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July 2024 by Joshua Cook
Had an appointment for 130, didn’t even make it to the bay until 3. Guy behind the desk had zero communication with me until I told him to take it out of line and I’d go home. He said he could get it in right away. Service was terrible.
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June 2024 by Jodie Caruso
Travis & his team of knowledgable mechanics were great! My scheduled appointment was for an oil change. However, I was very fortune the Quick Lane team performed a complimentary vehicle inspection, too.
As it turned out, one of the rear brake callipers on my Prius had somehow become frozen at an angle.
The misalligned calliper had been gouging my rotor for a while without my knowledge. To make matters worse, by the time I bought my car in, I had very little brake pad left on my rear wheels.
Travis invited me in to the work area for a look where he & his team showed me the evidence and explained. Additionally, without pressure or obligation tactics, he offered me a repair estimate; Well done Travis!
Next, per my request, Travis went to great lengths to ensure I received the repair estimate in hardcopy. Needless to say, he & his mechanic team's actions reaffirmed my reasoning for being a Quick Lube return customer. Keep up the great work team! And thank you each and every one.
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February 2024 by Christen Chambers
Need to rename it the SLOWWWWWW Lane. Every time I come here , WITH an appointment for an oil change, it takes 90 minutes plus. Seriously, it’s ridiculous.
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August 2023 by Shawna Berry
Friendly fast service
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April 2023 by Brooke Bratt
They mistook our transmission plug for the oil plug. Our car could have exploded if we didn't catch the problem before leaving the parking lot. Then the worker had the audacity to say "Well it's okay because you're getting a free transmission flush out of this." That DOES NOT MAKE THIS RIGHT. Their carelessness almost cost me my car! I am never ever coming back here!
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March 2023 by SAS_the_Zombie_Hunter
I'm just here to say that the gal behind the desk might want to mute herself when she goes to transfer people and starts mocking them for clicking on the wrong Department. I called at 1:50 and had pressed the zero so whoever she was, and when I tried to call to tell her that, I just got put into the automated system so I'm pretty sure she was redirecting it to the automated system.
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February 2023 by Tyler Mikesell
Definitely schedule ahead of time and be prepared to find a ride... accomplish those easy tasks and you receive excellent service
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October 2022 by Lacindy Gentry
They work you in and always ready to help out
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August 2022 by Elsheyin Starhand
Quick, friendly service! Made an appointment and was in and out in about an hour.
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August 2022 by Kelly Chashchin
On our road trip, we hit black ice and got banged up. We just wanted to check to see if everything fared well as we were shaken up. We took the car here and the staff quickly took a very thorough look at it and determined nothing was amiss and we were able to safely continue our trip. We offered to pay but they refused. Very friendly, we appreciate the staff!
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August 2022 by greg patton
Perfect
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August 2022 by Rebecca Strange
They swapped out my tires for me and were very helpful in working around my work schedule for drop off and pick up. Gage and Devin are the best!
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July 2022 by Bruce Fox
Got me in and out quick and didn't have an appointment. I just dropped the truck and they worked it in. Great service and friendly staff wanting to do a good job.
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May 2022 by Drivedurty
Called two days in advance to schedule an oil change and fuel filter replacement. Front desk waits til the day to get part in for vehicle. Oil changes and fuel filter don’t take an hour and a half to complete.
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January 2022 by Kelly Watkins
On our road trip, we hit black ice and got banged up. We just wanted to check to see if everything fared well as we were shaken up. We took the car here and the staff quickly took a very thorough look at it and determined nothing was amiss and we were able to safely continue our trip. We offered to pay but they refused. Very friendly, we appreciate the staff!
