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January 2024 by John Huffman
After spending over $2000 on a ring in your store for my wife on Christmas to say I'm unhappy would be a gross understatement. I was told that it could be adjusted to fit my wife's hand. I wasn't told that there was a no return policy.My wife took it in because it doesn't fit her hand at all. She was told it can't be adjusted, it can't be returned or even exchanged. So we are just stuck with a beautiful but useless ring.I have been a loyal customer for many years. Is this what you call customer service?Sincerely upsetJohn Huffman
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January 2024 by Bill Swindell
Codi is so awesome!!! She is always on top of what I need and let's me know when something comes in my beautiful wife might enjoy!!! 100% my go to lady!!!
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December 2023 by Debbie Graves
I’m always treated like a queen when I go into the store. I seem to find something to buy for myself or others. Love the staff so friendly and helpful!
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December 2023 by David Woodall
The experience , customer service, and ease of purchase transactions was very stress free and easy. Codi in sales was fantastic!
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December 2023 by Allison Allen
The girls were fun and did a great job showing us different options.
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November 2023 by Daniel Beierle
Codi was very helpful when I went in to pick out an engagement ring for my fiancée to be.I really wanted to choose something special and had many questions. Codi helped me narrow down my options and explained the differences very well. My now fiancée loves her engagement ring. Was a great experience and I’m looking forward to going back!
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November 2023 by Dj Stamper
I Have purchased several items from here. The staff is knowledgeable and professional. Always quality merchandise.
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June 2023 by Ian Stemrich
Everyone we worked with there was amazing! When we didn’t find wedding bands we loved they worked with us and built the perfect rings for our wedding!
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June 2023 by Valerie Johnson
Amazing store! Thank you so much for all your help, Codi! You are the best.
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May 2023 by Korben Richartz
The staff at the Lewiston store has been amazing to work with. They are not only knowledgeable about products but also do everything in their power to save you some cash where they can. My finance and I have ordered our wedding rings from here and we will be doing all our future shopping through them
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May 2023 by stevie nichols
The staff is amazing! They actually take the time to get to know their customers and even remember them years later. They do their best to make your purchase work for you!
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May 2023 by Korben Stemrich
The staff at the Lewiston store has been amazing to work with. They are not only knowledgeable about products but also do everything in their power to save you some cash where they can. My finance and I have ordered our wedding rings from here and we will be doing all our future shopping through them
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March 2023 by Brittney Hutkay
I can’t say how much I love Harry Richies! I had a ring custom made all the way from Colorado because no one in my state was able to put 6 stone settings in a small enough ring for my mom. My mom absolutely adores her ring and wears it daily. It has never needed any repairs even after years of wear.I tried having this ring made for my mom for 3 years from giant corporations in Colorado and no one could get close to what I needed. Turns out going back to my roots is exactly what I needed!
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March 2023 by Carolyn Whitney
I will never do business with this establishment again! I gave them a family heirloom ring to fix one prong on February 5th. They told me it would cost $35 and would be back by the 24th, possibly sooner but no later than the 24th. By the 24th I have not heard anything from them. I show up expecting to pick up my ring. Only to discover that they cannot find it anywhere. Finally, they find a note that said my ring would need to have all four prongs replaced and have the stone reset and it was going to cost $400!!! What?!?! Oh, and they had known this since the 9th and didn't bother to reach out. I asked to get my ring back and they said they'd get it back to me. They promised I would get it back on Wednesday March 1st. Then I get the call today that they can't get it back to me on Wednesday, now supposedly Friday. I will believe it when i see it. Horrible, lying, cheating establishment! I'm praying I get my ring back at all so I can take it to a reputable establishment to fix it. I will never do business with Harrie Ritchies ever again!
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March 2023 by Mikayla Beck
These girls are great I love working with them. And they help me!
