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February 2024 by Ronald Inget
Great price on vehicle, great customer service. I'm a repeat buyer. The savings and dedicated customer service from their staff was worth the trip up from Georgia
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January 2024 by Tiffany Smith
They went above and beyond for us in a pinch. Honest, kind, fair! Great business!
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January 2024 by Nikki Savage
My husband was looking to purchase a used truck we had gone to look at one that was the same price with more miles and was absolutely trashed but he still went for a test drive, while he was on the drive I got online and found one at Dave smith so I called and spoke with Brandan who was very friendly, knowledgeable, and helpful. I asked a few questions and asked if they would take a certain amount and so he went to ask, he called me back and we agreed on a price so my husband and I made the hour and half drive and said yes we would take the truck. Brandan is a military veteran who has a family at home but stayed 2.5 hrs late until we were completely done to make sure we were all done and good to go even chatting with us while waiting for the next person to do paperwork with us. I would HIGHLY recommend contacting him if you're looking for a new vehicle and if we are looking ever again he will be our first call. Thank you Brandan for making our shopping experience so easy and friendly.
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November 2023 by Wiley M.
Bought extended warranty for n ew Arcadia but when I went to use it Dave Smith mechanic said the warranty wasn't any good. Very disappointing
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November 2023 by Elaine S
Good experience. Fulton was pleasant and easy to work with. No pressure sale.
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November 2023 by John M.
Dave Smith cheated us by charging us for tinting that they did not do, they charged us for cleaning the vehicle which they did not do, and lastly, they did not pay for our hotel, like they promised to do. We have purchased three brand new vehicles from them and will never ever go back. Every chance I get to tell someone about their treatment I do.
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November 2023 by Kim Bauer
Jeff was amazing! He was very communicative about tires and service. They truly care about getting you the best service. My review in the past was a 1 star, Jeff changed my opinion so I felt the need to change my review and help others find this great service. They have a nice waiting area with coffee and restrooms.
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October 2023 by Stacy S.
Dave Smith Motors fails to honor the warranty. Regrettably, after purchasing a car with a warranty, the engine malfunctioned a mere eight months later. To my utmost surprise, the service department held onto my car for an astonishing two months without even initiating a claim with the warranty company. And to compound matters, they persisted in asserting that the necessary repairs would not be covered by the warranty, without even bothering to file the claim. In my quest for assistance, I reached out to the General Manager regarding the warranty and the service department. Unfortunately, he dismissively brushed off the matter, stating that it was not his concern since the warranty was provided by a third-party company.Hey Paul Nadler, I can't believe you think the warranty sold by Dave Smith Motor is not your problem. Seriously? Take a minute and think about the moral responsibility here. It's about time you step up and offer your clients a warranty that actually does what it's supposed to do.
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October 2023 by McKyla Hatfield
Cienna was amazing! Answered all my questions I had! She worked hard for two days to get me in the car I wanted. And thank you to her and the amazing staff I went home with that car! Thank you
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September 2023 by Kris Gardner
I will NEVER buy a car from Dave Smith, after I saw how they treat people. My husband and I were traveling through and our oil light came on and so we stopped there (closest town) my husband went in and spoke to the gal working and she told us they have a tech in at 9:00 and if we pulled up, they would take a look. (we offered to pay or whatever was needed) and at 9, the door rolled up and they took another car in to be serviced (okay I get it, that person had an appointment) BUT she could have told us that or come out to tell us. So I checked in and she told me that they could get it in after that oil change (around 9:30) or suggested we check at the other service counter (which we did and that was a longer wait) so we went back to the first place (around the corner) I told her we decided to come back as their wait was shorter. She came over and asked us if we had a dipstick for reading the oil, which we told her yes...after that, they ghosted us, and proceeded to take other cars in and didn't even tell us anything! Needless to say we wasted 2.5 hours waiting and finally went to Osburn and found a nice guy to help us there! ALL THEY HAD TO DO WAS TELL US THEY COULDN"T HELP US....instead of string us along and then ghost us! We are actually in the market for a new vehicle and we will not be buying one with a service counter that treats people this way!
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September 2023 by Patrick Brunson
Like many I had reservations working with an out-of-state car dealer. Evan Lewis and Dave Smith really came through, on time and under cost. Every promise Evan made was kept, all timelines were met. I could not be happier and will be back for my wife’s car.
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August 2023 by Jeremy M.
I bought two cars here. Paid fair price for a really nice Cadillac. Wasn't exactly what I wanted however and probably got the young man demoted as I didn't know until deal was done and I got home and couldn't find the HUD. Still was very satisfied but long process. Next bought a Rubicon paid for it and had to wait for delivery. That was a ridiculous ordeal but they made it right. It has been a learning process with them but I don't think anyone can beat them on price and overall inventory. They even do aftermarket 4x4 right on site!
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July 2023 by Barry Alleman
I was in Dave Smith service center today. I met with Angela Luna who was very patient and knowledgeable about all of my questions and concerns. She is a great representative of Dave Smith motors in Kellogg Idaho. Thank you to Dave Smiths and Angela in the service center for all your help.
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July 2023 by Morgan S.
Bought 2 trucks from them. Amazing sales men who truly know what they are doing. Not your typical salesmen. Truly outstanding company. Please disregard the poor reviews about Dave Smith Motors, as they don't know what they are talking about. HIGHLY Recommend for all your new and used truck needs!
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July 2023 by Rachel Phillips
Owen Block is the BEST! He took care of everything I needed before I traveled to Idaho to get my new car. I have been working with Dave Smith for over 12 years and Owen is by far the best person I’ve worked with. Thank you Owen and Joe Score for helping with a quick and seamless transaction. I love my new car and you made it a pleasure to get my car there.
