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March 2024 by Elizabeth Messinger
Absolutely the worst bank I have ever come across. First they froze my disabled clients account for suspected fraud even after he made it clear there was none. Then, because he is renovating his house to sell and has money going out, they closed his account and didn't even notify him until his checks started bouncing and he called. The branch manager has done nothing but involve herself in his personal business and again, has made it where he cannot pay his bills.
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March 2024 by William Bouskill
Great atmosphere radical customer service... wouldn't ask for a better banking place!
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February 2024 by Hoa Nguyen
Extremely disappointing customer service experience!!!I've been their customer for 7 years and have a good relationship with their branch. Upon relocating to another state, I promptly closed all of my accounts. They continued to impose a service fee on my checking account even after closure, and kept sending notices requiring me to pay that fee. In an effort to resolve this matter, I delegated my son to visit the branch on my behalf. Shockingly, the representatives not only failed to rectify the issue but also adamantly refused to acknowledge any fault on their part.As a former customer, I can't help but feel let down by a bank I once held in high regard.
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August 2023 by Alicia Taylor
Excellent service, very friendly and efficient.
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April 2023 by D E W Adventures
Well I've been a Banner Bank customer for many years now and I recently started having problems with my debit card not working at the pump at gas stations and having to go inside to pay.. I stopped by this branch because I was in the area and informed the teller and she called support and when she got off the phone with them told me that it wasn't an issue on their end and handed my card back. Implying that I was lying. I said so there's nothing that you can do and she replied no and became very rude when I said it's a real issue and I wasn't lying. I thought about closing my accounts and left very upset.. I went to my Branch and the manager Emily was super nice and just issued me a new card that fixed the issue right away..Customer service isn't Good at this Location !!!
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February 2023 by Hazel
Real nice people.
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October 2020 by Amandarae Cornelia
I appreciate the ladies that are there. Thank you for always being efficient.
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October 2020 by D W
I like Banner bank but the ATM at this location is always out of service for some reason
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June 2019 by Jennifer Hayne
Banner Bank tellers and other representatives have always been so friendly and attentive. They have taken care of all my needs quickly, efficiently & are friendly too!
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June 2019 by Kimberly Morrison
The customer service is top notch!! I believe they also have the best of the best in services at low or no cost at all ...you wont get inundated in the hidden fees that is associated with almost all of the other banks....
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June 2019 by Shawna Seale
The tellers working in the bank are always friendly and helpful.
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May 2019 by Lynn Appleford
Great Service and always ready to answer questions or offer assistance
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December 2015 by Sue Knoll
My husband and I love this bank, customer service is great and the overall service is much better than what i am used to at Wells Fargo.
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August 2014 by June Axtell
ABSOLUTELY HORRIBLE!! THEY HAVE NO CUSTOMER SERVICE AND DON'T CARE ABOUT THEIR CUSTOMERS WHAT SO EVER.
