“Update: Apr 2 2024Our internet connection dropped for about 10 days due to some technical issues of one of their towers, apparently. Having no internet for 10 days was a bit stressful but all staff I communicated with were very helpful and tried hard to do whatever they could do. A tech person Kegan drove to our remote cabin in a heavy snow storm and fixed the connection. Great local service in tough area!Update: Feb 28 2024We had a snow storm and short power outages. Not sure these were the cause but we lost internet connection. The customer service and the tech team worked on the issue and we got back the internet shortly! They are quick and always try hard to fix issues. Great local business!We live in a kind of rural area near West Yellowstone. We've been using Anthem Broadband (used to be Safelink) since 2017 and our internet connection has got better since. Their support is always fast and good!”
8AM - 5:30PM
503 S Woodruff Ave, Idaho Falls“The service team showed up on time. Their work was quick and clean. They walked me through the information and answered all my questions. The app makes it easy to control devices connected to the internet.”
“Forest was awesome helping us switch over, got us the best deals we could and even took extra time to make sure everything was setup and ready to go. Highly recommend!”
“Switching from Verizon was made a breeze by Caleb and Bryce. It really was my best experience with a phone company. They were respectful and knowledgeable. It made me feel confident about switching, and they made sure that my family and I were going to get the best bang for our buck! And the phone service and Internet really beats all the competitors here in IF.”
8:30AM - 5:30PM
1300 S Yellowstone Hwy, Idaho Falls“We have had mostly great experiences over the last 2 years. Today was a tad rough. Last night our internet started to flicker on and off constantly. I decided to deal with it in the morning because it was very late and a holiday. This morning I tried all the usual fixes. It didn't work, so when they opened I called and was given more suggestions. Then they suggested I call back if I continue to have struggled after trying those suggestions. I tried them, and got an hour of internet out of it before it did the same problem again. I called back got a different person who was kinda pushy and we butted heads on certain things. I did everything in my power and just was overwhelmed and frustrated. I got a new router, and called to verify that someone would be at the office to help me set it up with our fiber, since the other guy had said they would be there til 530. The lady that answered at 5:10 said they would be there. I rushed over, and made it by 5:16. No one answered the door, and their phone service had switched over to the after hours tech support. I sat in the parking lot angry and frustrated with 4 screaming kids. I then get a call from Mike- he was on site at another house. He talks me through how I can set it up myself, sending me text messages to help me once I am home. Right as I get home around 6, he calls and says if I come back to the office he will take the time to set it up. He tells me if I have problems to text him back. He sets it up, I take it home, and it wasn't working. I text him, and he walks me through the problem solving needed to fix it. Mike is the man to speak to when you have problems with qwk net. 5 out of 5 for Mike. 4 out of 5 for the after hours tech support members that couldn't do much but set up a ticket that notified Mike. 3 out of five for the guy that got pushy in his recommendation for a crazy expensive router that I wasted time looking for even though the customer service for that brand sucks. 3 out of 5 for the lady that said she would be there and then wasn't 6 minutes later, and didn't even leave a note apologizing- I felt lied to by her, and it didn't help the frustration I was already dealing with. I don't like lies.”
“Absolutely hands down the best service. Very clean installation my internet is very fast with no lag. I'm going to highly recommend Rimrock Wireless to anyone that needs service.”
“Great business. The receptionist that answered the phone was amazing. She had spunk! When you call she is very quick to get you to the department you need. Catherine is AWESOME!!”
10AM - 8PM
2183 E 17th St, Idaho Falls“Verizon is definitely better than cricket wireless because I feel like I get the better deal especially with unlimited data which is really unlimited unlike cricket wireless and helps me stay in contact with family.”
8AM - 1PM
1525 Sherry Dr, Idaho Falls“This is our families first experience with Sparlight. I felt everyone that we worked with was knowledgeable and able to help us. So far we are loving our service. So much better than our previous service. Keep up the good work.”
7AM - 5:45PM
1665 N Woodruff Ave, Idaho Falls“I love the price, the speed is correct for me. I run an Airbnb once in a while Speed Connect goes down, but so do other Internet services. The biggest problem with Speedconnect is not the speed and not the price but getting a hold of somebody. I’ve been trying again for two freaking weeks to sign a new contract and every single telephone number I have nobody leaves even a voice message so that I could get a call back they keep saying they’re not open when they are they keep saying they did just don’t and then they hang up. They don’t give you a voice messaging system, and anything to call back and take”
“Best T-Mobile store around. All the employees are great, they are literally the reason i stay with Tmobile! Cameron helped me with my most recent visit. Thanks guys!”