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November 2023 by James Dorman
The staff was spectacularly helpful with finding a jacket for my 6 year old daughter. The warranty is spectacular and the price is very good for the quality. Do not pass up Columbia sportswear
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August 2023 by Samantha Murphy
Awesome experience. They went above and beyond to take care of us. Will be back!
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August 2023 by Scott Galloway
Love the staff there! Super informative and very helpful!!! Sorry nice too!!
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April 2023 by Keri Donahue
Carlos was extremely helpful when I brought in multiple online orders to return. He was so patient and friendly! Thank you, Carlos, for the excellent customer service!
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February 2023 by Holly W
This Columbia store was well stocked, but relatively small. We were looking for lightweight gloves. That had a good selection to choose from. Clean store in a good location.
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January 2023 by Jacqueline Howard
One staff member was not knowledgable on Columbia's policies and was overconfident in telling me they could not help my with prior purchase dilemma. When I asked for a manager, she solved my problem quickly and efficiently. The first employee should have called a manager over instead of just telling me that they couldn't help with my problem.
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December 2022 by Manny Salgado
I counted 7 to 8 employees and I was there almost 20 minutes and nobody came to ask if I needed help, walking past me several times. They were too busy chatting it up at the register. It’s pretty sad seeing my generation and younger to not put pride in what they do, I see this very often. This was around 6pm on December 2.
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November 2022 by Penny Layne
They have some great sales going on right now.
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September 2022 by Andrew F.
Kyle fucking rocks! He is the best! I love his customer service that's why I always shop here.
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September 2022 by Jerry F.
Kyle f****** rocks! He is the best! I love his customer service that's why I always shop here.
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June 2022 by Charles F.
Columbia has some good deals and I like some of their stuff. Disclosure - I'm not a super outdoor person but so I like functional lightweight clothing for traveling. I usually pop in regularly to check the sales and deals. On a visit last year I found this collapsible duffel bag. It's a monster. It folds into itself and has been a regular addition to my must have travel items. Their line of national parks t shirts are great gift ideas for family that lives outside of the Us as well as those who don't have a national park near them. I also like their hats and windbreakers. The staff is super friendly and what I like the most is that they are knowledgeable about their products. They really want you to have what works best for you not necessarily the most expensive thing in the store. Pro Tip. Sign up for rewards. It takes about two months to get your reward money buts it's worth it. Columbia is a great addition to the Village and I can't wait to see what the deals are next week.
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April 2022 by Robyn Zimmermann
Great service and good selection. Appreciate the customer service
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January 2022 by Shawn Hodges
Love this store and it's staff...
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December 2021 by Elvis Sose
Hassle-free experience doing a warranty on my jacket. Awesome customer service from the employees and Columbia. This is why I will be a customer for life!
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November 2021 by MJ Gons
Went today to exchange a jacket I received as a birthday present a few weeks ago. was there for approx 45 minutes picking out other items that I was going to exchange the jacket for, including new polar fleeces for my two boys (6 and 9). they were there and picked out their own fleeces. Went to the counter to check out and I pulled the jacket and gift receipt out of the bag I was carrying and said I wanted to "exchange this gift for these items" and set the other items down next to it. the young man never said anything to me or asked questions. he did something with the gift receipt and jacket and moved it to the side. then he rang up my other items and asked me to pay the total price of the other items never giving me a credit. turns out he returned my gift using the gift receipt to the original card it was purchased from. manager came over and called tech support. they couldn't do anything to reverse it. no merch credit. no nothing. no sorry until we were leaving and my 6 yr old was crying. Don't waste your time going here. we left empty handed and now I have to call the person who gave me the gift and have a weird conversation because people don't LISTEN OR ASK QUESTIONS. there was no customer service. no nothing. REI in Boise will be getting my business from here on out.
