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November 2023 by Travis Walton
They helped us fast and treated us like people and not customers. A good bunch of people with amazing attitudes!! Your missing out if you don’t do business with them!!
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September 2023 by Dale Ficklin
Jen and Paul are awesome and very friendly. They care about you and give great customer service. Paul met me at 7 AM in the morning so I could drop off a part and I was able to get to work on time. Jen makes sure you are a satisfied customer. I will use them more often when needed.
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May 2023 by Brian Erickson
Superb customer service! I had a suspected blown capacitor and a so so one. I took them both in and they confirmed my suspicion by testing them for me. I bought the new ones and fixed my air compressor within just a couple of hours of it failing.
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May 2023 by Jani Belcoe
Fantastic company, went extra mile to find the right fix for me.
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April 2023 by MISTY VERGARA
Industrial Electric Motor Service is a great place to go for motors! Jen and her team are so kind and helpful, she always keep me updated on the orders and has been able to help our business keep on going! Thank you Jen you are amazing!
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February 2022 by BJ Metz
Parts in stock. Super friendly office staff, and great help.
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November 2021 by Brian Lundy
Industrial Electric Motor Service in Kimberly, Idaho, is a great company to work with. I had a fan wear out in an old electric motor. I took in my bad part, armed only with the shaft diameter it needed to fit. No numbers off the motor, none on the part itself, nothing. Jan and Paul took my part, rummaged through their old oddball used parts, and found a suitable match. What a great, fast, and CHEAP way, to get back up and running! Customer service at its best. Kudos to Jan, Paul, and Industrial Electric Motor.
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July 2021 by Jenny Quigley
The staff at Industrial Electric were so friendly and extremely helpful. I would recommend to anyone!
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July 2021 by Erika Reineke
I needed a new motor machined to my existing pump. Industrial Electric performed the necessary repairs and went above and beyond to get it back in operation quickly and ahead of a hot weekend. Very happy with Tim and his crew!
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July 2021 by rap4656
Let me start by saying I know nothing about electricity other than that flows through a wire and make things work on the other end. I know a little bit more than that but not much. I had my irrigation pump go out and it was obvious that it was the motor and not the pump. The people at Industrial Electric were nice enough to take it apart check it out and tell me That my 1947 pump needed to start a new career as a boat anchor. She told me that essentially it’s best‘s days were behind it and even though these were remarkable pumps. this one had just flat worn out and some of the parts just weren’t available anymore. She told me that they could repair it but it would be a patchwork job and it was gonna cost way more than a new one would cost to fix it and then they would not guarantee it, because the parts were going to cause the exact same problem in the exact same way at unknown time in the future. I told him that I wanted another one just like it and asked if they could call Korea And ask when the military left in 1953 if any of these pumps may have been left behind and would they would be willing to sell it. They kind of drew the line on being that much help, so I guess I’m gonna go down and buy a new pump. These people did a great job of not showing me a product that was going to fail and I appreciate that . They showed true professionalism and great integrity by telling me the way things were and talking me out of fixing something that was just not fixable for the long-haul. In the long run I can assure you that they will make more money by the way they treated me that had they sold me a junkpile. You can trust these people to do a great job for you I have full confidence in them.
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July 2021 by Jennifer Yost
Amazing customer service! Kept me updated on the progress. They got my pool pump fixed and going again asap so I could open the pool to the public to swim again!Highly recommend them for all your motor needs!
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July 2021 by Steve Bilbao
They had what I needed and we're great to deal with.
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June 2021 by RICK SMITH
Excellent service, friendly staff, not cheap but great value. Industrial Electric seem to have their customers best interest at heart. Today I was in a hurry and they did everything they could to get me going again. I'll be back.
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June 2021 by Joe Martin
Always offering great service and fast turnaround’s great company to have on your side
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November 2020 by Brian Shawcroft
Good people and easy to deal with. Very quick as well considering I take them my work machines when they break down.