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February 2024 by Bakhtiar E.
I was absolutely discussed by the way the front receptionist was handling things. and their manager wanted to avoid talking about my membership. this place should be closed down because of being so dirty in the bathrooms and workout area. i,m disgusted also by their attitude.i dont not recommend this gym.
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October 2023 by Andy Penza
Damn in the last few months they have really hired some outstanding maintanence people at this location. Everything is cleaner than any Axiom I have been to in the treasure valley. This is by far my favorite gym as the staff is fairly nice and all seem to be a good team. I love the hydro massage just wosh it lasted 20 to 30 mins ( can we request this). I love there is now toliet paper available. I wish they still had towels available but Im sure that was a pain as people probably stole them etc. All in all its the best in my opinion with other locations rated #2.Park center (to many cagged followers but good) #3.Meridian great (just cruddy cardio equipment and not enough dumbells)and #4 Fareview coming in last cause of size for me ( thats what she said)Now with the negative.... it still has your crazy different people like the yeller while lifting, instagram filmers, broccli heads in groups, lil guys flexin in the mirrors everywhere as well as girls doing the booty flexes ( look but dont lookers), steroid guys, crossfit guys, loud powerlifter guys,ego lifters, creepers, cardio junkies, endless stairwalkers,newbs (deadlifting 135 and dropping it like they are on TV), dont pick up weights after their done‐ers, stuck uppers, mean muggers (which I hate), stinkers, couples that need attentioners, old naked guys in the locker roomers, texters, chatting on bluetoothers (super loud take it outside loser), dancers, players, and think they are players, and scum of the earth, guys dropping weights instead of nicely finishing their lift by completing it instead of ego dropping. Thanks that is all have a nice day.
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October 2023 by Cody Leonhardt
Best gym equipment ever. I love going to this gym. It can get busy around 5pm but that’s the only bad thing to say! Really good place
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September 2023 by Ethan Blount
Love the gym but the blonde manager girl has made the checkin process impossible. It was legit over 5 mins to walk into the gym. This is something I do every day and is just scanning my phone. Her customer service is truly awful. UPDATE: The business claims this was about not having an ID or something. That is NOT what this was about. This was about the employee being verbally aggressive and incredibly rude.
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September 2023 by Elizabeth Hunter ..
DO NOT JOIN THIS GYM. 1) Equipment is not maintained. Cables are over-streteched; machines are often out of order 2) Dirty. It used to be clean. No more. Crumbs and particles on the floor in the weight room and cardio area. Wipes are frequently not available. Bathrooms are gross. 3) Beware if you have memberships for family members and have to pause your account. They don't tell you that they don't have you on a family membership. You have to guess that you have more than one account for each person even though it bills to the same card. So what happens... I continue to be charged. When I alert them after having the email to the original team member with whom I spoke, the email bounced for 2 wks. They say that I'm being charged another month because of a 15 day cancellation policy. This is from the manager. He should be ashamed for such poor customer service. Total !@#$$. #axiomfitness #axiommeridian
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August 2023 by Robert C
Great variation of equipment with lots space. Wish this branch was closer to my house. Friendly staff and much cleaner than all other Axiom's in the area.
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July 2023 by James Lu
Kind of dirty, but hard to avoid with so many patrons and crowds of people. Overall average gym experience—Gets the job done. Only outstanding thing I noticed was the fitness coaching services are a great resource to use.
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July 2023 by Sabrina Dunn
Apparently a broken collar bone wasn’t a medical enough reason to pause my contract. Cost me so much money to end things with this gym, if you sign up be prepared to stay forever.
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July 2023 by Mary
Disappointed in the costumer service. I asked the front desk if I could change the date I get billed, they asked management and came back to tell me they said no. Just a plain no. It felt very uncaring. I also question the safety with some of their pull up bars attached to the wall. Major cracks in the wall in various places.
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July 2023 by Hayden M.
Best Axiom In the area! All the staff are very friendly and helpful! Someone is almost always at the front desk to greet you when you walk in. Gym has great equipment and lots of space to workout whether you want free weights, machines, cardio, or just room to move. Highly recommend this Axiom above all the other gyms in the area!
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June 2023 by Aaron California
MASSIVE COMPLAINT!!! (The Village location) I went to the gym today only to find out no less than six of the treadmills were not working. This inconvenienced a lot of people. I even saw one woman so upset by this she became frustrated! For all the money we middle class people pay for membership the owners could do at the minimum BUY EXUIPMENT THAT WORKS AND MANTAIN EQUIPMENT! The next step is we middle class take our money elsewhere.Also, I did see one cockroach in the men's locker-room last week.
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May 2023 by Halle Smith
Extremely disappointed with the business model here. I was a member for YEARS before I moved states. Even paying when I wouldn't go for months but I wanted to keep my membership. I have never gotten a trial pass, and expected as a long time customer I could get a 3 day pass, but was told it would be $15 a day or $30 for a week. A VIP membership is $35 a month?? I would understand if I was doing this all the time but I have never done a free trial nor have I ever asked for a pass. When I move back to Boise next year they will not be getting my business back.
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May 2023 by Joe Mariani
Great experience going there everyone there is super friendly and helpful. Some gripes though include the fact that the Saunas at this location are almost always out of order or dirty, says something about the patrons more than the business but they should still be cleaned more regularly. Allot of the machines are constantly breaking or are under maintenance. but they get taken care of relatively quickly. Biggest takeaway is that the gym is good but needs to practice better maintenance.
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April 2023 by Chase Fisher
Any gym that puts your card on file during a trial is gonna charge it anyway, even if you cancel the during the trial. That’s exactly what happened with this gym. Can only blame myself, this a typical gym move anywhere.
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March 2023 by Adventure208
I'm very disappointed. With every high-schooler and young adult on the block thinking they are a fitness "influencer" or filming themselves, it makes for a very annoying experience. The other day I went to workout and some young teen was having his buddy film himself. Not did I not want to be on camera, but the tripod was also in the way. The ridiculous part was the kid would fix his hair in the mirror, do a couple reps to get it on camera, and do the same with another exercise. I'm disappointed axiom allows cameras. Additionally. They allow waaaaay to many members. It's very crowded. I plan to cancel my membership.
