They are inderstaffed most of the time. Many times I have driven there from my home 30 miles away and found the pharmacy closed, either for lunch, ( what pharmacy closes for lunch?) or understaffed and someone was sick. They seldom answer their phones and do not return calls as their message machine says.
March 2023
Really Sad, There are two RX's in Valley county since one burnt down, On weekends when alot of the local residents have a day off cannot get prescriptions because Rite Aid Pharmacy is closed. That is very POOR Customer Service. Being a National chain it should be able to get employees to work weekends.
February 2023
Recently placed a order for seizure medication and they were out of stock. Order was placed 4 days prior. These jokers contacted 15 mins before they closed on Friday. They are closed weekends. I live out by round valley. What is going on with customer service!?