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November 2022
Horrible customer service. Called in was immediately put on hold sat on hold 8 min 35s before hanging up. Will not do business here
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November 2021
Really great people and super helpful! Almost every city I have worked in I have delt with fastenal but the crew they have in the Idaho falls store are really great. I can tell you when it comes to hardware needs I won't go anywhere else!
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November 2018
When in to buy a ladder And some DE Walt tools And parts Stood there 10 minutes waiting for an employee to come and help me they were too busy playing on their cellphones I will go elsewhere
