-
January 2024 by Nichole Mcgarrity
I called 6 minutes before closing just to ask a quick question. The girl who answered the phone, answered "hello!", I was confused and wondered if I called the wrong place? So, I said "hello?" I asked if this was cricket, she said "uhh, ya". I said "great job at letting me know who you are when you answer the phone", she said "uhh.. we're closed" I Said "you close in 7 min" and she hung up on me!I was planning on going to that store tomorrow to switch my service provider, but I will not now because I don't want to deal with that unprofessional child that answered the phone. Get a different job if you hate yours so much!!
-
January 2024 by reonna gutierrez
I work here come we are the best
-
November 2023 by Heather Thomas
Went to store on Fairview near Meridian Rd and it REEKED of cigarettes and vapes. I told the girl working and she said someone left the door open while they smoked but as former smoker I guarantee you they either smoke in that store or stand in the doorway practically smoking and vaping in the store. Reminded me of bars back in the early 90’s. The smell was so strong it was nauseating. That is a place of business and for it to smell like that is seriously low class. Cricket cell phone service has improved greatly over the years and I was happy that I could use it when I went on vacation in Florida. But to have to worry about whether or not the store is going to smell like a freaking ashtray when I go in to upgrade a phone is just trashy.
-
October 2023 by Fred Rippee
Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.
-
October 2023 by Dorothy Gutierrez
This is the location I trust to fix my phone. They are friendly and helpful..
-
July 2023 by Sandi Music
They always helped me and are very friendly when I push the wrong button on my phone
-
July 2023 by Ricky Craft
They. We're. Very good friley
-
June 2023 by Gabe Ayvar
Luis jr should get a raise best service ever
-
April 2023 by A M
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion. (The branch from orchard street in Boise completely disrespectful) Mr. Louis from this branch very helpful person understandable person help me very well, in phone call I explain he understand very well and asked me to come over, he did troubleshoot my phone. In few minutes I walked out from store very happy. Thank you for wonderful customer service.
-
April 2023 by Linda Hainsworth
Lost my phone and they had me all fixed up with a new one in under 20 minutes! Wow.
-
March 2023 by Livia Briggs
Louis was amazing! He was so helpful and patient. He spent the time needed to help us solve our problem. Will definitely use his services in the future.
-
March 2023 by Edward Flynn
Called today to see If my work discount would work through them and the guy who answered the phone was completely disrespectful and will never go to this store ever again
-
December 2022 by LittleTechKids
Absolutely amazing store. Walked in there with a problem and they fixed it very quickly. I met the manager at this store, probably the nicest store owner I ever met. Was super friendly, helpful, and I enjoyed talking to him. Cricket also has great coverage. Overall 10/10 experience and just a 10/10 provider in general. I would recommend cricket to anyone!
-
September 2022 by George Amaral
I like the way they treat their customers. A bit expensive, but you do get what you paid for. Purchased a screen protector and they put it on so I don't have any air pockets. Yay!
-
August 2022 by Chris Wilson
Great customer service. Wonderful place to go only cricket store I go to.
