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January 2024 by Cory M.
Stopped by to see if they could adjust my boot shells. Asked a couple questions of this Lars guy and he was a complete ass. Started going off about not having time for me, even though there was only one other person in the tiny store. I would drive 100 miles to another store before I would go back to this place. I can't believe they are even in business in Ketchum. I've been in the ski industry for over 50 years and travelled all over the world to ski and have never experienced a shop treat customers like this place. This place is a joke. Don't waste your time.
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August 2023 by Luis John Bonilla
Masters in their field and the owners are retiring within the year. If you need their services do not wait to see/call them.
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March 2023 by Mike Umbriac
Great expertise and customer service. They really knew what they were doing, and they fixed my problem at a reasonable price without trying to sell me something that I didn't need.
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January 2023 by John W.
The worst experience at a ski shop ever. Was greeted with a rudeness that was shocking. The place is not welcoming at all and the women and the desk is awful. The gentleman that was to do my fitting was unhelpful and essentially acted like I was an inconvenience to his day. The people there are horrible!!!
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February 2022 by Nathan M.
Lars and Team are Magicians! I've tried every aftermarket product out there to lock my heels in my snowboard boots. After my wife had them set her up with orthotic liners and new boots I figured I give it a try. Game changer. I've never felt more secure and confident on my board. Hats off to Lars and team!
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December 2021 by Tatiana Jeromskaia
Amazing experience - we are so happy with the result. Brent found a perfect ski boot for my teenage daughter - and worked with her patiently and diligently until the liners felt just right. Brent’s shop is staffed with true experts and it shows - these guys are happy to share their knowledge, teach you all they know, and help along the way. I cannot imagine buying ski boots from anyone else in the future. Thank you, Brent and SkiTek - you guys are the best!!!
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December 2021 by Katrina C.
Atrocious customer service. The store owner twice told my friend, "I don't think we can help you" when all she wanted to do was purchase new boots -- which they had in stock -- and come back later this winter when less crowded to have them fitted with after-market liners.
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July 2021 by Judy Hall
I have very challenged feet due to a medical condition. Brent and Gale went above and beyond all expectations to produce custom orthotics that work for me. Brent made orthotics for me 20 years ago, yes 20. Time for an update! I was visiting Ketchum and he came in on his day(s) off to get them right before I had to go home. Can not recommend this team highly enough. Very nice, skilled and caring people who want you to love your feet!I am deeply satisfied with their skill and craftsmanship in a very unique situation.
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February 2021 by Jeff E.
Lars at Ski Tek custom fit new Intuition liners for my 5 year old alpine ski boots. My boots are now snug, comfortable and ski better than new. He had me fitted and out of the store in less than an hour. Great service and value.
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December 2020 by Kelsey Paxson
Thank you Ski Tek! You made me custom orthotics 10 years ago that I have worn daily in every single piece of footwear that I own, and they are still going strong. Here's to 10 more years!
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January 2020 by Shadrach White
I am a huge fan of Ski Tek! I purchased 2 pairs of Atomic FIS Race Skis several years ago and I still love the skis. Today I had an unfortunate situation with the bindings failing. I took them into the shop and to my surprise the owner and the lead technician stepped up and gave me an option to replace the bindings with original Atomic equipment. I am so thrilled that I can keep using the skis that I love. This is a truly wonderful example of outstanding customer service. I will never buy skis from anyone else!!
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January 2020 by Samuel Adicoff
Brent and his staff are absolutely the best custom bootfitters around.
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January 2020 by Julie S.
Wish I could give this guy 0 stars. Worst experience ever. The owner Brent could not get my boots right and then he called me an a****** over four times in front of my son. It was devastating. I spent five of my vacation days patiently working with them at their convenience .....not to mention over $3,000! I think he hates women and anybody who is not a local. So many great places and nice people in Sun Valley to give your money to. Value your money and your time and DO NOT DO BUSINESS WITH THIS GUY!
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December 2019 by Kraig McGee
Myself and 8 others from my family have gotten the intuition liners at Ski Tek. The boot fitters are very knowledgeable and the finished product is great.
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December 2019 by Beth C.
Excellent fitting with Lars for new liners and custom orthotics for my ski boots. Expensive but skiing is expensive and my boots are much more comfortable with a great fit.Thank you
