CarMax offers easy car buying and selling with a large selection of used cars, trucks, and SUVs all in one place. The process is straightforward, simple, fast, and professional with no haggling or pressure. The staff are friendly, nice, helpful, non-pushy, and excellent, aiming to help customers get the right car. They handle transactions with professional skill and a friendly demeanor, even dealing with obscured vehicle problems impressively. The experience is smooth and anxiety-free, whether buying or selling, and can include convenient services like shipping cars from other locations. Many customers find it the best way to buy a car.
Joel was amazing and very informative and absolutely exceptional customer service! Will definitely direct anyone I know to him if they're looking for a vehicle!
March 2025
Everything was straightforward and professional. Everyone was very nice and helpful. I got the impression that they wanted to help me get the right car at the right price.
March 2025
I went to CarMax to sell my parents car on their behalf. I was anxious about the process. The staff were excellent and put me a ease. It was a smooth process.
