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October 2022 by Jere Cohan
You can get a hand wash at this location but have no expectations. Customer Lobby is under construction but I am looking forward to seeing how well it turns out. Amazing piece of property for this type of business so I wish great success here. This could easily be a great Rally Point for local car clubs once it's finished!
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October 2022 by Google user
You can get a hand wash at this location but have no expectations. Customer Lobby is under construction but I am looking forward to seeing how well it turns out. Amazing piece of property for this type of business so I wish great success here. This could easily be a great Rally Point for local car clubs once it's finished!
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August 2021 by Dean B.
Best detailing interaction iv had ever! Great value. They have multiple cleaning options. Their lounge is huge and convenient if you have some business to do on the road! I think I'll stop in ever time I'm in IDAHO FALLS. Highly recommend!!! ?Services: Car waxing
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August 2021 by Wendy Black
This place used to be the best! It took them 1 hr 40 min to do a wash and vacuum. There were 4 employees and only 2 were working on cars. By the way only 1 truck in front of me. I would have saved not only money but my time if I had done it my self. I will never go back!!!!Service: Auto interior vacuuming
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July 2021 by Dean Beckley
Best detailing interaction iv had ever! Great value. They have multiple cleaning options. Their lounge is huge and convenient if you have some business to do on the road! I think I'll stop in ever time I'm in IDAHO FALLS. Highly recommend!!! ?Services: Polishing
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June 2021 by Joe Wilson
Literally the worst experience I have ever had with a simple wash. No water was used on my new truck! They completely ruined my black paint with scratches and swirl marks!!! When I called, they told me to talk to Trent who is seemingly non existent, then hung up on me. I went to confront them in person and the doors were locked with open sign on. Horrible excuse for a business and absolutely zero customer service. Your $18 wash that you charged me $30 for now cost me $1100 to fix the damage!!!!
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May 2021 by Steven Ugaki
I had about a quart of beef broth spill on my passenger side carpeting, but had a difficult time scheduling someone to take care of this. I decided to contact New Image, but was admittedly hesitant because of the mixed reviews posted about this business.I was extremely happy to speak with the new owner, Joe, who quickly got me scheduled and was so impressed with his friendliness, professionalism, and the quality of his service! He removed all of my carpeting to ensure the stain wouldn’t come back up, steam cleaned and extracted my spill. He did that throughout my vehicle, thoroughly cleaned the entire interior, removed stains on my floor mats which had been there forever, and applied surface protection throughout. My vehicle looks better, smells fresher, and really shines now. Besides the superior job and attention to detail, his prices were FAR lower than any other detailer I contacted.If you need a car detailed, I would highly recommend using Joe. He said he took over just about two and a half months ago, and any previous negative comments about this business should be ignored because that doesn’t reflect the current service provided! His prices, quality of service, and the pride he takes in ensuring customer satisfaction has made me very pleased that I went to New Image!Service: Auto detailing
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May 2021 by Sarah Krieger
My husbands work truck was very dirty, they got it detailed beautifully
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April 2021 by Daniel Salazar
Extremely Unprofessional service left dirt and trash under my seats left my windows Smeared, doors have obvious spots they didnt even touch, broke my passenger mirror and tried saying it was like that when in all reality it wasnt i wouldnt be waisting my time nor theirs if it was.. glove box had nasty water in it doesnt even look to have gotten cleaned left my seats and carpet soaked after them shampooing it and said i didnt give them enough time after leaving my truck with them for 3 days, my truck has dirt and trash in the bed, obvious spray marks that were not wiped on my bumper. Ive been trying to get in contact to get a refund and no one will answer.
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April 2021 by Tanisha Ott
They spray down your car before it goes through to make sure all the main dirt is off. We went through the wash once and noticed we still had something down the side that was hard to get off. The guy let us come back through and scrubbed it off and put us back through the wash free of charge! They were very friendly and the vacuums worked great! Would recommend to friends.Services: Vacuuming
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January 2021 by Tonia Jenkins
I just opened s business over there the pet styling salon call me if u want to set an app 208 346 3 30
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November 2020 by Cameron Flewellen
My truck waited, idling, over 5 mins at the end of the car wash. It waited and waited for somebody to come grab it so they could finish washing the outside and then do the inside. When I confronted the gentleman about it he tried to argue saying it has only been a minute. I stood next to it for 5 mins and waited with the timer on my phone going. It would have been longer if I hadn't grabbed my truck myself and drove it back around. Unfortunately I will never come back here. This kind of service is what keeps me washing my own vehicles. I wish they would give the same care to vehicles as the owner of the vehicle usually does. Also, because the gentleman pressure washed the inside of my truck and got water all over the speakers on my door, the passenger side speaker no longer works. Thanks a bunch.
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November 2020 by Rex Cluff
The washing service seemed rushed and was not thorough. They were friendly with good refreshments.
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October 2020 by Phillip Marlowe
I was initially pleased with the detailing work done on my vehicle, so I signed up for a monthly subscription for the car wash. I used it one time, and it was a joke. The drive-through car wash is really old and it does not do a very good job by itself. They must have put a lot of manual labor into the detailing.I canceled my monthly subscription, I was not charged the month I canceled, but was charged the following two months! We have tried calling on a couple occasions to cancel, but management has not been able to meet us or has not returned our calls, and so far, we have not received money back. I will edit this review if things change.
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September 2020 by Rhett Rumsey
Who ever is having their brown ford eco boost detailed.. you should see the way you truck was driven. The way the employees drive customers vehicles is insane. I can tell you right now if I caught someone driving my truck like that because they thought I wasn’t watching, we would have some serious issues. Literally breaking the tires loose around the corners. Where is management on this? All I know is I will never be taking any of my vehicles to them.
