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June 2024 by William Kiltz
Awesome trucks and staff, thank for the facilities,,, but no door lock?
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June 2024 by William “Mark” Poulsen
Would recommend over any other storage facility in Idaho Falls. We have rented from them twice now and every time is an amazing experience. Rental set-up is quick and easy. Very knowledgeable staff and very friendly and helpful. The units and grounds are very clean and welcoming. Prices are also very good rates, we checked other facilities and South Town Storage definitely had the best prices hands down. Ask about their deals too. Sometimes they have one month half off or one month free (if it is a longer term rental)
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April 2024 by Harmonee Kirkham
I am updating my review after a conversation with the Facility because they asked me to.
We used this storage unit for 3 months. Our experience was not great and I want to be honest about that. We did find mice had ruined a good majority of our items that were in storage when we went to take it out. They had chewed into our boxes and even got into our latched down rubber maid bins. While talking with the facility about the situation they kept saying how they haven't had mice since they took over in 2021 but clearly the mice are back. I don't mean to be rude but want to leave an honest review. Their customer service was lacking in solutions to make the situation right but honestly, they cant give me my time and items back. I know others have had a great experience with this facility and I hope others will continue to as well.
Make sure you get insurance on the unit so you can get some of the items replaced if there is damage.
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April 2024 by Brianna Coles
We stored with them while we were in between homes and they were great! Well priced, very nice, Emily was professional and easy to work with. If we ever need to use a storage unit, we will be using them again.
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April 2024 by Jared Duncan
I have to say that renting a storage unit with Southtown was one of the best decisions that I have ever made! I worked with Emily and have never had a better experience in any of the storage units I’ve had to rent in the past . She was very prompt and courteous, and made sure that we were taken care of! The units were very clean and we had no issues with anything while we were there. If you need a nice good clean, secure storage unit, this is absolutely the place to go.
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November 2023 by L. Vadnais
Every person I spoke amd worked with were exceptional. Very professional. Highly recommend!
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August 2023 by Jamie Braithwaite
Clean and great service
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June 2023 by Jared Herbert
Clean area good price for storage
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January 2023 by Tony Tuttle
Great service verry polite and helpfull
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December 2022 by Jr Henderson
Have used them in past were always great. This time was the same always great service and helpful people.
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October 2022 by L Hill
Clean secure facility
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August 2022 by Lacindy Gentry
Nice place
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December 2021 by Kari Duffy
Nice place!
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September 2021 by Kendall Hall
Super helpful!
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May 2021 by Ryan Taylor
Clean and secure