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July 2022 by Brandy Stevens
Nice clean storage units, reasonably priced. I have never met the people who take care of it, but the lady was super nice on the phone, when I first made arrangements for a unit.
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March 2022 by Kyanne Hunt
The last 6 months of storage has been awesome. Good customer service, convenient, and fair pricing. Would recommend them to everyone!!!
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March 2022 by Payton Hoskins
Such a terrible business. They failed to inform me three times when they switched their payment systems and “lost” my auto pay information. They then call three months after the fact to tell me I owe for three months plus fees. Thanks guys, you obviously are not compassionate towards the families that give you business.Packing up my stuff today and leaving.
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February 2022 by Douglasw
No winter maintenance. Unit had 2" of gravel when we got into it. You can only access the unit when they open the gate. You don't get a code to get in although there is a number pad in front of the gate.I recommend getting a unit somewhere else unless there are NO other options.
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February 2022 by PJ
(Zero stars)RENTER BEWARE: New ownership November 2021 Storageland Holdings (subsidiary to parent based in California)Poor communication: did not provide initial status update to customer regarding account standing after migrating to new account management platform.Sub-standard business practices: Did not verify own records, or request to verify customer’s records prior to assessing duplicate account charges. Never provided customer with invoice for duplicate charges assessed.Did not resolve account mismanagement upon initial contact.Required repeated follow-up attempts without resolution.Did not honor customer’s request to speak directly with staff Supervisor.No attempt by staff or Supervisor to resolve missing account records.Held customer responsible to reconcile duplicate charges and restore account standing.Never refunded duplicate charges customer paid but did not owe.Initiated automatic payments without customer’s knowledge or consent.After customer resolved business’ problem, resolution offer by Supervisor to customer was unacceptable.Customer forced to dispute multiple account charges with VISA, spanning four month period.READER BEWARE: Direct response from Storageland Holdings (subsidiary) or Unique Property Management (parent) contradicting the above should be read with warranted skepticism. Sour grapes? You earned it Storageland Holdings!
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November 2021 by JC Smith
NEW OWNERSHIP This is the WORST storage facility! Poor Management. Stolen items. Office never open. Staff lies. Terrible place to give your money to.
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June 2021 by Zena's Express, LLC
When u need something done. The owner gets it done for you. 24/7 security, very, very safe.
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May 2021 by Jason “Countrysoul” Stokesberry
Best customer service,, and great people to work with. Thank you storage land, keep up the good work.
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March 2021 by Chuck Gransbury
Great people and and nice place
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February 2021 by Shannon Presson
Great storage facility! Very clean and easy to access and the staff was super helpful.
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September 2020 by Miss Missy
Fantastic storage facility.
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September 2020 by Randy Barber
Great people to work with
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August 2020 by Adam Elgin
Customer service is wonderful. They have plenty of space and even are upgrading some parts of the place.I store my jet skis there when I didn't have a garage to store them myself. Good place!
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July 2020 by Griffin
Absolutely above and beyond experience. They have exceptional service, extremely clean space, and the owners and staff are phenomenal people. They helped me in an emergency when they didn’t have to and I hope I can do continued business with them for years to come. Highly highly recommend!
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June 2020 by John idaho
Like most before me if I could give a 10 star this is the place, Thanks for being a Great part of Kimberly USA
