go in person. I’ll keep trying to call them for the next couple weeks before switching providers. But the robot keeps answering my call first.”
“Hudson was my representative at the Meridian store. He got me Signed up with a new phone and fixed all the details. I had walked into a Verizon store in Meridian on Meridian Rd an hour earlier. No one spoke to me as I walked in nor did they offer to help me. I stood there 15 minutes with no acknowledgment so I left.
Hudson was excellent with customer service. Store manager Jeremiah was also there and also helped me a week later. He is excellent as well.”
“Very happy with my experience at this location. Christian is the associate that assisted me yesterday and I can't say enough how much I appreciate his help. I run my husband's business, basically, through my phone and I broke it the night before. I came in shortly after opening and was on my way back home in less than an hour. Christian was extremely informative and gave me great instructions on how to do my transfer from home. In the past, it's taken hours to get a new phone and I was expecting that, but pleasantly surprised that I was done and out the door with my new phone and a watch being shipped to me. This is a great location if you have a business and don't have time to get stuck in a phone store.”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Nick did an excellent job with both my mom and I! Incredibly knowledgeable and was willing to answer any questions that we might have! Way to go Nick and Let’s Go Bears!”
“Customer service was awesome both drop of and pick up.
Same day repair.
I know where to go if I get my phone broke again!
Thank you”
“"5 stars! I recently visited the AT&T Store and was blown away by the exceptional customer service. The staff was knowledgeable and helpful, answering all my questions about their plans and devices. The store was clean and well-organized, making it easy to navigate. I was in and out with a new phone and plan in no time. Highly recommend this store for all your mobile needs!" The new management is awesome!”
“Dan, Ryan and Michael were all phenomenal. I live 3 1/2 hours away from this store and was in town for medical. I will definitely go back to this store. A tie blessing to me”
“JC helped me in ordering the phone I wanted, insuring all discounts available were applied. When my phone arrived he also transferred the data, verifying everything transferred properly and that I was totally satisfied. I appreciate his helpful manner and expertise along with his abundance of patience for any and all questions. For some of us purchasing a new phone is a big deal. He made the process very easy and satisfying. Appreciate it, JC.”
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“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”