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January 2024 by John Merten
An excellent rental experience. I rented equipment for 9 family members. Black Tie came to our rental house at 7PM and fit everyone for their equipment. The next day, one person decided their boots were too small, and one of the staff came out to the ski resort to swap boots.Top quality customer service!And the quality of the equipment was nice too.I would absolutely use Black Tie again.
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January 2024 by Molly Servine
Absolutely top tier service throughout the whole experience!!!! Will always use Black Tie when renting ski gear, they are fantastic.
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January 2024 by Teacher Amy
Don’t even think about getting your gear any place else! BLACK TIE is the BEST! Prices are on par or lower than the ones at the resort and we were also offered a discount. There’s nothing like the personalized fitting we got in the comfort of our hotel which made hitting the slopes super easy. We needed a switch out with boots and it was very convenient. 100% recommended!!!
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January 2024 by Elena McCarron
These guys are the BEST. the experience was second to none. I will only rent from Black Tie going forward. Their service and equipment is amazing. So so pleased with them.
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January 2024 by Nick Hegyesi
Epic staff, Harry and Brent crushed it on knowledge and advice! Easy process and sweet options available. Straight to the point and no friction in the rental [plus they were stoked instead of agitated like you'll sometimes see in mountain town shops].
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December 2023 by Andrew Castellano
This is the fifth time I have rented from Black Tie for my seven year old. The equipment and service are excellent, and the prices are very good for what you get. I love that you can swap out equipment easily at any time for no extra cost. Highly recommend.
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August 2023 by Anna Seagraves
Here to say this shop and all there working within it are amazing and extremely knowledgable. They sent a mechanic out to the site of my crashed bike (front wheel fell off!) and had it put back together in good enough shape for me to safely get back home, in addition to a thorough explanation of damage and repairs needed. So thankful for their shuttle service -- not sure what I'd have done without that option. Thank you Black Tie!!! :)
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April 2023 by Cathy Parker
Stumbled into Black Tie from a Google search. The experience was 10/10 start to finish. Nate took the time to make sure everything fit me perfect. He took the time to fine tune everything to my liking. We absolutely recommend going to Black Tie for all of your snow gear.
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April 2023 by Tonya McDaniel
Using Black Tie for our equipment rental on our recent ski trip to Sun Valley was such a great experience! We reserved online and they showed up at our condo early on the first morning we skied. The whole fitting process took less than 30 minutes and the representative also gave us restaurant recommendations and tips on where to ski first. The equipment was perfect! At the end of our last day of skiing, we left the equipment outside our door and sent a text that it was ready and then received a return text when the equipment had been picked up. Seemless process!
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April 2023 by Michelle B
Black Tie service and equipment exceeded my expectations. Nate helped me and I really appreciated his knowledge and service approach. He listened well and provided me several options, sharing the benefits of each. I live in SV and will absolutely use Black Tie again to demo skis before deciding on what I buy for my next pair.
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April 2023 by Brenda Mejia
Black Tie provides superior service! They show up when they are say they will, and make everything easy. They also are super responsive to mid-trip requests in the rare event that a swap or tune up is needed. As a ski club trip leader, I count on them to make my job easier, whatever resort we are visiting. Arrival and departure days on any trip are always busy and stressful. Black Tie relieves some of that burden both for me and my club members. I highly recommend them!
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April 2023 by Daniel Hess
I’ve used Black Tie several times, and they’re the best. Pick up and drop off at your rental home/resort, very punctual, everything’s perfect.
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March 2023 by Mary Perkins
Mark and Nate from Black Tie Sun Valley came to our home in Elkorn to deliver our ski equipment for Presidents' Day weekend. They were right on time, friendly, knowledgeable and organized! Such a great team and effortless! They also know the product and made us feel at ease that we can reach out if we have any issues! Great customer service!Thank you Mark & Nate! And Black Tie SV you have a dynamic duo!!!
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March 2023 by Susan Mudrick
I recently rented skis from Black Tie in Ketchum ID when skiing at Sun Valley. Kyle and the experience could not have been any more perfect. Kyle was professional, personable, accommodating and patient; his staff all were very nice. We left our skis there overnight which was particularly easy since we were staying at Hotel Ketchum which is right next door. There is a shuttle stop right outside the door. The hours are great--open in the mornings and evenings when you pick up and drop off the skis.
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February 2023 by Justin M.
I was part of a group that rented for a week and I, a usual snowboarder, only rented skis for a single day but the crew here still went above and beyond to make sure I had great fitting boots and skis. This team cares about all of their customers and truly loves the sports of skiing and snowboarding. Next time I'm in Ketchum and I want to ride two sticks instead of one I'll be hitting black tie up.
