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December 2023 by Dan McQuesten
After a bit of a wait, I received a call back and the staff were able to help, and even avoid a mess by making an error that Dish Network would have had me make. Great job! Thank you.
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November 2023 by Holly Motes
Caleb with A+Satellite came out to our house last night to help us get the Dish remote control to pair with our new tv. He was awesome to work with. He was friendly, professional, and very knowledgeable. He was willing to answer all our questions. I would highly recommend A+Satellite and Caleb.
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November 2023 by Lon Warren
When we relocated to our newly built home, Caleb our technician came out and put up our dish and got our system up and running with a couple minor issues with our house wiring. Caleb went out of his way to make our system function properly, and we appreciate his efforts! Nicely done! ??
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October 2023 by Debbie Petersen
Customer service was personable and professional. Caleb was knowledgeable and very helpful. A very good experience. I would definitely recommend A+ Satellite.
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September 2023 by Henry Huber
I've been a customer at A+Satelite since Caleb Hannsen started it. They are the best. They understand what their customers want - good professional curteous prompt service. Thanks Caleb - keep up the good work.
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September 2023 by Bob Hofmann
Caleb Hansen with A+ Satellite in Meridian Id. deserves all the praise I can heap upon him. He is VERY knowledgeable, efficient and a pleasure to work with. I wanted to add a Joey to my Dish system (we already had three) and even though out hopper needed an upgrade for a 4th Joey, he talked with Dish and was able to get a workaround approved to add a Joey Model 3 to our account. H patiently walked me thru the set-up and was available to handle the activation with Dish. In my home installation, I had a glitch in linking up the new Joey and he was on the phone immediately to solve the problem. He offers a refreshingly high level a competent service, and I wholeheartedly recommend him!!
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August 2023 by Laura Blair
I walked into A+ Satellite and received instant service that was outstanding. I had my questions answered and got an appt. right away to do the install. Caleb and Eddie were quick, efficient and let me know that they could get it done. I was so happy when Eddie showed up this morning to install my satellite dish and got my equipment running. They were polite, kind and extremely professional. I had and appt with a different company 3 weeks earlier and they never showed up and didn't bother contacting me until days end when my appt window was from 8-12 pm. I was in the middle of moving and waited until 3:30pm for that company. I recommend A+ Satellite to get the job done and done right.
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August 2023 by Larry Kelley
Haven't had the service long but my goodness, some of the best service I've had in my 70+ years in Boise. They do utilize Dish as their TV service but I don't have to call Dish to get help. I have local people helping me. No long phone wait times. Personable, intelligent people quickly resolving issues. Installation was a snap. Quality and friendliness at every turn. Hard to find that lately. I'm 5th generation Idahoan, this is a business that Idaho can be proud of.
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May 2023 by Tina Pack
Eddy came to my friends house just a little while ago and upgraded the dish box and he was so awesome and helpful keep up the good work eddy
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November 2022 by Reinhard Albrecht
Claudia went above and beyond to help me straighten out a situation with CenturyLink where their own customer support staff couldn't help. People like Claudia are a rarity these days, but thankfully there are a few that will extend themselves to help. i couldn't thank her any more for her efforts.
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October 2022 by Paul “Oldsilver”
Dish network is one big ripoff they can cancel channels on you but you can't cancel them when the did not hold up to there deal with you I pay for them channels and now don't get them this should be illegal as it come what a joke of a company and everyone that sales it
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December 2021 by Jason Corrie
I am the Building Services Director at an Assisted Living facility in Boise. We recently switched the cable provider in our building to Dish and Caleb with A+ Satellite was our head technician. It is a large community with over 100 apartments, common areas and several logistical challenges. Caleb and his team were very thorough in their planning and installation of the hardware. Even with our old outdated systems, they worked with every variable thrown at them and made it a very efficient process. Then when it came to switch over everyones TVs to the new service, it was much more of an ordeal. There were several problems and obstacles and 115 apartments to do it in. They went well above my expectations and really tried very hard to make sure everyone had what they needed and everything was working right. Caleb himself especially. He stayed to help well past typical shift end. He helped me remove and install new TVs even, and did not leave until everyone had cable. I was very impressed with the customer service. I would absolutely recommend Caleb and A+ Satellite to anyone in need of switching.
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November 2020 by Marita Roskoski
It was such a joy to speak to Claudia! She made sure that all my questions were answered and that she understood our entertainment preferences. She then recommended a package that suited us and then told me of everything that went with the Dish service. Alan, the installer wore his mask and gloves and had his Clorox wipes handy. He also was very pleasant and did his job very nicely. This company is a shining example of why people should deal with local provider. ThanksA+ Satellite!
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November 2020 by Gay clausen
Claudia was great! She listened to me and all of my concerns. She took the time to get to know me as a person, as well as how I used my television. She helped with calling various service providers and enabled me to save a lot of money monthly. I couldn't have had a better outcome than she provided. Nice to know that she cares for her clients in many ways and does not leave out there to fend for ourselves.
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November 2020 by Mary Jo Whitener
Caleb and his team of co-workers are great to work with. They offer superior service in every way. Some time ago we switched to A t Satellite due to their comprehensive services. Over the years we have found them very competitive as well as providing outstanding professional and knowledgeable support whenever needed. We highly recommend them to anyone needing Satellite services.
