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December 2023 by Shanna Quinn
I don't have a lot of positive things to say about this hotel.We traveled for a wrestling tournament and picked this hotel because of the advertised heated indoor pool and hot tub.Upon checking in and going to our room I was stopped.by panhandlers and asked for money ?, the disappointment just kept getting betterThe pool was way to cold for any type of swimming and the hot tub was cold and had to be turned off.Breakfast was standard fare. The person handling the food neglected to wear gloves for proper food handling precautions.The only positive thing I can say is they did take $25.00 off of our billNeedless to say we won't be back.
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December 2023 by Christopher Metzger
Hotel staff was friendly and the rooms are decent size, but that's really the only thing this place has going for it. The bathtub drain was clogged and exceptionally disgusting. I assumed the moldy look to the caulking was a stain, but clearly the bathtub/shower was not cleaned properly or the staff would have known about the clog. Even more disturbing was at breakfast when we heard two other families complaining about clogged and dirty tubs in their rooms as well.Breakfast was ok, but the tables were sticky and gross.The pool bottom looked gross enough we didn't jump it to see if it was indeed dirty/sand on the bottom.When we brought up the clogged tub issue as we were checking out the clerk said, "ok" and she wrote the room number down. That's it.I want to be clear that although I am super disappointed at the fact that this hotel triples their price just because it's WSU family weekend, that isn't why I'll never stay here again.
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November 2023 by Leslie Sims
Loved the room! Breakfast was disappointing. At 8:30 there was no sausage or bacon, and there was barely enough waffle mix to make a small waffle. Tables were either dirty or sticky. The lady that checked us in was great!!
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November 2023 by Lysandre Napier
Lots of pros and cons here, needed somewhere to stay last minute for a surgery and Quality Inn seemed to be the cleanest and most in-budget for us. As I'm in a wheelchair for the first time in my life, I was hoping that the entire building would be wheelchair accessible as the site claims. There are no accessibility buttons to open the front doors, there is no ramp that you can easily roll over into the building, and presumably there is no elevator because the nice lady at the front desk had to quickly change our reservation to a ground floor room when we explained the issue. There are really no accessibility/support bars in the bathroom or tub, though the bathroom is more spacious than what we have at home lol. The beds are comfy and not too high, the room was affordable, the a/c and tv function nicely and there are electric plug ins all over the place. If you're not using ambulatory aids then this will be a nice place for you, but if you need more accommodations for disabilities then you might want to look elsewhere. ❤✌
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August 2023 by Chris B
Rooms were clean and just as promised. Pool and hot tub felt great, location was convenient to everything, managers were super helpful and pleasant. Breakfast was loaded including eggs, sausage, waffles, etc. Best breakfast out of 4 places I stayed on this trip. Good value and would recommend highly. btw - the entrance is off a side road which took a minute to find but ultimately provided a real sense of safety and quiet.
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July 2023 by Mrs. M.
We just got back from a weekend here. Previous to this hotel, we had stayed at the Springhill Marriott Suites in Kennewick. Yah, quite the difference!There were several hotels in the area, but this is Lewiston, I didn't feel like $200 a night was worth it, when we stayed in a suite in Kennewick for $150.I read the reviews prior to staying here, so I was somewhat ready. I figured we're only going to be using the room to sleep in, and would be out during the day.So the employees I've encountered they were nice, so that gave this an extra star.The room was just a standard room. Nothing to "write home" about. I didn't notice the bedroom area, but the bathroom had a really bad paint job, and paint was chipping off of in areas.The "complimentary breakfast". Well don't bother. We didn't bother on the 2nd morning. The first morning we got in there a little after 8, it's available till 9. They had make your own waffles (they ran out of some of the batter) the standard eggs and sausage....the sausage looked like it was microwaved. The juice out of the machine tasted funny. There was no bread for toast. No fruit. There were 2 choices for cereal: cocoa puffs or bran flakes. However, I didn't see any milk.And within a few mins they were out of paper plates, employee said it would be about 15 mins before they would have more.Oh, and if you even got breakfast, I was afraid to eat at the table much longer. The table we sat at was all sticky.The coffee must have been good though, my husband had a couple of cups. But he would have drank anything.Family lives in the area was why we were in Lewiston. So we'll be back again in the city, but will just pay more for a better hotel either here or Clarkston, or even an AirBnB.
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July 2023 by Mary Lou Hery
Susan at front desk was amazing and so helpful. Rooms were basic no hoopla. Comfortable and clean. Location was great near restaurants and
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July 2023 by Mike Dingel
You get what you pay for. I needed a place to stay for one night. A clean bed, a clean bath, ice, good wifi, coffee in the room and a working air conditioner. The bathroom was clean but a bit crusty and the carpet could use a cleaning, but everything else was clean. I could have paid more for the breakfast but I'm glad I didn't have to. Cereal, fruit, sausage, coffee. 10/10 would stay here again.
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June 2023 by Jason C.
Clean, Simple, Pet Friendly! The lady at the front desk was pleasant and friendly, made our dog feel welcome. Convenient dirt lot for trailer parking. Room was clean and comfortable
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June 2023 by Trent Carlisle
Good short term stay, rooms are dated and show their age. Bathrooms as well are old and worn. But for the price and a quick stay over it will work. Beds are good, heat and A/C worked and all the lights and TV. Heated pool was not heated, hot tub was good but foamy. Only one waffle maker so leave your self time to wait if you want one. Had scrambled eggs and sausage links on our one day their plus cereal and muffins.
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April 2023 by Daniela Perez
Checked in last night and the guy was amazing. Got breakfast this morning and unfortunately my boyfriend and I heard a lady being completely rude and disrespectful towards the receptionist. We told the receptionist we were sorry for what happened yet she handled it with such grace and kindness. Kudos to her. Everything was great for us. The room was clean, food was great and the staff was amazing.
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April 2023 by Angela B
I don't understand what the negative reviews are about. We found our room to be very clean, no odors, and quiet. The breakfast was good and the staff was very friendly.Room, location, parking, and breakfast were all great. The only thing we noticed was we couldn't find an elevator. It wasn't a huge deal for us but I can imagine it might be for others.
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December 2022 by Michael M.
NOT safe. At all.I have been coming to Lewiston and Clarkston for 40 years.IF this hotel is not the very bottom of the barrel and do not know which one might be.Dirty, filthy, bugs and oh yeah the staff at the front desk are BOTH rude and stupid.(Can't beat that, can ya? )Stay elsewhere. Really.
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July 2022 by Jennifer B.
Room smells weird, walls are paper thin, pretty much a dive. Looks like they might be trying to fix it up but that's being generous. Bathroom is gross. Person in the room next door blasted their tv two nights in a row and all I got was lip from the front desk. I almost didn't rate this place because I didn't want to confess I actually paid to stay here.
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June 2022 by Louise M.
Such a surprise! YUK! Paid $157. Online and expected a nice room. Walls are dirty, ceiling has a big patch over the toilet, chair is so stained I will not sit on it, all furniture is chipped as are the walls, bath fixtures are old and yucky. Do not stay here if you can help it.
