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December 2023 by Auston Taylor
Cabinet are all chipping very easily.cheap Lowe’s cabinets hold up even better than these.Service: Custom cabinet design & installation
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February 2023 by Christiana Thackeray
I unfortunately have to leave a very bad review of this company. Not because of the staff but because of their product. We built our house with a custom builder who uses Rocky Mountain Cabinetry. My dream has always been to have a white kitchen. To get a white kitchen it was an expensive upgrade to get paint grade cabinets, but since this was our forever home we were okay with making that upgrade. These cabinets are okay quality (I've seen better) but the paint is not holding up AT ALL. I have painted my own kitchen cabinets before and they held up a thousand times better than this finish. We've only been in our house for 16 months and the wear and tear on these cabinets is like we've been here for years! I reached out to them to see if they would fix the chipping and they said for one cabinet it would be $200 but I would expect them to fix it for free. Especially since the finish should definitely last longer than 16 months (these started chipping and peeling 6 months after we moved in). Now I am being forced to redo my cabinets not even 2 years since moving in. Take your business elsewhere where you can trust the quality to last. These won't be worth the money. That being said, we did also get stained cabinets that are holding up just fine.
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March 2021 by Ike Bowers
They were very informative and extremely polite and helpful
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January 2020 by Austin Anonymous
Throughout our entire home building experience, KATE at Rocky Mountian Cabinets has been the worst to work with. Following other reviews, she clearly does not understand customer service nor the concept of hospitality. I would almost think she is having a bad day, but from reading other reviews it is clearly just her nature. I feel bad giving RM Cabinets such a low review for just 1 employee, hopefully this helps them in the long run.
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August 2019 by Thomas Cassidy
Very nice people so they get two stars. Unfortunately, the quality of their cabinets would rightfully warrant negative stars if possible. After purchasing a brand new home, the trim around the cabinets, the inside of the cabinets and drawers, and the outside of the cabinet doors had extreme damage. All of the other home owners in my previous subdivision (I bought the home in January of 2018 and sold it 13 months later) are experiencing the same issues. It is quite clear it is a Rocky Mountain Cabinets problem and not owner-specific. It's hard to imagine being able to find a quality of cabinet worse than the ones we had in our home.
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July 2019 by Renee Consumer
If I could give zero I would. I actually dealt with this company in January ~ Kate to be exact. WORST CUSTOMER SERVICE I HAVE EVER EVER RECEIVED. The people who have given the reviews here were promised a bottle of a cleaner so truly do not believe their 5 star ratings! I today have had yet the LAST bad experiences with this company and I am done.. from never getting a call back to dealing with that woman ~ telling me her woes of her three children and being a single mom with the stories during our selection appointment ~ truly so very very unprofessional. The thing is the product is not bad.. just very badly ran.
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June 2019 by Dustin Smout
We recently bought a new home with cabinets from Rocky Mountain Cabinets and couldn't be happier! The staff was very helpful in picking out our cabinets and they turned out extremely well built, installed professionally and durable!
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June 2019 by Stacie Nyborg
I don't normally write reviews, and I hate to leave a bad review, but I read reviews all the time and appreciate the time people take to write them, so I thought I'd take the time to do a review on our cabinets, because they are a huge expense in a home. We built a custom home and are really disappointed in the workmanship of our cabinets. We trusted our builder with quality subs, and RMC probably was decent at one time, but they are more of a mass production shop verses a more custom shop. Our builder gave us different options of shops to go to, so not their fault we chose Rocky Mountain, but we are kicking ourselves of our choice because the work done was very poor. They didn't wipe off the sawdust before they glued our mirrors so I can easily see sawdust between the wood and mirror in every single Mirror in my house. We can see paint chips throughout before even moving into our home, (and it doesn't look like it was primed underneath.) They didn't caulk well at all, so we can see gaps in everything. Our island was placed a whole inch off from the one side to another. You can see the round sander marks in all our stained wood. Our floating shelves were too small on the sides to fit our niche (our builder has to fix it because RM didn't). The way they did our master bath mirror trim made our gap for backsplash look horrible, so now our builder and granite place are helping us come up with a solution to fix it. They scratched the hell out of our wood floors installing, so the floor guy had to come back (mind you we previously told them the floors were finished and told them not to slide the cabinets on the floors). We had holes every where on the inside of our cabinets where it looks like damaged product. (There's nothing that can be done about this, so they put plastic stick to cover it up). They didn't follow the picture we gave them for our island, so we had to come up with another solution here and babysit it along the way. They tried to charge us for our floating shelves again after we had already paid them in full. I gave them a one star because they were really nice and did a good job on my kitchen hood, but we paid over $30,000 on our cabinets in my 3,500 square foot home, so to say we are disappointed is an understatement. No one likes to spend tens of thousands of dollars to have products like I described. Hopefully this review will help them improve. This kind of work is not okay, even in a starter home, much less a custom home build.
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April 2019 by Julie Seibel
Cabinets and fireplace installed just recently, and they are beautiful! Quality workmanship, and Kate made it easy to decide what style to choose.
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December 2018 by Kaydi Jones
I love our cabinets! The stain and quality is beautiful! They are so durable and will last forever! We're so happy with Rocky Mountain's customer service as well. They were so helpful picking them out and making our vision come to life!
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November 2018 by skyler dorius
We finished our basement and had Rocky Mountain Cabinets match our vanity with the upstairs cabinets and they did a great job. The staff was helpful and did a great job reaching out via email and phone calls. They had it installed quickly and cleaned up before they left! ðŸ‘
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November 2018 by Fred
Great people and workmanship. Really appreciate the creativity and the extra time JD and Kate took with us. Very fair pricing too.
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November 2018 by Nicole McOmber
Start to finish process was a breeze! Cabinets are beautiful and function just like we planned. Even when we ran into a bit of a hiccup, they took care of it quickly and without hassle. Overall great experience!!
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October 2018 by Kimberly Capp
We love Rocky Mountain Cabinets and would not take our business elsewhere! We have their cabinets in our current home, we have been very pleased with the quality and they're beautiful cabinets! We ordered some custom cabinets to add into our home and they were quick, and the cabinets were fantastic quality.
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September 2018 by Sarah Wood
My cabinets are beautiful! I love the stain and quality! They have been great to work with. When an error was made on the cabinet pulls finish, they quickly changed it and took full responsibility. They are friendly and the soft close hinges we added are so nice. Thank you!
