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“The people who work here are always so helpful. They take the time to help you find the perfect product for whatever situation you might be dealing with. I would highly recommend their services.”
“This is what a hardware store is supposed to be. Great people, quality products and a good selection. They've had what I needed to finish a project every time I stop in.”
“Prices seem competitive, I wish they had a better selection on items. They do not have lumber at this spot, but I guess there are other options in town for that.”
“We absolutely love working with the team at Falls Plumbing. Jim, Chris, Jay, Dean have been instrumental in the success of Great Divide Earthworks. Since 2015, Falls Plumbing's inventory on hand, service, know how, and delivery has kept our projects on time, and provided solutions to jobsite problems we've encountered. I wouldn't hesitate to entrust your plumbing needs to Falls Plumbing!”
“Aaron was great in helping me get the parts I needed to complete my sprinkler system. He explained how the different parts went together and pros and cons of different pieces of equipment. Great customer service!”
“Great place to go for landscaping projects...large selection of sprinkler systems. Why go to Lowes or Home Depot when you can go here for better quality. They also have pavers, edging materials. Anything to get you started on your projects.”
“Awesome service! I had to return router on warrenty and i had no clue how to do anything with warrenty and the employee (randy) walked me through the process! Thank you so much”
10AM - 5PM
190 E Stanley St, Idaho Falls
Hardware Stores
“Erin is the best. She goes above and beyond for you. Have been buying appliances at another retailer but no more we will only buy from Erin from now on. THANK YOU!!”
“Excellent place to buy fairy odd parts that you wouldn’t find anywhere else. Great selection of Proto, dewalt and other name brands. other name brands I love this store I could be in there for hours looking at every little thing they have”
“Service was excellent very helpful. I’m not a pro in the welding field and they went above and beyond to get my machine going again and the parts I needed. Highly recommend.”
“The lady named Fran in the garden center is a genius. She can help you with your pond, your veggies, flowers, trees and yard. I swear she is a walking, talking, smiling Botanist’s encyclopedia!! Her customer service skills are impeccable. PLEASE give that lady a raise!!! She is worth it.”
“This store is so much better to deal with than the Home Depot down the street! We had the best experience with Amanda in customer service. We were having issues with ordering on line and we live almost 3 hours away. My husband talked to Amanda and told her that I had some health issues and he was worried about me having to collect all of the electrical supplies that we needed. This amazing young lady collected all of the supplies for me after finding me a nice comfy chair and a bottle of water. Amanda went above and beyond amazing service!”
“I just bought a Tuxedo car lift from Lowes. I was really impressed that it said free delivery. What I missed was that it also said...needs forklift to receive it from the truck....Ooops!
So, I got a call from Tuxedo making sure that I could receive the lift. Turns out I couldn't. Dang it!
Paul from Tuxedo ends up calling Lowes in Idaho Falls and starts the process of trying to get it delivered for me. Paul calls me back and said that the folks he talked with in Idaho Falls (he's from Texas) were so incredible. Burkley and Amber were out of this world!
I had to call Lowes myself and express my gratitude for helping me to get my item. This is exactly the reason I like to write reviews. Great people doing great things for other people. I've been a die-hard fan of Lowes ever since I worked at one years ago. I'll keep coming back.
Thanks again Mr. Burkley W.”
“Your young lady, paint specialist is amazing! She helped us choose the correct paint. After color matching, we were amazed at the color match. The attached picture shows half a door painted.”
“I had a great customer service interaction with Daisy at the paint counter. She helped me determine which stain base and color mix-in I that needed using a very faded label from a couple years ago. She was a pleasure to deal with and was determined to get the mix right.
It was the perfect match to the stain I was using awhile back and I was able to continue with my work. Great work, Daisy!”
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“We bent an axle on our 39ft toy hauler traveling from Alaska to Florida just outside of Boise and noticed the problem outside of Idaho Falls. Called in the morning and spoke with Leon in the service department and he had the axle by the time we arrived. Let us plug in overnight and park on site. Repairs were done the next day by Matt. Everything is working well and we could not be happier with the prompt and quick service they gave us to get us back on our journey! Price was right and the service was above and beyond! Huge thank you!!!!”