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December 2023 by SLM
Very convenient, up to date with technology and friendly service. Service. Love the drive-thru teller and ATM.
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November 2023 by Asadullah Barakzai
Customers are not able to withdraw cash from their ATM machines it says machine is temporarily out of service but it's more than 3 months that they are not letting you to withdraw your own money I tried Nampa location Kuna and Boise but you can deposit that's so disappointing and they are aware of it.
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September 2023 by K K
I stopped by the ICCU branch this morning to open an account and Justin Port was absolutely A M A Z I N G! He was very kind and personable, he walk me through the entire process, he also taught me how to navigate the ICCU app.Justin, exhibits exceptional customer service experience! Thank you, Justin for all your help today! I will definitely recommend this branch to my friends and family. ?
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August 2023 by Empowrd Foods
Great local credit union headquartered in Chubbuck Idaho to conduct all your financial transactions from savings to business loans to home mortgages. Friendly service & always helping their members achieve financial success. If you’re not banking with ICCU, i suggest you do pronto! Don’t forget to transfer your high interest credit cards to their lower ones as well!
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June 2023 by Jared Lancaster
I have had no issues with ICCU until the other day when I came to the Kuna location to withdraw some cash.It was just after 6 so the office was closed, no big deal, use the ATM. ATM is out of service. I can't get my money. I sat there and watched about 20 other people drive through and leave disappointed.Ended up having to drive two miles the wrong direction and two miles back, making me late for an engagement. Being able to get my money out of the bank is kind of a big deal.
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March 2023 by Tess Garcia
Jesus Morales was so helpful and friendly! He’s gotta be our favorite and the people up front are awesome too! It makes it so easy to come in and get the little things done. We love it here!
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March 2023 by Jesse Campbell
Awesome service and local branch. Not to get too personal but I'm an extreme intovert, and have social anxiety issues. We applied for a HELOC loan with ICCU and were approved with a great rate, even signed the papers to have it processed, but ultimately went with another banking institution. However, the people at the Kuna branch for ICCU were very accomadating of my anxiety issues. They let us sign our papers in an office/meeting room away from regular business. Everyone said hello and goodbye, and were very accomadating. Our son was with us, and even though he was a typical 3 year old, they allowed him to be 3 and let him explore a little bit in the office/meeting room we were in. Great service all around from start to finish.
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March 2023 by Becky Breshears
Jesus was so helpful! He was so kind and didn’t complain that we needed several services done. We are very impressed :)
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December 2022 by Douglas Wiley
This place has been our only place for banking, including fair personal loans, and car financing I consider Tyrell not just a knowledgeable advisor, but a friend as well, everything about this place rock's
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November 2022 by Neisha Keniston
After 8 years we are closing our account with ICCU they love to steal your money. Shady business . After going into the branch multiple times and receiving no help and never receiving a phone call from the manager like we were told , we have moved over to key bank and love it. This past year or so ICCU has changed their practice and it’s disappointing and from other reviews I’ve seen it’s not just us.
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March 2022 by Mark Steele
I stopped inside the bank there to enquire about Bitcoin and foreign currency and the teller there was very helpful.
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February 2022 by robert ratto
I made a mistake and fixed it as soon as possible. I didn't check if a person had transferred money for a mechanic job i did. made a total of 16.00 of purchases got 3 overdrafts. explained the situation to the kuna id branch. and basically acussed of being habitual and a lair. now I banked with chase for 5 years without issues. so I'm not liying or habitual. I very upset and wouldn't recommend to anyone.
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February 2022 by Ellie
Love this Branch!
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January 2022 by robert r.
i made a small mistake, got it fixed soon as possible on a weekend. got overdrafts for .99 2.99 and othe small charge. called bank to try and work it out got acussed on being habitual and a lair. which I'm not. I never recommend to anyone.
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October 2021 by De Anna Pitts
Usually average. Just left on what is easily the worst experience I’ve ever had at any ICCU branch. Waited several minutes in the lobby. Only one customer inside the entire bank and 5 employees. Not one person could be bothered to greet me. Nobody ever offered assistance. Really disappointed. Customer service used to mean something to ICCU. I left and will go to Mtn. West to get the check cashed. That was all I needed. Bummer ICCU.
