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March 2024 by Jacob P.
This pharmacy is the lowest of the lows they literally looked me in the eyes shut there curtain and took there headset off with out a word I waited in that line for 30 minutes and didn't get a single answer from them . My daughter has epilepsy and needs her medicine and now she has to go the night without it! This is unacceptable please use a different pharmacy if possible these people should all be fired!!!
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February 2024 by Ronald Rees
Walgreens is friendly and helpful
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January 2024 by Lou
THE WORST PHARMACY EVER!!!! ZERO STARS. TECH LIED STRAIGHT TO MY FACE TODAY. MY SPECIAL MEDICATION COMES IN A BOTTLE OF 60 AND NOT TO BE OPENED. SOMEONE PUT IT IN AN AMBER VIAL..WHY? BECAUSE THEY ARE IGNORANT. I HAVE NOTES IN MY PROFILE BECAUSE THIS IS NOT THE FIRST TIME THEY SCREWED UP AND OPENED IT. TECH SAID IT COMES IN A 500 COUNT. LIAR!! TOTAL FABRICATION! IF TRUE THEN THEY COMMITTED INSURANCE FRAUD BECAUSE THEY BILLED FOR THE NDC OF A 60 COUNT BOTTLE. ANYWAY IT IS NOT AVAILABLE IN A 500 COUNT. WHAT A BUNCH OF PATHETIC LIARS!! THEY SCREW UP AND LIE BECAUSE THEY DON'T CARE ABOUT DOING THE RIGHT THING OR CUSTOMERS. PROBABLY LIE ALL DAY INSTEAD OF ACTUALLY LOOKING. CLOSE THESE USELESS PEOPLE AND LOCATION DOWN
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November 2023 by Randy Abigail Nichols
Sometimes they have smiles. For the last 4 years I have been getting prescriptions through them, there may have been 1 or 2 prescriptions they got right the first time.Many mistakes, aren’t open when they advertise, have a very difficult time navigating their system and getting the facts straight.I regret it almost every time I need to get something from them. Is usually an absolute pain. Switching pharmacies asap.
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October 2023 by PearePressure
Fast in/out, friendly staff, they had what I needed.
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October 2023 by Jason W.
I have been a very loyal customer of this business location for 15+ years. I understand every company goes through ups and downs over the years. I also realize that the current generation of employees is not the best, causing staffing issues at some locations. In the last year the customer service at this location has plummeted beyond belief. Every month there are new faces in the pharmacy. Every month they are having supply issues with medications that people desperately need. One of the medications that I have taken daily for 27 years they have not had in stock for over a month now, and can not say when or if they will ever be getting it in again. It's a medication that I absolutely can not go more than 2 days without taking or it will cause some very serious health issues for me. On 10/3/2023 at 3:36pm a lady called me from the pharmacy to let me know that my prescription (different medication than the one discussed above) was ready for pickup. The first time they have called with that service in over a year. During the phone conversation I asked about a second prescription I had, she looked it up and said it was also ready. I let her know I couldn't make it in to pickup them up that day, but would be in on 10/4/2023 to get them. She said ok and that she would make a note of it in the system. At 7:30pm on 10/4/2023 I pull up to the drive thru window to pick them up. The lady at the window said they had nothing ready, then after looking said they didn't show any valid prescriptions at all. She then claimed that my Dr had cancelled the prescriptions in 6/2023. I will now be transferring all my prescriptions to my backup pharmacy in hopes of never having to deal with the extreme lack of customer service that I have gotten from this location for the last year.
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September 2023 by Tyler Adams
Pharmacy is always chaos short staffed rude meds are out of stock constantly will not return
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July 2023 by Dani Clopton
Excellent customer service. Very clean store as well. The pharmacy folks were great over the phone and in the store.
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April 2023 by Jackson Oakland
I've been trying to talk to someone in the pharmacy for over an hour. I've called multiple times, get put in hold queue, then after 10-15 minutes it's my turn and the phone just rings and rings, til eventually someone on their end hangs it up. I realize they may be busy, but that's unacceptable.
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March 2023 by Kim B.
Horrible Customer Service. Tried calling numerous times, and every time I got through after being on hold for up to 10 minutes they would just hang the phone up. Walgreens needs to evaluate the Lewiston, Idaho location.
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March 2023 by Sheila Hyde
I will not shop at any Walgreens, including my local Lewiston store where I have been shopped for 20+ year, as long as Walgreen’s policies target women’s healthcare choices in a negative manner.
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March 2023 by Eric J Zach
Late, wrong, or rude. Every trip is an exercise in Patience. The people behind the counter are too busy to address people standing in front of them or the drive thru is a half hour pushed out. I have gone days without essential medicine for my survival because of their inability to hold onto a prescription sent by a doctor.
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February 2023 by Barbara Gutierrez Morales
This is the worst pharmacy I’ve ever been to in my entire life. The pharmacy assistants are the most useless and ignorant women I’ve had to work with! They will tell you that you have no account or prescriptions in there records. And the drive thru boy expect to wait 30 minutes. They r the most dimwits ever
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February 2023 by Fey
I have been happy with the Lewiston Walgreens for a while there is a man technician that goes out of his way to help me figure out when I'm having an issue with a medicine and I appreciate that very much.But for today I had two pharmacists find my suffering and pain funny and they laughed at it before they put me on hold I don't know in what world in what scenario or situation somebody's actual suffering real pain is funny well sad to say that triggered me and oh man I was mad very disappointed in those two Walgreens pharmacy employees that think the other people's suffering and pain is funny that is not okay in any way shape or form. Shame on you Lewiston Walgreens pharmacy for having employees like that.
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November 2022 by Allyson T.
I really like this Walgreens. The people who work there are super friendly! The pharmacy people are always super busy but they are very nice and helpful. This store has everything I needed!