“JC helped me in ordering the phone I wanted, insuring all discounts available were applied. When my phone arrived he also transferred the data, verifying everything transferred properly and that I was totally satisfied. I appreciate his helpful manner and expertise along with his abundance of patience for any and all questions. For some of us purchasing a new phone is a big deal. He made the process very easy and satisfying. Appreciate it, JC.”
“The Absolute best at knowledge and customer service. "JULIE" Aka manager, was fantastic at helping me with my cellphone issue. I recommend this store over all others in the Boise area.
( Me, Idaho local for 45 years)”
“Billie solved my problem that I had been dealing with for a week within minutes of me entering the store! They were friendly and easy to work with. If you have a problem with your T-Mobile device, go talk to them first.”
10AM - 8PM
3311 N Eagle Rd, Meridian“Ryan spent upwards of 3 hours with me, he was so knowledgeable and patient. After 7 phone calls to verizon Ryan was the only agent who was successful solving my Verizon problem. Great shop.”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”