-
January 2024 by B. Lee
You can tell they are very honest. They got me in and out really quick and efficiently. They even helped me fix my glove box free of charge. Would highly recommend this location and staff for all of your needs.
-
January 2024 by Fractured Handlebars
My car was due for an oil change, but having never been taught how to do one myself I went to Jiffylube to get it done. There is a reason it's called Jiffylube and now Slowlube. It was done in a few minutes and I was able to go on with my day.
-
January 2024 by Jaw Wannigman
Got me in and out very quickly. Great service.
-
December 2023 by Teresa Reynolds
These guys are awesome. Fast and so nice.
-
November 2023 by Chad Phillippi
Horrible experience as a vet on Veterans Day. They refused to honor a national coupon and rolls me to come back the next day for a local coupon. I was unable to get in the next day so showed up the following day. I waited for the manager for 20 min when they told me he wood be there “in a few seconds” before leaving. The next day I got an invoice for $63. Seriously appalled how they treat vets at the Broadway Jiffy Lube. If you served, brothers and sisters in uniform, avoid this location!!
-
November 2023 by Chad P.
Horrible experience as a vet on Veterans Day. They refused to honor a national coupon and rolls me to come back the next day for a local coupon. I was unable to get in the next day so showed up the following day. I waited for the manager for 20 min when they told me he wood be there "in a few seconds" before leaving. The next day I got an invoice for $63. Seriously appalled how they treat vets at the Broadway Jiffy Lube. If you served, brothers and sisters in uniform, avoid this location!!
-
November 2023 by Wilcox Tactical
They were able to get my 2023 Hyundai Venue in for an oil change. They took off $3 for having my own $16 oil filter because they didn't have the one they needed. I wish I could buy more filters for $3. They dumped the oil in using a dirty water pitcher. I can only trust that it was otherwise done correctly as I had to be inside while it was being done. $81 for an oil change, that I provided the oil filter for is absurd but I couldn't get into the dealership to have it done.
-
November 2023 by Teisha Free
One of my worst experiences ever!! 1st, they lost 2 screws to my air filter box, then broke rhe lever that holds my access panel up to my drain plug (which I was unaware of) The panel fell down while I was driving and and broke in half. So, my husband and I went in to have them fix it. They were saying I lied about the panel and I had glued it so it was already broke. Incompetent people. I'll never set foot in another jiffy lube or anything for that matter.So my advice to anyone who goes there, watch them work on your car, otherwise they'll pass it off and assume you are an idiot and will never notice.
-
September 2023 by Joe Spaulding
I want to express my sincere gratitude to Dave and his exceptional team at Jiffy Lube on Broadway in Idaho Falls. Their consistent dedication to providing top-notch service and expertise in a timely and thorough manner is truly commendable. What sets them apart is the warm and friendly atmosphere they create for every customer. Walking into their establishment feels like visiting a group of friends who are not only welcoming but also incredibly skilled at their job.Every visit to Jiffy Lube on Broadway gives me peace of mind, knowing that my vehicle is in capable hands. Dave and his team have mastered the art of customer service, and it’s evident in the positive experience they offer. I highly recommend Jiffy Lube on Broadway in Idaho Falls to anyone in need of automotive maintenance or repairs. They’ve earned my trust and loyalty through their outstanding service. Thank you, Dave and team, for making each visit a pleasant and worry-free experience!
-
September 2023 by Ryan L.
I loved the transparency of the whole process. Most lube places cover the windows to the shop. This place has camera monitors in the waiting area and cameras pointed directly at your vehicle. I also appreciated the walk around upon completion. Price was fair.
-
September 2023 by Ernest Feddersen
I drive for Uber any Lyft so I get a lot of oil changes on my Jeep Cherokee. The guys at Jiffy Lube on Broadway in Idaho Falls are amazing. They're the kind of team that work there because they like what they do not because they have to do it. They take customer service and car care to another level. I'll be making time to go to the Broadway shop any time I need an oil change in the future for any of my vehicles!
-
September 2023 by Brian Higley
We showed up on a busy Saturday morning but the crew got us in and out in a timely manner. Overall great experience.Service: Oil change
-
July 2023 by Benoy Eapen
We were going to Los Angeles. Had to stop for oil change for our van. We never had such an exceptional car service ever! If we had it local, we would definitely go there for all car service.
-
June 2023 by Doug Fielding
I really enjoyed my visit with this Jiffy Lube. The attendant very carefully and methodically walked me through all of the services that they were going to perform before they performed them, and then after performing the services he walked through item by item and reporting the outcome of all of the checks that they had done and the results of those checks. And then he demonstrated how all of the caps were returned tightly. Just gave me a lot of confidence in their work.
-
June 2023 by Lisa Fowler
Tanner Baker is amazing. He’s extremely knowledgeable in all services. All the employees are friendly and respectful. I tell everyone to go to the Broadway location.Services: Air & cabin filter replacement