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October 2023 by Rob H
Saw on their website that they had a 2010 Honda CRV for sale that was within Kelly Blue Book evaluation for the vehicle. Thought it was too good to be true so I went to take it for a test drive.Kaylene walked us around the car and through the CarFax report. She was very honest with the condition, history, and maintenance that had been completed since they received the vehicle.I highly recommend this business. The car was priced exceptionally well and made buying a used car easy.
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August 2023 by C Cam
Great Customer service! Owners are great people! always willing to help!
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August 2023 by Jen Chastain
Went to look at a vehicle on Friday at 5:30- they say they're open til 6. When we got there they were leaving early- dude looked right at me as I drove in but took off anyway. Then I made an appointment to see the vehicle on Saturday- they said they'd be in there from noon - 2:00, I showed up at 1:00 and no one was there. I called and was told I could drive the car Monday morning when they opened at 10:00..I showed up early only to find out they sold it at 6:00 on Saturday. What kind of a way to do business is this? I had cash in hand and they couldn't even bother to show up and then sold it out from under me without even telling me. These people are shoddy at best.
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August 2023 by G “Announce” G
This place is a fantastic dealership to go to. They are accommodating. They are kind and understanding. I would recommend going to this place and buying your next vehicle.
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August 2023 by Andre Gutierrez
Idaho Auto Investments is Run Property & Effectively! Great guys all around.
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June 2023 by Suad Ademi
Great people all around, i would recommend to all my friends, i asked for car fax car repairs and they supplied me with everything!!!
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March 2023 by Dana Hill
Bought a vehicle from them and it broke down with in 2 hours of purchase and they said that we had a warranty so there hands were tied however they said that the warranty would cover enything did not mention it would only cover 1500 no more i have tried several times to talk to someone and they will not answer or call back so that tells me that they knew their were issues and did not disclose so will be speaking with an attourny DO NOT PURCHASE FROM IDAHO AUTO INVESTMENTS THEY WILL RIP YOU OFF
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February 2023 by Daniel Ortiz
Veteran owned and operated was a piece of mind for me being I’m ex military myself. I had been in the market for a full size sedan that would safely get me too my long travels for work and the process was very easy and respectful. I’m displeased too see other’s experiences weren’t as great but, my input is you have too remember these are vehicles and machines. Issues do come up but, it’s about respect and positive communication to handle business and have all parties work together to have a solution. I’m excited to own a 2018 Toyota Camry SE paid in cash mind you, but the most important thing that means more too me is to be apart of IAI’s family and will be a returning customer. ?
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October 2022 by Jayde Burgoyne
I have a lot to say about these people and how they do business but I’ll keep it short. When people leaving the bad reviews on here are saying do not buy from them, I highly recommend the same. Plain and simple don’t buy from them. They sold me a car with so many issues but said there was nothing wrong when I bought it, which wasn’t true because my car started having issues shortly after purchase. There’s nothing I can do now at this point. I got it diagnosed and the people at the shop straight told me they’re advice is to trade it in because it will take thousands of dollars to fix it and it's not worth it. So upset and disappointed. First and only time I’ve bought from any sort of dealership, all my previous cars were older and came from Craigslist and never had even close to issues like this.
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October 2022 by William Mauriello
I worked with DeMichael M. He was exceptionally well at explain everything and made the process seem very easy going. I felt comfortable with him which was a great relief. Definitely recommend seeing, DeMichael if you’re in the market for some new wheels! 10/10!
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October 2022 by Maria Montufar
We had a great experience with our latest vehicle purchase at IAI Auto. DeMichael was helpful & so good to work with. Not only did he make this process run smooth he also went above & beyond to assist in the loan process for my daughter who is trying to build her credit as she hasn’t needed it until now. He assisted us in finding a bank who would be willing to work with a first time buyer who has always paid cash in the past. It’s not easy starting out & building your own credit but he definitely helped her get that process started.She loves her vehicle & is thankful they were so easy to work with.
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October 2022 by Matt Coton
The people here are A1! I know sometimes it sucks being in the car business and people not not understanding that you're buying a used car ?. These guys put me in a vehicle I really wanted helped me get financed and helped me get out of my older vehicle. I had certain expectations but these guys blew me away and anytime I’ve needed help they’ve been a call or text away. Really appreciate this team Professionalism Was Great!!!
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October 2021 by Adrian H.aney
The folks at IAI are amazing. They went above and beyond for me. Mike showed me he highest level of customer service. He went above and beyond . It’s not surprising they are Veteran owned, Integrity at its finest. I highly recommend IAI for anyone that is looking for a top tier no pressure car buying experience. ??
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October 2021 by Brian Anderson
The staff at IAI was extremely helpful and courteous. Mike helped me get in the car I wanted in about an hour, easily the best experience i have had buying a car. Would definitely recommend, also, the repair shop they are partners with will give you 25% off labor while you still own the vehicle purchased from them. Just an added bonus. Keep up the good work guys! Thanks!
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October 2021 by Bob Sanders
Fair price, excellent service, good delivery. The only problem I did have was the wrong size battery was installed in the truck. However if the only thing my used truck needs is a new battery that is a win. Would highly recommend this dealer for any out-of-state purchases.
