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August 2023 by Abs and T Smith
These guys have their stuff together. Great customer service...
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July 2023 by Sabin Kenobi
Used several times. Best place to rent equipment. Got a scissor lift, worked great. Excellent customer service.
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May 2023 by Marco Vargas
Live this place! Always have what I need, quick an fast. Always giving me the best deals possible.This project I rented a power rack
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May 2023 by Mike Waldron
Dealing with Amber for just service on my mower, has been a breath of fresh air. This week has been horrible in my dealings with other service companies. She was so helpful, didn't keep me waiting long on hold, and told me just what I needed/wanted to hear. Best customer service treatment I've had all week. Thank you Pro Rentals...5 stars..
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May 2023 by Cody Rogers
I'd rather give them no star. Worst customer experience I've ever had with a manager. People at the desk are awesome. Not so much for management. If u need equipment that runs. Don't go here. After getting a 3rd power rake in a row that doesn't work right. I was a lil upset.. I'll never come in to rent ever again. What a waste of my time and money. I've spent way to much of my money here. And apparently my money isn't worth their time either. The bald manager is a hot head. All he had to do was fix the problem. like his employee who loaded a brand new one one my trailer said I'm sorry. And Mr hot head told him we couldn't take it and to un load it. Why didn't you guys just give me the working new one the first time. Never again. Shamefull
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March 2023 by Not Applicable
Landon & Jeremey1 star, would go 0 if I could.
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December 2022 by Kerry Anderson
Had the equipment I needed for the job. Have used them a lot. Always been taken care of.
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November 2022 by Trey Bacon
I love this place. Everyone is always quick and helpful. They get the gear you need and you on your way fast.
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October 2022 by kristi white
Won't be going back next year, just cuz everything is so expensive doesn’t mean you should charge double from last year. I rather pay someone to do it at that price.
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September 2022 by Michelle Anderson
Very good to work with, equipment in great shape.
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July 2022 by Ryan Laird
I was told by someone who knows their stuff that I should get a certain brand of weed eater / trimmer....and that Pro Rental in Idaho Falls was one of a half dozen places that sold that brand.I dropped by Pro rental and immediately the front desk clerk called someone up from the back to help me.I told the associate that appeared, what I was looking for and that one of the local repair shops had recommended them as being a distributor of the weed eater brand I was there to look at.He recommended one of 5 or 6 models for me and some needed, 2 stroke oil and trimmer line.All was well and good when I got home...then I was met with another pleasant surprise the next day when I got the wacker and the gas and the oil out and proceeded to put everything together.The Pro Rental folks had already wound some line for me and filled the tank with gas.I couldn't be happier !!!
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June 2022 by Riley Reynolds
They'll offer you a protection plan which actually doesn't cover any damages on the rental. They will call and make you pay for all the repairs. Even on worn out pieces on worn out equipment. When challenged on the protection plan that we paid for we were threatened. They made sure to let us know they were going to call all other rental companies in town and put us on a DO NOT RENT LIST. My company rents equipment for a living. Non professional, not cordial on the phone. Totally hot headed. I recommend you find another rental company at all cost!Zero stars is possible. Also watch that card you put on file.....
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May 2022 by Travis Zohner
DONT RENT HERE. I reserved a piece of equipment a week ago and took time off work. The employee didn’t save the reservation. He blamed me for it not being saved. Now I know why mountain west rentals is taking the market shares from them. This was handled very poorly
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April 2022 by Brian Chatwin
Excellent service!!...great product!!!...I bought subcompact tractor with a few implements and a backhoe. Had a issue with hydraulic line to backhoe they resolved it quickly picked it up from my house same day. Extremely impressed... pricing was phenomenal?
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April 2022 by Julian Salazar
Very unsatisfied...not a good experience with the equipment rented...drained batteries let me stranded....waisted 2 hours till technician arrived
