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October 2023 by Kate Shelton
We bought an end table and dining roomSet and both are absolutely gorgeous. The customer service was friendly and we will be buying here again!
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September 2023 by Rose Mckee
My first time, awesome customer service, everyone was very pleasant and nice. I found some beautiful white bar stools and the manager took them out of the box ? so they would fit into my vehicle ? then shaked my hand and say goodbye ? and come again. I will go back and refer to others
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September 2023 by Sayward Rowley
Love the style here! Bought so much when we needed to buy new furniture does my husbands office.Everyone is super helpful too
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August 2023 by Hunter Chambers
Got a great deal on a nice king size bed! Harry and Emma did a great job working with my wife and I making the process easy and smooth!
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August 2023 by Amelia Rasmussen
This is a great store with beautiful clothing, jewelry & furniture. I love that they donate a portion of sales to support those who have been trafficked. Great store, totally worth a visit!
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August 2023 by Ginger Clark
I found the perfect area rug for my new great room at DownEast. The staff was so helpful and I couldn't be happier with the way it matches my floor and my furniture. I have gotten so many compliments on it and I couldn't find anything anywhere else that came close to the quality and the design.
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August 2023 by Carol Phelps
I love the clothing lines that they sell. They are made of high quality material and are very stylish. This store will now be the first place I will shop when I need new clothing.
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July 2023 by Stefanie Hruby
I have shopped at Down East for years. As a designer who has worked in the area for 20 years I have also referred many clients. After my most recent purchase I will no longer be a customer nor will I recommend them.I purchased a sectional that arrived damaged. After a few phone calls, should have only taken one, it was finally decided to order two new pieces. They also came in damaged. At this point I was not confident in the product and asked to return so I could find something new. After weeks of waiting for an answer I was finally told I had had the item too long to return, absurd! I only had the item so long because they took forever to get back to me. I called corporate for some help as this seems completely unethical. Not much help there either. I hope it was worth it to them, they have lost a lot of business!
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June 2023 by Amelia Moreland
We came in not long before closing time, and received very good service. I had a few questions about the sale and returns, and the lady provided all the info and more! 50% swimsuits were good quality.
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June 2023 by Hollie Smart
Bryan was wonderful to work with. He helped me pick out the perfect sofa. Bryan went out of his way to make my experience the very best. I was very grateful that I had the opportunity to work with him.
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June 2023 by Lisa Stimpson
I had a great experience just as few hours ago. She listened to my concerns and questions, and answered them perfectly. I’ve never been to this store, and I bought a couch, a chair, and two small tables. I’m sooo happy with my purchase, and enjoyed the %20 off.Love this storeLisa
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June 2023 by Andrew Gerard
Harrison helped us out with a new dining set. He was patient, gave us a couple quotes about what we were looking for, and knew when to walk away for us to think. We were greeted quickly and not pressured into getting something we weren't interested in. We will definitely go back.
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May 2023 by Rex Bakke
The staff was very friendly and didn’t try to push any product or sale items. Prices seemed very competitive and we will go back for any future furniture purchases.
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May 2023 by Sophia Sanders
Great customer service, attentive and helpful without being overwhelming. Lots of tasteful clothing, and some of the most comfy couches I have ever sat on.
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April 2023 by Mila Z
Bryan and Harry were so amazing and so helpful. Not only is the store beautiful but the shopping experience every time is pleasant!
