Bath & Body Works has been creating scents that make customers smile for over 20 years. The store offers a wide range of quality products, including fragrant body lotions, shower gels, and the renowned 3-wick candles, perfect for personal pampering or gifting. The friendly and helpful store associates are dedicated to assisting customers in finding the perfect scent and curating the ideal gift. Customers praise the store's warm and inviting atmosphere, well-designed items, and efficient rewards program. The sales and promotions often draw in loyal shoppers, though some find the products to be on the pricier side. While the in-store experience is generally positive, with customers appreciating the cleanliness and organization, one reviewer had a disappointing encounter with a manager. However, some long-time customers have expressed concerns about the quality and fragrance of the products, particularly the candles, over the past few years. Despite reaching out to the corporate office, they feel their feedback has gone unaddressed, leading to a decline in their loyalty and satisfaction with the brand. Despite these issues, Bath & Body Works remains a popular destination for those seeking high-quality, fragrant personal care and home products.
Love this location. So much easier than having to go to the mall!
January 2024
As always, this place smells good and looks good and was stocked up! It was super busy in the store because of a sale but I only stood in the line for a couple of minutes so that was nice!
October 2023
One of my favorite stores, everyone is so friendly, so helpful, and all my favorite things are there!!