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August 2024 by Raymond McAnally
I rolled into Idaho Falls with car troubles and another 13+ hours of driving and 3 more states to go until I was home. No dealership would make time for me, but Sage Creek did. I called them because of their google reviews and they absolutely did not disappoint. Their inspection was detailed, pricing was fair, and most importantly they kept every promise to get me back on the road as soon as possible. They even networked to find and rush in parts in from other states. They helped make the best out of a bad situation and I recommend them highly. The only downside is that they're 13+ hours away and I can't make them my go-to repair shop!
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August 2024 by Dennis Stroup
These folks have done nothing but go out of their way to serve us. They have gone the extra mile in getting us in, explaining, taking care of our needs and even more. You will love Katrina!
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August 2024 by Ahren Bonnell
They were amazing! Our car broke down not far from them and they quickly got us set up and gave us a detailed breakdown of what was wrong and what was needed to fix it. They didn't pressure us to get more than what was needed done and were friendly throughout even with our little ones! We absolutely recommend them and if we're in the area again and need work done we will come back!
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August 2024 by Randy Hoffman
In a bind, passing thru, I received a warm welcome and understanding reception after explaining my situation and issue. They got me on my way in short order. Great service. Many thanks.
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August 2024 by roger rawlings
Great people. Very honest. Thank you.
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August 2024 by Ryan Nicholson
I was in a pretty crappy situation while 2500mi from home. They went way above and beyond to make sure I could get get back on the road safely. I can’t speak highly enough bought this shop and the team there.
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July 2024 by Clean & Organized
Very patient and kind customer support.
They give all the information about your vehicle.
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July 2024 by DAN
We were stranded towing a camper with our four kiddos in Jackson. No shop would even see us for weeks, so we reached out to sage Creek repair and explained our situation and they got us in the very next day! We are so grateful to them. Not only did they fix the problem they found a ton of stuff overlooked by our mechanic back home that we can address in the future. Thank you guys so much for great service and getting us back on the road!
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June 2024 by Alpine Sky
Asked to get a quote for repair on my 2005 honda crv. I was asking for a labor price for control arms, ball joint, and front strut replacement. If you dont know that is most of all the suspension components on the vehicle. I have already had the vehicle looked at by a master tech and diagnosed. I wanted to get ball park pricing so I could make an informed decision on which shop I want to proceed with. I believe that is not too much to ask as a consumer. The service writer told me that he would not give me a price unless I bought the can in and had them look at it. I'm sure I would be on the hook for the inspection if I didn't decide to go with them for the repair. I am an ASE certified service writer for the last 7 years and I can tell you this place is crooked. I wouldn't recommend this shop even though it may be a great place. The fact that as a customer I can't pay a mechanic to replace specific parts at my discretion seem crazy to me. Let's say something else was found wrong are they going to force me to repair that too?
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June 2024 by Anthony Cordero
Excellent customer service, everything was well explained. The job was done very professionally. this is my go-to repair shop.
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June 2024 by Kacey Olsen
Walker is a very nice guy. Helped me with rides home while they worked on my vehicle! Thanks for everything and getting things fixed! Only thing is my explorer still pulls to the right after twice adjusting alignment but I'd rather just deal with the little pull to the right. Don't want to go back to repair shop a 3rd time!! Everything else is good. Explorer running great so thanks!!
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June 2024 by Alexis Austin
Very professional and thorough. I came in from Boise to Idaho Falls to visit a friend who has known the owner since childhood. Decided to get a bid on all the things that I needed done to my car. Their fees were so much lower then Boise. I will be back to complete the rest.
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May 2024 by Katie Munyan
They are very friendly and super helpful. They are great at communicating and explaining what they are doing to my car. I dealt with Walker and Karbina and they were both great.
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April 2024 by Wayne Clark
Experienced. Professional. Customer focused.
This was my first time using Sage Creek Repair. It’s hard trusting a repair shop you don’t have experience with, particularly when you have had bad experiences in the past. Luckily, this time it paid off.
I enjoyed the service I received from Sage Creek. Especially in working with my warranty company to have as much of the work covered as possible (wish they covered more but not a reflection on Sage Creek).
I enjoyed the detailed explanation, both visually and verbally, of what was broken on my vehicle. A report was sent to me with detailed videos and photos showing the issues. I’ve never experienced, to this detail, the evidence of damaged parts. I felt comfortable with paying for the parts/work when I first hand witnessed the issues. “Trust but verify”
I’ve waited two weeks to ensure the work that was completed would hold up. Not that it matter much because Sage Creek offers and awesome warranty on parts and labor.
I hope other shops get it together because Sage Creek has raised the bar. Either way, doesn’t affect me as I’ll be sticking to Sage Creek for my future needs.
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April 2024 by J. K.
They were willing to work with me and get me the best options at a price I could afford very grateful for their hard work.
