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October 2023 by Beth Gaines
We had a wonderful buying experience at Uncharted Recreation RV’s. DJ was our sales rep and he was extremely knowledgeable and professional. He showed us several trailers/options and he answered many questions about his products. We felt like we were well taken care of, and would happily return to Uncharted Rec for any of our future camping needs. The team here is very accommodative and helpful without pressuring. I really appreciate the team at U. R. !
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October 2023 by Kenny Friend
Parker was wonderful! He answered all our questions and took his time to make sure we were aware of all our options. I would recommend these folks to anyone looking for a ecart or travel trailer. Shout out to Eddie, our finance guy too... everyone is so kind and helpful.
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October 2023 by Diane Reynolds
Met Nick at Costco promo. Had some great golf carts there. After going back with friends and my family I decided to buy one. Nick was so helpful when I was picking out accessories and questioned how I was going to use it . It’s my really fun Neighborhood Cart. Eddy helped me decide on undermount lights. Thanks guys
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September 2023 by Baker
Update: UR returned our calls then did an exceptional job fixing the problem. Unfortunately we missed our our Labor Day camping trip because of the issue described below. Responsiveness could have been a lot better, but in the end we are pleased to say UR went above and beyond to make it right.Major Safety Concern!!!! They sold us a brand new trailer and tow hitch that UR installed but we noticed excessive wear on the support brackets after two trips. We questioned UR about it and was assured the wear was normal. After our third trip and noticeably more wear… the metal brackets are getting thinner after each trip… we got a second opinion from a trailer hitch specialist. We discovered our actual tongue weight exceeds the weight distribution hitch capacity by 50% and we weren’t even fully loaded!!! We brought the trailer to UR, explained and showed them the problem, we were assured we’d receive a call back the same day. No response. We’ve since called three more times with zero response ahead of an upcoming trip. A support bracket snapping on the highway could have devastating consequences.
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September 2023 by Penny Thorpe
I love these people. Parker is so friendly, helpful, really listened to what I wanted and found me the perfect trailer for my needs. What a great guy.Eddy in finance is amazing with numbers and worked to keep my payments as low as possible.I would definitely recommend them to anyone looking for a new trailer. The people are great and the floorplans are unique.
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September 2023 by B Evans
Highly recommend this dealer for any and all types of outdoor fun equipment. Nick and also the owner (Robert) took extra special care of us on our Icon cart purchase. Way above and beyond for sure! You have new customers for life!
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August 2023 by Bill McMahon
Parker was outstanding. Kept us informed through the whole long distance process. Brian was awesome making sure everything was to our satisfaction upon delivery of our North Star pop up camper. Quality products with first class service. Thank you gentleman.
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August 2023 by BRITTANY WILKINS
We worked with Jay. He was fantastic. Super easy process buying our new Jayco Toy Hauler. Great communication from start to finish.The walk through process was also a great experience. They went over everything on the RV before we did paperwork to make sure everything was working.Thank you for a great RV for an awesome price!
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August 2023 by Alexis Goodyear
We drove across state lines to purchase Our new camper from Uncharted Recreation. Our salesman PARKER was great and well informed about the camper we were interested in. There was no pressure. He accommodated us with anything he could since we were out of state traveling to Idaho. Uncharted recreation was top notch from the time we got there RON doing a walk through with us explaining in detail about the functions on our new camper. EDDIE in finance, making sure that we understood everything he made the process fun & seamless and ANGEL the maintenance shop man making sure that the camper was in immaculent condition inside and out. Also attaching our no sway bar. The whole team was Exceptional and would highly recommend Uncharted Recreation. Thanks againParker, Ron, Eddie & Angel for making it such a great experience!
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August 2023 by Wally Sharon Shearer
We traveled over 10 hours to trade in our travel trailer and purchase a new one. Our salesman, DJ, spend a lot of time answering our many questions. He assured us that they sell to many out of state residents and the process would go smoothly. We were greeted as we arrived with cold water and a smile. Everything was as he promised and everyone was kind and professional. Eddie also made sure all financing went well. We did discover a problem with our trailer once we arrived home but we know that every effort will be made to resolve the issue. It has been great dealing with a manufacturer and RV dealership that wants to do the right thing and care about their customers.
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July 2023 by Robert Schoenberger
We purchased a 2014 A-Liner Expedition from Uncharted Recreation. Parker, our salesman was very professional and accommodating. At the time of delivery, the unit had been detailed inside and out and all systems had been verified operationally. Everyone from sales to finance and the techs were helpful and professional. I would definitely recommend Uncharted Recreation if you are in the market for an RV.
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July 2023 by Robert S.
Purchased a 2014 A-liner Expedition from Uncharted Recreation. Parker, our Salesman, was very professional and accommodating. At time of delivery, the unit had been detailed inside and out and all systems had been checked. Everyone from finance to the techs making sure everything was working we're friendly and professional. I definitely recommend Uncharted Recreation if you're in the market for an RV.
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July 2023 by Chuck Garey
My wife and I recently sold our pickup and pop top camper to Uncharted Recreation. Rob, the co-owner of this business, handled the purchase himself. He made a very fair offer to buy outright or consign without any of the customary and very unpleasant haggling usually associated with this type of proposition.The entire process from start to finish encompassed 3.5 hours which included the initial meeting and acceptance of the offer, cleaning our possessions out of the camper and pickup, meeting with Rob again to do the transfer paperwork, receive two checks and deposit same.What a refreshing experience compared to how we have been treated by other rv and vehicle dealerships. Rob and all of his involved staff were very friendly, helpful and committed to ensuring a memorable experience. Honesty abounds at this dealership.
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June 2023 by Annie Lezamiz
We had an awesome experience purchasing our camper trailer at Uncharted Recreation! Our salesperson, Parker, went out of his way to make sure we got the perfect camper. We appreciated the no pressure sales approach. Parker answered all of our questions and was diligent in follow up communication. Eddie, in the finance office, spent a lot of time making sure we understood all of the service options. And again there was no pressure. We were impressed by the friendliness of all personnel and the quality of service provided. We highly recommend Uncharted Recreation!
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June 2023 by Teresa Oneida
Patrick was awesome helping pick my golf cart!!! Great group of people to work with!!! Purchase was quick and we were on our way once they did a full inspection, checked the batteries and walked me through the maintenance of my new golf cart.