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February 2024 by Kurtis Parrish
This auto center is a_s_s. Robert doesn’t specify the details of warranty for tires, doesn’t explain the exact problem and is a salesman just trying to sell tires. Sheryl is annoying AF and doesn’t do anything. There was also a meth head walking around and was super slow moving with everything. Walmart hires anyone these days
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February 2024 by Travis Stucki
With 1 car in front of me took 2 hrs to mount 2 tires. Was told 30 mins.
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February 2024 by Greg Stewart
A fantastic place for an oil change when you have 5 hours to throw away.
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February 2024 by Rome G
Horrible service was scheduled at 3 and it's been 2 plus hrs and vehicle hasn't been worked on Deann is a lady working and is nasty burps in people's faces and has a horrible attitude and is always leaning on counter and running out of breath don't recommend this store
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December 2023 by Audrey Williams
Great place to have tires replaced
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December 2023 by Tony Williams
I've had terrible service at Walmart in the last couple years at Broadway, and Lindsay Blvd in idaho falls ihave waited at the counter at the tire center for as long as an hour before they even acknowledge I'm there. I've found sets of tires I've wanted and have had long w as it's a d have been treated rudely . A rather large gal actually 2 large gals almost refuse to help me with service. Even telling me that they don't carry something when I have Google and found on my Walmart sight that it says in stocks. Even tires ,that I have found I. Store. Service at the electronics desk has slowly got to where service dissapears after asking questions about phone service or phones that I have just bought. 5 years Ago a service person would not hesitate to help with my straight talk phone and service . I get no help whatsoever, they tell me to deal with straightalk customer service ,who in turn tells me to go back to Walmart customer service. Over and over and over again. Soon I will not be going to Walmart and I have a huge family and lots of followers with same problems. Walmart has destroyed local pop and MA local stores and now employees of there's are lazy unfriendly and do not care about the custo.ers need. I forsee nation wide Walmart closure of store because of a decline in customers. Too bad we don't have local stores anymore.
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September 2023 by Aaron Thomas (Sauerkraut)
Price for 2 new tires was very cheap! Have a low rating due to Walmart policy of not changing a single tire if the speed rating is different, and of course they only had 1 type of rating in stock of 4 tire brands. Service job for the 2 tires lasted nearly an hour and a half. WAY TO LONG!!
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August 2023 by Chelsea Mortimer
This was just the worst. I called in before coming in and verified that there was no wait and they could rotate my trucks tires in 30 minutes. I got there and there was no one in line but the employees were milling around and nobody helped me for over 5 minutes or even said anything even though they could clearly see me. When a young gal did begin to help me she was so quiet I had to ask her to repeat herself for everything she said and she did not seem at all experienced. While trying to help this girl help me there was a large older female employee being very loud and very rude both to people in person and on the phones. I told them upfront that my truck had to be put in neutral to start and asked if this would be a problem and the older lady complained and walked outside. They checked me in after looking at my truck and said it would be an hour and 45 minutes. I expressed concern over that wait time and told them I had been told only 3 minutes prior that it was a 30 minute wait time. The young gal said that must be what it is then and gave me my ticket. I did some shopping waiting to get the text saying my vehicle was done for over 30 minutes and then went and sat back in the auto center for another 20. At this point a young man came out and told me that in order to lift my truck they would have to take my kayaks out of my truck, kayaks that they’ve seen since the before checking me in. This also told me that they hadn’t even STARTED my service after over an hour now. I brought that up and they said that just an oil change takes 30 minutes and I was confused by this and after a little more conversation it was clear that they were under the impression that they had performed an oil change on my truck, a service I had not asked for. It took them about 10 minutes to be able to confirm that they did NOT do an oil change on my truck and then they began saying that they may not be able to remove my kayaks for the oil change for me. They are too large for me to move alone which is why I did not. They saw both of my kayaks in my truck prior to checking me in and could have turned me away then and saved me what was now an hour and a half of wasted time. He said he would ask his manager if they could touch my kayaks and after waiting 20 minutes I went and asked the young gal if she could go and get a response for me. A different young man came out and asked what the issue was and I re-explained it for him to turn around and ask an older gentleman to which he said that the tires were already rotated and then they left. I turned around and sure enough my truck was in the parking lot. I walked out to it only to find it was locked . I walked back into the store where I the. Again had to locate an employee to ask for my keys which they gave me and I left. I never got the text confirmation that my truck was finished like I was told that I would. I have no way of knowing how long my truck was ready. The whole experience took 2 hours.
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July 2023 by MC Hamer
Worse service ever. I waited almost 2 hours for a oil change. I was told that their was one car ahead of me. They didn't even get my oil change in that time. I left mad and frustrated What a waste of my time. If you can't find dependable people to work don't offer the service. The women working at the front desk was as frustrated as I was. AND there were also numerous people there that had been waiting longer than I had! OUTRAGEOUS!
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July 2023 by Joseph Jones
Very slow and hard to contact. I ordered 4 tires but only 3 of them showed up. After waiting for more than a month the 4th tire never came so they refunded it. Overall, the people seemed nice but the system was very slow.Services: Tires
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April 2023 by LJ Kapu
Went in again for another service. Always friendly and quick service.
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February 2023 by Eric Tracy
They do pretty good work but it can be really slow. It seems like they never reset the tpms when they do tire work, even when I specifically request it.
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December 2022 by Josh Luna
There's only 1 Guy back there in costumer service, and I'm not gonna lie he needs to be replaced. I've never seen anyone handle costumers with such unimportance. Hire more Employees Walmart.
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November 2022 by C Dust
Worst service I've ever experienced. They wasted hours of my time. They had no other cars, 4 technicians and hadn't even started testing my battery which was supposed to take up to 90 minutes
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November 2022 by Kendall Powell
I went there just to get 2 tires for my pickup I pick out the tires the lady said she would be right with me I sat there until there shift change finally after being ignored long enough I got up and left