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October 2023 by Janet Bates
They seem to have lots of suits. However, several brands come with slacks, and you can't get a different size. Slacks are 6 sizes smaller than the jacket. High prices. But they do have a good deal on Temple ready white suits... if the 6 inch drop in sizing works for you. Customer Service is friendly.Update: After seeing my review, they reached out to rebuff me, telling me how their suits are so much better, Yada Yada ya. Maybe so, but they are still twice as much, and you can't size the slacks to what you need, so you end up paying even more. Their response was an unhappy kick in the teeth to an honest assessment.
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July 2023 by Christie M Ricks
Ferrell’s has been around for years and years, too many to count. In all those years many things have changed in their business except for 1 thing…their outstanding customer service! 29yrs ago they fitted us for my wedding and last weekend they fitted my oldest son for his and of course my son left feeling like he mattered and his wedding mattered. I could go on and on but truly if you want to be treated with good ole fashion honest, genuine kindness and gratitude, shop at Ferrell’s. You won’t be disappointed!
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July 2023 by william johnson
Help staff, wide variety of Nice Dress Clothes and prices weren't horrible.
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June 2023 by Benjamin Machin
Even though I just went here to buy a belt, they had an awesome selection of dress apparel, Ties, belts, shoes, etc. The staff members I also met were also really nice and helpful. They cut my belt to make sure it fit correctly before I purchased it. I would highly recommend going here over an other store.
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May 2023 by Straton Facer
Ferrell’s is the best! I got the coolest looking suit I’ve ever seen there! Really good customer service and they will do anything to help you find what you are looking for!
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May 2023 by Ronda Young
First time I took my missionary bound son into Ferrell’s we did not receive any kind of greeting or offer of help at all even though there were several employees available standing around with only one other customer.I sent a message to customer service expressing my concerns and they suggested we give them another chance and at least come in for the free missionary gift.We did. We went in and ended up ordering 2 suits and shoes. Once the tailors were finished hemming the pants and my son picked them up, he asked about the free gift and was given a tie and sewing kit. He said he thought there was supposed to be more and was told no. When he got home we looked up the ad on instagram and it said a free shirt tie sewing kit and socks. Not impressed. If you advertise it, take the time to train your staff. While you’re at it, train your staff to greet customers as well.
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May 2023 by Magnolia and Co
Great customer service. Super friendly staff and very knowledgeable!
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April 2023 by Gretchen Rowe
This one is a mixed bag. Overall, if you want a slim, European-feeling suit, this might not be your place. They have TONS of options, but this does feel a bit more like the traditional American-suit shop with really baggy pants for men about to serve a mission.We wanted a really tricky color. I called ahead, and the young man who answered my call sounded pretty clueless and also wasn't very helpful. We live far away, so I wanted to see if they had even close to the right color before we drove up to see their options. He didn't really offer me any options, and didn't seem to think they had the color in stock at all that we wanted. He was kind enough to text me everything he could look into and find, and that was really nice. It wasn't SUPER helpful, but it was enough to give us an idea of what we needed. It would've been nicer if they had a website with inventory, though.When we got there and walked in, a man (who I believe was the owner), immediately found multiple suits in the color we wanted. He was really helpful in getting us information and also suggesting other places we could try. It was a little disappointing that they couldn't do all the alterations we would've wanted to the suit that was already going to cost $500 before alterations.... That felt a bit steep to us. So, like I said, it's a mixed bag. If you want something American and mainstream, it'll probably be fine for you. If you want a suit that fits perfectly how you want it in an obscure color, this might not be your place. And it also depends which employee you talk to. Some are very knowledgeable, and some just aren't.
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April 2023 by Michelle Willis
We had a really great experience here. They were so helpful to make sure my boys got the right fit and were looking sharp.
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March 2023 by IdahoEarl
Ferrell's has been in business in Idaho Falls for many, many years. Nevertheless, when I found myself needing a suit recently, I nearly forgot about it. I checked out Dillard's (some nice, expensive suits there), and Amazon (some reasonably priced suits that didn't fit right when they arrived), and I looked at some other options. Anyway, when I walked into Ferrell's everything just kind of clicked. They had quite a large selection and a pleasant salesperson who helped me find a suit that fit perfectly, that cost only about $300, and that looks pretty darn good. It's polyester, not wool, so it clearly is not the best suit in the world. Still, for my current needs, a pretty good suit at a pretty good price was just what I needed. So, if you're looking for a pretty good suit at a pretty good price, Ferrell's may have the answers for you.
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February 2023 by Connie Thompson
Bad salesmanship! We stopped in to buy a suit yesterday. First, there was no greeting given. I had to ask salesman how HE was doing. After trying a few suits on my husband I asked for help. The guy pointed two options out which we tried. Then, after no luck, he told husband, “you’re in an in between size so now you know.” He should have tried larger options that could be altered. We were made to feel like it was to much trouble that we were there. Went to Dillards and spent our money. We won’t be back!
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December 2022 by Carson Dunbar
We’ve been coming here for years for suits and ties for school dances. Typically they have a really great selection of suits, ties, and shirts. We recently went shopping for a missionary, and were assured that the shirts we bought would fit and that we didn’t need to try them on. Upon trying them on, the sleeves were about an inch short. Not a big deal, just inconvenient to have to bring them back and return them. The major issue was the hemming on the pants. We had 4 pairs hemmed about a week ago, and 1 pair from several months ago. All of the hem jobs are terrible. Extremely sloppy, extremely visible stitching, and bunching around the stitches causes it to be more noticeable. It’s not a one time mistake, because pants hemmed 3+ months apart have the same flaws. Brought the issue up to an employee and provided a photo of the stitching, and received a “Huh, that’s weird”. Again, not the end of the world, we will have them rehemmed somewhere else, but it’s frustrating to have to spend more money on something that should have been done right the first time. The employee that we worked with both times was friendly, but just not extremely helpful. Not terrible service, but leaves something to be desired.
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June 2022 by Brett Clyde
We'd known about Ferrell's for a long time but had never been inside. They had a sale on sport coats so we finally checked them out. The service was very friendly and helpful without being pushy or hovering. The jackets we got fit and look great.
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February 2022 by Beau Smith
Generally they do a great job , always had good luck with them. Our last visit was not so great. Our missionary is plus sized, so if course they don't stock clothes that fit, but they wernt very helpful about helping us find and order stuff... ended up going online which was honestly way less expensive and we got exactly what we needed... update.... went in to have the suits fitting and the staff was pretty rude... and it's not like they were busy.... just lost my business
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October 2021 by Jared Duncan
Fantastic experience! I'm not a guy that likes to shop for clothing let alone a new suit. But in this case I had to for my daughter's wedding. I was able to walk in and immediately get assistance and finding a suit and they helped make sure it fit right. They're altering the length of the pants for me at no additional cost and are calling for a pickup. Overall this was a fantastic experience and I was able to get in and out in less than 30 minutes which I can't tell you how overjoyed I am at being able to have it all taken care of so quickly. I highly recommend Farrell for a new suit!