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August 2024 by Mitchell Ryan
Still waiting over 4 months to get master locks for community mailboxes. Numerous messages and emails to Heather the post master go unreturned.
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August 2024 by Staicha Watson
For one ANSWER THE PHONE you had no issues two weeks ago and now I can't get ahold of anyone, not just that we were supposed to get TWO MAIL KEYS why are we only getting one when three of us needed it? Come on
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July 2024 by Tim Amaya
Incompetent lying bozos.
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July 2024 by Mark Bybee
Who do you complain about. They deliver to the wrong address and the they deliver late at night..so sad to be a delivery person today..how much school do I need for this job anyhow..bad service..
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June 2024 by Ordean Zora
You will not answer the pgone all you have is an automated system unless I want to wait half an hour!!!
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May 2024 by Jacob Behunin
I don't typically leave bad reviews for places, but after I saw the other reviews, I figured I might as well. I had ordered a package, and for some reason this location held onto it, and didn't deliver. So I had to go pick it up. When I arrived, I had 3-4 people in front of me. 2 Men were manning the counter. One of them was making good progress, but the other was moving like molasses and chatting up a storm with the lady who was shipping items. They literally talked for 10mins while we all waited. When they were done, the lady then went back behind the counter and disappeared. Why couldn't she have shipped her own packages if she worked there??? Or save their conversation for later, with 10-12 people waiting in line...
Finally, I was next in line....and the person who was ACTUALLY working, closed his window, filled out some paperwork, and left. It was 5 at this point, and he left with a line of people out the door! Now we're all stuck with Mr. Chatty Pants. People were getting visibly upset. I get up, I ask for my package, and he disappears for 5-8 mins looking for my package. I've got 15 people all just staring at me while I wait...I don't dare ask why my package was held up. Literally took me almost an hour to pick up a package.
I now have a second package being held up by this same office, and they're closed for the weekend. Lovely.
The people running this place are a joke.
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May 2024 by 4x4 Buzzard
Troy was helpful, patient & communicated clearly the details of my receipt.
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April 2024 by Charles Ambord
I’ve never had a problem with the mail or packages until recently and they will totally steal from you if they can get away with it and then tell you that they sent the package back! ??? So if you’re having a package sent to you make sure you are going to be there when it arrives, I’m an OTR cmv operator and I’m am not home 21 days a month they are not user friendly!
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April 2024 by Elvys Medina
April 3, Wednesday 4:30 with all respects a older man (think Wyatt) so unprofessional doing his job. From the beginning so rude, ignoring me when I asked for directions in order to know what I going to do. First time here and instead this worker let me know what is my duties he just gave me actitud. He doesn't know how to deal with the public, my job is driving not to unload and load my the load, even with my best disposition to help I did it without complaining, I did his job while he just was watching me. Kind of rush, pushing me without respects. So embarrassing my experience with this older man. I am leaving this place with great sadness.
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March 2024 by Kylie Cartwright
I paid for my mailbox key to be replaced in october and was told it would take around thirty days. It is now March and I still am getting the same 2 week answer to when will I get my keys. Everytime I go to get my mail there is a line of about 10ish customers and following out the door. I would like to think its because people are working and sorting mail in the back but its so quiet you can hear a pin drop. I have asked for the postmaster to call me so she can give me an update on the situation herself but I am considering other alternatives at this point. I would give less than 1 star if I could.On a better note: The people who are delivering your mail are very helpful, very kind, and are the only redeeming quaility of the mail system in idaho falls.
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February 2024 by madison mancini
This is the worst USPS location. I feel ashamed for Idaho Falls to have to endure this service. The Post Master of Idaho Falls is failing our community. We have packages delivered that were completely destroyed one after another. They have also refused to send letters that match the USPS guidelines, they requested more postage. When I went in they were clearly able to send it through their measure of device with ease and no additional force. Because it was a simple hallmark card. They ALSO refused to deliver a LETTER to us because they claimed it needed additional payment. However, we had the receipt from the USPS post office it was mailed from proving the payment had ALREADY been paid. Their argument was null yet they still refused to give us the letter. We chose to return to sender, they had to spend more money to send it all the way back. It’s ridiculous. Just look at these packages. Packages are scanned and a picture is send to us when it arrives at the Idaho Falls center. Then these are the pictures of it arriving at our house. Proving Idaho Falls postal workers are the problem.
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February 2024 by Devlin Stone
I have tried multiple times to contact them regarding getting mail from 2 blocks away. And getting my mail from many other people. These guys don't care obviously.
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January 2024 by Holly Hasegawa
Good place to go into.
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December 2023 by J Lamb
These imbeciles are so utterly useless. They have lost SEVEN pieces of my mail in the last 2 years--including four that were bill payments. I've filled out "missing mail" requests, yet USPS never finds a dang thing (BIG surprise...not). I've called the branch about this issue more than once, as I'm sick to death of my mail getting lost and of having to repeatedly pay stop payment fees on my checks because of USPS's total incompetence. Their solution was to tell me that I should really start sending everything by Certified Mail. So, let me get this straight.... instead of USPS actually doing its dang job and--heaven forbid!--managing to get the mail TO and FROM the proper addresses, they expect me to pay even more money top of of rampant inflation in order to, hopefully, ensure that they actually get my mail to where it needs to go?? Seriously?? I absolutely hate the government and these corrupt bureaucrats more and more every single day. This is just completely pathetic, and there's NO excuse whatsoever for anyone doing their dang job this horribly.
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December 2023 by Keila
This place shows why everything should be private and nothing should belong to the government. They don’t care about anything and do a terrible job
