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“Went in to get my phone fixed. Customer service was fast, friendly, and affordable. The technician who helped was incredibly competent and was able to fix my phone right away. Definitely recommend this location for the services they provide.”
“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”
“We bought new phones here that were shipped to us and we had a little mix up when we were setting them up (user error on our part).
We came in after work and Charles came to the rescue! He was knowledgeable, calm and great at multi-tasking our three phones and our three personalities.
He has a fun personality while maintaining professionalism and kept a stressful situation light-hearted while getting the job done! Thank you, Charles, for all your help and good job to the owners for hiring this great employee.”
“Friendly staff! But I’ve been trying to call the store for the past 3 weeks and the robot machine kept not understanding me and kept hanging up on me and wouldn’t let me speak to a representative. So don’t call them if you have any questions. Go in person. I’ll keep trying to call them for the next couple weeks before switching providers. But the robot keeps answering my call first.”
“Mena helped me transfer to att and although it was time consuming and difficult, she was not giving up. She was going to make sure that I become an att customer.”
“DON'T GO ANYWHERE ELSE!!!!!!!!!!!!
BEST PLACE IN THE CITY. Fixed in 1 hour.
Other places said it would take weeks and would
cost 3 to 5 times as much.”
“Went in to fix my daughter’s broken screen on her Apple IPad. The lady who works there had it fixed in a hr or less . The work she did was great , absolutely no complaints. She even sent me a link for a new case so it wouldn’t break again haha . I will definitely be recommending this place to all my family and friends.”
“I would give a 10/10 if I could went to many other Verizon stores they took for ever and could not help me I went to this one and it took like 10 mins at most the girl working there was very helpful and nice! Would definitely recommend this one”
“My wife and I went there a couple of weeks ago to trade in our two year old phones for two newer ones. Sophia helped us and couldn't have been more helpful, professional or nicer. Sophia took care of us and it was amazing to watch her fingers fly over that tiny keyboard as she fixed our T-Mobile logons and facilitated our tradeins and explained our new perks. She didn't rush us old codgers and treated us well and never seemed like she had some other things to do. I even went back to buy a case a week later because the service and help was so good. Thank you. This is now our favorite store for all our phone needs”
“Nick did an excellent job with both my mom and I! Incredibly knowledgeable and was willing to answer any questions that we might have! Way to go Nick and Let’s Go Bears!”
“I only went here to go to build a bear but the staff were very kindAnd it was a very nice experience also for some reason I stayed there for over 20 minutes and (I got there 2 mins before closing ?) it seemingly didn't close until I got out because most of the stores weren't closed but anyway, yes it was a very nice experience”
“We had the pleasure of working with Todd H, very helpful associate and he explained everything to us and answered all our questions. We walked in curious about their plans and promotions and walked out T-Mobile customers.”
“Austin and Will did a great job at doing an early upgrade and even found a plan that had the same features but at a lower cost. Great store and great people to work with.”
“"5 stars! I recently visited the AT&T Store and was blown away by the exceptional customer service. The staff was knowledgeable and helpful, answering all my questions about their plans and devices. The store was clean and well-organized, making it easy to navigate. I was in and out with a new phone and plan in no time. Highly recommend this store for all your mobile needs!" The new management is awesome!”
10AM - 7PM
200 E Fairview Ave, Meridian
Mobile Phones
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“I don’t leave reviews often but Tyler at this location proceeded to fix such an awful experience i had at my first choice in store locations not far from this one. Immediately greeted by someone and then HELPED! thank you guys ? and now i got my new phone !!”
“Had a little confusion on my bill and Cesar broke it down for me, and fixed it. It was easy, seamless and I’ll definitely be making the drive out to this store anytime I need to upgrade or get help. Worth the drive!”
“So I called 611 to remove a tablet line off my account! The representative managed to lower my bill and keep the tablet on the account as well! She listened to me!(big deal to me)well when I went to do the survey I pushed the wrong button and it hung up so it looked like I rated her as a 1. Decided to call back to talk with a supervisor to give the agent kudos! Bad idea he did not listen to me and put me on hold for way too long, then he really didn’t want to hear what I had to say about that agent, cut me off, said good bye and the call was over! So much for trying to do good for someone else! I’ll still go out of my way to make sure kudos is given where it is deserved! But I won’t let them irritate me for doing so!!!”
“I had the opportunity to get help from Marcy who is very knowledgeable and had good vibes. I would definitely recommend this location to anyone and don't see myself going anywhere else. Thank you again Marcy!”
“Parker young was awesome he was able to help me with what i needed in person in a timely manner nd he gave me a pretty good deal on their chargers absolutely great guy will be coming more often with more phone problems”
“I needed to cancel a line and Ashley and her manager were SO great and helpful! I would go back just to work with them, I trust that they would take care of me! Highly recommend.”
11AM - 8PM
350 N Milwaukee St #1020, Boise
Mobile Phones
“I’d like to thank “ Reese” and “Rick” for their customer service.They did an amazing job, they were very helpful and trustworthy.I highly recommend coming here!”
“McGwire Allen was a man of his word with our new Dish installation. We got everything we needed cheaper than expected. He was professional and not pushy or arrogant. Very easy to work with. We are very happy with Dish installation. Christian the installer worked to find a loose wire in my home to fix it. Direct tv never did that for me. They charged me extra for wireless routers”
10AM - 8PM
1800 S Meridian Rd #100, Meridian
Mobile Phones
“Awesome customer service! Ryan was extremely helpful and patient. He was very knowledgeable with practices used and had all the information i needed! Thank you Merdian T-Mobile.”
“Was told my screen protector was going to be free if I got a case. I was charged. Don't trust the guy they call their #1 floater. Despicable. Edit issue was resolved I was not charged”
“Worked with Teagan S. to set up a new plan and move carriers. Teagan was clear and concise and wrote out all our options for us. Her customer service was top notch and she was genuinely concerned about customer satisfaction. Hands down the best experience with a mobile phone set up and she was knowledgeable about the process. Highly recommend working with Teagan!”
“This store and Mr Nelson are very helpful, patient and go the extra mile for their customers! I was on a tight budget and dealing with a complicated security issue transferring service and he not only handed it patiently and professionally but showed compassion.”
“Dillion and Kaden were very helpful with my cricket phone. They worked on it for a long time trying to fix our problem. Unfortunately the iPads they were using would not connect.”
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“Cade is a fantastic person and sales rep. He was patient, instructive, very knowledgeable and friendly! He made my purchase/trade-in so easy… and all with a sense of humor! Amy”