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January 2024 by Dave Spencer
Tried to get headlamp replacements and collapsable garbage sacks. Associate was helpful and pointed out the headlamp replacements but they didn't have collapsable garbage containers.
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January 2024 by Cody Curt
Brigham and Taco are freaking awesome dude that helped me with diagnosing my check engine light
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January 2024 by Daniel stephens
Friendly helpful staff
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January 2024 by Smith Barton
This whole experience sucked. I have a truck that wouldn't start and I use it for work so I desperately need my truck. I don't recommend this store in Idaho Falls. I ordered a starter for my truck on 12/17 and they said it was coming from Boise and would be there that same day. Didn't come, so called the store and they said the same thing that it would be there the 18th. Didn't show up, I ask for them to call there Driver but couldn't get hold of the driver and still didn't show up on the 19th. On the 20th I call again seeing if they got a hold of the driver (after I called the Boise store to make sure they sent a driver and the starter) and they couldn't get a hold of the driver and it still didn't show up. On the 21st I call again, and they finally got a hold of the driver but the driver said he couldn't find Idaho Falls and is in Saint George but that he would make it back that day to Idaho Falls but didn't make it. Finally the 22nd the driver made it, yay.... wait a second the Driver doesn't have the starter... I have never seen a company fail so hard and be so unprofessional. I am fortunately taking my business elsewhere as it was proved to me they can't do their job.
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January 2024 by Gerald Glore
Was a decent experience. Nice employees tha did the work efficient and well
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January 2024 by Janet Bates
Friendly and had whatvwe needed
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September 2023 by Charles Dringle
Very knowledgeable and helpful, Ryan went out of the way to inform me of options and places of help or confirmed what I had arrived at ! Spent time and looked up all the details of my problem and provided the best options. I will always return for automotive needs and issuesGreat people !!
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July 2023 by Mr. Luthor
I sure miss the old small town parts stores. I spend 5k to 8k a year here and they could care less. They sold me a faulty oil filter and looked at me in the eye and said the wix company told them to pull the filters off the shelf. They said sorry and would only replace the filter and 1/2 of the oil I wasted due to the filter. I caught the issue fast so no real damage except a big mess and 6 qts of oil on the floor. I have no loyalty to oriellys and never will.
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July 2023 by Meagan Later
Assistant manager is rude, unhelpful, and spiteful. He acts like every question or request is an inconvenience and straight lied about being able to return a part
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July 2023 by Amber Shultz
Being a woman, having no idea what my husband wants and I was still in an out in 5 minutes. Thank you helpful staff.
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June 2023 by Shanon Brown
These guys are great! They did not have the part we needed, but the gentleman on the phone gave us his personalized service by ordering the part and calling us when it got there. I would definitely recommend.
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June 2023 by Meta Schmitz
Ordered online for in store pk up and they double charged..they did fix it fast
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June 2023 by Elizabeth S.
Being an older, fat single chick with a new- to-me rv, I've been paranoid and sleepless since my check engine light went on last night. Being taken advantage of many times by mechanics, I crossed my fingers and found an autopart store that had the code reader. The extremely patient and kind employee went beyond the call to help get what was needed and send me on my way. I'm so accustomed to average service from people who don't care one way or the other, not the case here. If you're rolling through Idaho Falls and need to pick up coolant, oil, fuses or whatever, they are deserving of your business. They set a gold standard for customer service and are genuinely nice peopleThank you again
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May 2023 by Jared Hurst
Great service and prices.
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February 2023 by james jones
Clean and organized with very helpful staff.
