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November 2023 by Stephen Crozier
Will was super helpful in helping us navigate the different options not just on vehicle choice pros/cons but also on financing options. He definitely spent the time with us to chose the best option for us. We would definitely recommend Will and Woody Smith Hyundai to our friends and family!
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November 2023 by Gale Crozier
Will was very patient and friendly as we explored different cars, trims & finance options. And whenever we had a question he was great about getting us an answer. He knows a lot about the cars he is selling!
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October 2023 by Nick Robinson
We bought a new Santa Fe from Zac and Scott and the whole process was easy and painless! There manager Rod gave me a good price on our trade in and was very fair and transparent with me, and their finance was quick and easy to deal with. Will the finance guy was able to talk me into GAP insurance because of the high miles we drive every year and no one was pushy or slimey. Would definitely buy a car here again!
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October 2023 by Thom Hasenpflug
Easiest most pleasant car buying experience ever. Seriously. No games. No back end fees other than a very standard low doc fee. zero pressure. Easy FI process. Accommodating staff and assistance from dealership manager. I almost can't get over it. 2023 Elantra Blue hybrid; we chose the blue trim over the limited trim because it seemed like there was a little more value there. We were in and out in barely 2 hours and only cause we drove three vehicles. Highest recommendation for this dealership.
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October 2023 by Danielle Smith
If I could 0, I would. I took car in for a recall and they told me oil pan needed to be replaced and they didn't do the recall and it sat for 2 weeks.l and couldn't fix the oil pan because they didnt have the part. 2.5 months later I bring it back to get the oil pan fixed because it was finally in. Car sat there for 10 days and no one called me or returned my calls. I finally got a hold of someone and they said told me oil pan didn't need to fixed and wasn't but needed to pay them 700 to fix the brakes. No work had been done and it had been there for 10 days and I had no phone calls from anyone. I took it elsewhere
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September 2023 by Andrea Gleason
This is the only location that has taken care of all of my concerns and problems with my vehicle. They have honored the Hyundai vehicle warranty each time and take time to diagnose/fix whatever needs to be done. They actually CARE which is what I appreciate most from this dealership. I would also like to thank the service techs Brody and Freddy for their hospitality, kindness, and willingness to do all that they can to make my experience there worth it to come back again.
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August 2023 by Michael Peila
The service department is the worst. I received a warning about having my Palisade being due for service so I made an appointment. They couldn't get me in for THREE WEEKS!!!! Then when I take it in, they tell me that I have to pay for the service because it was past due for the complimentary service. They are the ones that couldn't get me in at the proper time so why should I have to pay for it? This is not the first time I have had to deal with this nonsense. I will take my vehicle to a different Hyundai dealer from now on. Pathetic.
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August 2023 by Corey Smith
Needed a new AWD vehicle for the winter and were debating a few different vehicles. It came down to availability and some features. Woody Smith had a hybrid Santa Fe on the lot. We drove it a couple of times, with the kids for their opinion. Zak was very helpful and relaxed with us. Never felt pressured into anything or rushing to make a decision. We got a great SUV and had the best experience we've ever had with a dealer.
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August 2023 by James Dewey
I will not use names so....when we purchased our Santa Fe in 2014 , service was fantastic. It remained that way until the last couple of years. We wanted to still give everyone the benifit of the doubt, that maybe it was just a bad day.The last visit we had tipped the scales. We will not be using their services again. The detail to customer service has diminished greatly. No call backs. On hold for 14 plus minutes and still not connected to the department requested.The vehicle has been an exceptional vehicle but service has not!
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July 2023 by Darrell Abegglen
I’m glad to respond to you. My wife and I had our car lose its engine unexpectedly and we really didn’t want to have to buy another car! We went to many different dealers that day and the only one that was good to visit was woodysmith! William Locke was absolutely fantastic to work with he showed us several different types of cars when we asked to test drive one he immediately went and got a dealer plate and we were able to test drive it by our selves so we could talk about the car alone. Other dealers wouldn’t let us test it out alone and were very pushy and we didn’t feel trusted. William made us feel so welcome and comfortable we bought our car from him. I’m not easily impressed but William impressed the hell out of me and my wife. He is an important person on your team. Woody smith will be the first place we stop from now on!!! Thank you woody smith Hyundai. Darrell and carma
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June 2023 by Ethan Kauer
Nobody pushed, their pricing is transparent and nothing over MSRP but docking, taxes, and titling. They are fair and upfront. My first time going to a car dealer and I will come back to them in the future! All the employees were super nice as well!
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June 2023 by Blake Marsden
Woody Smith Hyundai is great, they have great service and great sales reps who don’t jump in your face if you tell them you’re not interested. It’s the main reason I came back and bought from them. If looking for a car, ask for Zak. He will help you get squared away and help you get what you are looking for!
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May 2023 by Unsafechain 1
The other day my wife and I bought a 2014 Hyundai Santa Fe Sport from here and Scott Dayton was our sales representative. He was very easy to talk to and made the whole experience pleasant. This is the second car I’ve bought from Woody Smith Hyundai and I’ll come back again if I need a third! Scott and no problem answering any questions we had and his hospitality was great! You all are doing a wonderful job. Thank you so much!!
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May 2023 by Caleb Turner
From the start, our experience was 5 star. Zach in sales by far made this the most enjoyable car buying experience we ever have had. They are fair, transparent and genuinely caring for their customers. We are beyond happy with our experience, purchase and working with Zach and the team at Woody Smith. Highly recommend others do the same and take their business to these guys.
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May 2023 by Jaylea 80
Absolutely a super smooth process... We purchased from a car from out of state and shipped it to Florida. Each step was handled like a pro and they made it very easy for us. I would recommend Woody's without even thinking about it twice.