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January 2024 by Tanya Cox
I can get myself in trouble in this store! So many crafting options and I'm a habitual hobby hopper! ? My current obsession is yarn gnomes. They also have fun seasonal decor.
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January 2024 by Traveling Shoshonie
Best store ever!!!???
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January 2024 by Angela Bye
Didn't carry anything I needed and cashier didn't explain anything to me about signing up for a Michael's credit card until AFTER I applied and was accepted did she say she was sorry. I wanted to pay cash for that purchase and she said no it gad to go on Michael's credit card! She gave me a number to call on Michael's credit card brochure and after wasting my time and being totally ? ? to cancel my card I gave up. I will pay this off as soon as the bill arrives and WILL NEVER RECOMMEND MICHAELS HOBBY STORE IN THE FUTURE. I WILL PASS THIS ON TO ALL MY FRIENDS AND FAMILY. SO VERY DISAPPOINTED! NEVER WILL I GIVE YOU MY BUSINESS. YOUR CREDIT CARD SUPPLIER IS BOOGUS
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January 2024 by bladesinger851
Lots of good sales for the wife
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January 2024 by Annabelle J-Ones
I like cruising the seasonal decor
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January 2024 by Matthew K
Always a nice place to shop, even if it is just to look around.
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January 2024 by coralee acor
Love their frames! The selection of everything is great. You can't go wrong.
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December 2023 by Angela Christensen
Very helpful. Thanks Michael's ✌️Plastic wrap works great ?
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November 2023 by Lu Cai
I used to love this place, the in-store classes, and shopping. Signed up for one in-store class but was told that it was cancelled after I arrived. I told the customer service lady politely that I will be appreciated if they can send out cancellation before hand next time. The lady got over-defensive.
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November 2023 by Tami Welt
I've been looking for this rubber band keychain kind of thing for months and I decided to check out Michael's ....I believe her name was Sarah, an employee, stopped and asked if I needed help so I try to explain what I was looking for and she tried to look it up but couldn't find it in her store. She did mention that she's seen those other places as hair ties. never in my wildest dreams would have thought to look for this keychain thing in the hair section but I went to a big box store directly to the hair section and there was exactly what I've been looking for months. Thank you so much Sarah
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November 2023 by Kim Hansen
Can't always find what I am looking for, but they do have a nice selection of different crafts. There is a framing department that will do custom frames.
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October 2023 by Caralee Kartchner
Went in 15 minutes before closing. The employees watched me drive up to eee the hours on the door. I knew exactly what I was looking for (a fall item) Asked one of the clerks she waved vaguely saying it was in the back (not true)and that all the fall stuff was on clearance. Then another clerk said just so you know we close in 13 minutes.No welcome, no how can we help, no service, no sale.
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October 2023 by kurlye2011
Omg! WhT a great store and the employees on the floor were so very helpful and yes kind. Love this store.
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September 2023 by Jennifer D.
Heather in the frame department was awesome. She seller frame my moms picture. And helped us with Halloween decorations.
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August 2023 by Justin d buell Justin d buell
I went to the Michael's on 17th st in Idaho falls with an issue with a frame..I explained my issue to Ariel in frames and she fixed everything above and beyond than I could ask for then assisted me with hanging materials ..Ariel is what customer service is all about!! It's hard to find customer service and help like this these days in retail stores..She absolutely made my day I can't recommend her enough...
