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November 2023 by zac Stevens
Lousy experience, don't even have vans or trucks to rent
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June 2022 by Brandon B
I’ve used these guys 4 times. 3 were returning 15’ truck and car transport that was a one way trip, and once to rent a car transport for a local 5hr use. Donna and the guy we’re nice, the computer was having an issue when picking up the trailer so it took a little longer than it normally does but that’s what patience is for. I’ve always returned my rentals cleaned and on or above the gas level and have never had them attempt to charge me like the other reviews. Maybe they left it dirty, and also on the agreement you have the option to return the truck with the same gas level OR be charged an inflated gas price due to making them go and fill it... so not sure why some reviews seem to not understand the gas level issue is on the renter, not the uhaul people. Maybe some people like to just complain.
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May 2022 by Lance Blank
I rent a U-Haul for 24 hrs used it for 5hrs and brought it back they charged me a 35$ cleaning fee when I completely cleaned it and swept it out. They guy they also got mad at me for dropping the keys in the key box that’s why I think they charged me the extra 35$ I reported it to U-Haul and they refunded me this is the second time having problems with this specifically U-Haul spot. Scums
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March 2022 by Joshua Harrington
Great customer service.Wonderful people to work with.
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January 2022 by Alexis Oelke
Terrible service. Tried to charge me FIFTEEN dollars when I used BARELY a gallon of gas.The guy read the gas gauge wrong and decided to say it was higher than it was. It was a hair below the half tank where it was ALREADY. He said to drive ALL THE WAY BACK just to put a gallon in otherwise he’s charging me 15$ ?? pathetic and scummy10/10 DO NOT RECOMMEND.
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January 2022 by Alexis Smith
They lie about their gas gauge and their prices 10 out of 10 do not recommend. Terrible servicemen.
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June 2021 by Ron Lovell
Easy ap anf and fair price.
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March 2021 by Tabatha Lewis
They were friendly and helpful a good place to rent moving stuff from.
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January 2021 by Doug Royer
Ready check in.
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June 2020 by Storie Adair
Guaranteed rental with a reservation right? well think again I call 8 days in advance set a reservation for a 15ft box truck they say they will have it. Just to make sure I call 3 days before the move to confirm that they will have it again they say they do, only to call the very next day to say they don’t have any trucks at all now nor will they by the next 2 days but I can wait till next weekend or I can drive to Kamiah by tomorrow and pick one up? What’s the point of making a reservation if they don’t uphold there side of the deal I wouldn’t recommend u haul to anyone they will just give you the run around and by the end of it you’ll have to call someone else anyways.
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May 2020 by Rochele Trainor
Bob was literally the rudest employee I’ve ever encountered. Not friendly, not accommodating. An attitude if I’ve ever seen one. Not exactly the way you should treat a customer spending money at your business.
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March 2020 by Chuck Byers
Was OK didn't like that they weren't open till 10 o'clock a.m. on Saturday wished it was open a little earlier
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July 2019 by Jesse Humiston
very upset with what happen today at this place I called a week in advance to reserve A u haul and went to pick it up today and they told me it was 40 miles away now I have to pay for the extra 40 miles on the u haul to get it back to town and drive out of my way "backtrack" and im now 2 hours behind schedule plus im paying people to help me move so now there seting around im not happy with this place and will never recommend it to anyone
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December 2018 by Scott Bostrom
Good stuff. Prices high.
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November 2017 by Robert Turkowski
Very polite and helpful
