-
September 2023 by Armando Silva
Rented their 22' pontoon boat for 6 hours. Had a fantastic time. Andrew set us up at the dock. He was helpful and witty in his presentation and setting off on our lake voyage. I recommend planning your boat trip sooner than the same day as we did but Monique made the process so easy and the waivers were also simple. Well done guys.
-
September 2023 by Kyle Mastre
We had rented a surf boat and a pontoon and weather blew in and it rained and blew hard all morning so we canceled our reservations. The owner and receptionist in the office were extremely accommodating! Then the weather blew out and they allowed us to rebook and enjoy the afternoon on the lake. All of the staff or extremely helpful. They went above and beyond to make our boating experience the best! I would highly recommend them! Thanks again!
-
August 2023 by Austin M.
Rented a get around boat for a full day, we decided because of the cold temperatures to pick it up at 11 instead, was told we still had to bring it back at 4p as that was our rental period. Understood. Get on the boat, pretty old and upholstery is worn faded, carpet torn, push off the dock and the boat gets stuck in neutral, after 5 minutes of attempts I finally get it unstuck, worked well the rest of the afternoon. We didn't ride hard as we had a 3 and 6 year old with us but came back to the dock and the fuel cap was missing, it could have come off during our rental period but my guess is that the teenage crew working the umbrella stand at the Marina that filled it didn't secure it well or just forgot it (chain was broken) We were charged. Our $500 rental turned into a $775 rental for 5 hours with that charge and all the extra fees. They nickel and dime you here with fees for a sub par boat. Rented from Mile High the next day and had a much better experience. No response from Cheap Thrills to talk about the experience so posting here
-
August 2023 by Justin Hull
Our family has rented with Cheap Thrills many times over the years and never had a bad experience. This year was a little different when I was surprised at almost $60 in booking & credit card fees. These are fees that apply when booking online, per the owner, and can be avoided if you call in to book. This was not clearly communicated at the time of booking. When I called in to ask what could be done about this, the owner passed all responsibility onto the credit card & website companies and would not budge. We'll shop around next time but again, CT has been good over the years otherwise, just some disappointing customer service this time.
-
August 2023 by matt hibbert
Rented a pontoon boat while in McCall. Cheap thrills was awesome. Great team there and great service. Boat was in great condition.
-
July 2023 by Teia Rogers
Shout out to Cheap Thrills Rentals,McCall Idaho, Rachel the owner & Sharee!! They both were so helpful with our pontoon reservation! We have rented from them every time we go to McCall for our family reunion whether it’s a Pontoon, or wave runners. They are great to work with and their equipment is well maintained. Always looking forward to our time on the lake! Thank you Cheap Thrills!!
-
July 2023 by Camille F.
The staff was friendly and very helpful especially down at the lake. Read all the instructions carefully on the web site and be sure to show up the hour ahead of time as recommended. The equipment was well maintained and we enjoyed our day on the water.
-
May 2023 by Brady P.
Easy process with a quality machine. Just have to show up at the trailhead and go. Kinda pricey in my opinion so we probably won't do it again
-
February 2023 by Daniel Hines
Awesome people and by far the lowest stress way to go snowmobiling. They supply everything and the prices are very fair. Have taken multiple trips with them and with multiple different people and everyone loved the experience.
-
December 2022 by C E
As we know Idaho weather can change day by day and the advanced forecast isn't always reliable. My husband and I came to Mccall from Caldwell for our 16th year wedding anniversary. We thought it would be fun to rent a ski boat for the day. We watched the news forecast that morning and it was calling for a cold front to move in about noonish, which was super disappointing. I'm well aware of the no refund policy and and simply wanted to reschedule, however they put the boat in the water two hours before they even opened, so when we arrived at 9am when they open I could not even reschedule for a more conducive day for boating and water activities, ect. The woman I'm assuming the owner says " well if you contacted me sooner" and "my forecast says it's going to be beautiful" which was perplexing because how would I have contacted you sooner when you open at 9am?? We were super disappointed but tried to make the best of the situation because after all it was $500 to rent the boat for the day and we were kinda forced at that point. We get out to the boat and as we were driving away we notice the speedometer was not working nor the radio. Again super disappointing because we were already left with nothing to do but drive the boat around the lake since a cold front was moving in. By noon there was white caps and it was extremely cold and windy. We were left with no other option but to get off the water and turn the boat in. This company is not in the business with making lasting relationships with paying customers so that you return year after year. She wants your money now and quite frankly doesn't care if you ever come back. Very un-idahoan. Unwilling to reschedule. I have video of speedometer not working, but cannot upload. I would just go somewhere else to avoid a headache and utter disappointment. They also charged us $30 in gas when we used the boat for 2 hours, we didn't even drive the boat the whole distance of the lake and back just kinda stayed in the part before the narrows.
-
December 2022 by Zhuoqi
I would have gave this place 0 stars if I could, please fire the employees that are ruining your business.Reserved a jet ski online, was given the jet ski however the girl who gave it to us did not inspect the jet ski at all before handing it to us. The jet ski was filled with water which caused it to be leaning right the entire time. We only found out that something was wrong with the jet ski after it tipped for 5 times and throwing us all in the middle of the lake. We sought for rescue with nearby tourist, but the guy from cheap thrill rentals that came to help us was also reluctant to help, he demanded that we try getting on the jet ski another time after I told him that it will tip over for sure (and of course it tipped over again). After then, he gave up and took one of my friends back to the shore and left us in the middle of the lake with the broken jet ski. I slowly moved us towards the shore so we won't tip. After reflecting the jet ski imbalance issue to an older guy, he apologized and told us the jet ski was filled with water and assigned us another jet ski; he also gave us an additional 30 mins of time (the only nice employee there).The girl in the beginning came to check us out at 6, but after telling her we have 30 minutes extra because of the bad jet ski in the beginning, she just laughed and said ok. This was extremely rude, the first thing she should have done was apologize. However, she had an attitude and did not apologize at all. Her actions put my friends and I in extreme danger due to her lack of safety inspection.By the way, just rent from mile high marina instead, their employee is always smiley and makes sure you have proper equipments.
-
December 2022 by Hash Waleed
Absolutely worst customer service I have ever seen in my entire life. I wish there was a negative stars review I can leave. Should’ve known when it said ‘cheap’ in the name. The owners are terrible they yelled at my friend in The middle of the store and told him to “SHUT UP”! I don’t recommend the place at all. Their snowmobile broke on us and wasted an hour and half of our time and they still charged us $75 late fee for each snowmobile. Inconsiderate trash place save your money and go anywhere else!
-
December 2022 by meno lami
Owners were super disrespectful. Customer service is nonexistent at this cheap place. I’ve never left a review on google before but I had too after the ridiculous conversation we had when we were returning our equipment. They called us liars gave us bad machines and charges each one in our group $75 x8 and told us we should’ve left our friend by themself if we didn’t want to get charged a late fee! Don’t recommend at all!!!! Save your money and go to the other rental place!
-
December 2022 by Brandon
Check-in at the main office was quick and easy. Went down to their tent at the beach at Legacy Park and was assigned a jetski. Staff were all really nice and helpful. No issues with the rental all day and our family had a blast.
-
July 2022 by Michael B.
An excellent day on the water thanks to superb management, equipment and support staff. Thanks!!
