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December 2023 by Dave Kidd
My foolish child slid into a parked car, the tie rod bent, and the wheel wouldn't turn. We called up DownStream and they worked with us to get it towed on the day we needed it brought to our mechanic. They had the best price as well out of the 7 or so other companies I contacted. It was pretty easy on our part. We didn't have to be there, we set it up all through text, and we just Venmo'd the money to them when it was done. Some of these reviews say they were rude or didn't keep their schedules. I'll say I experienced a little bit of that. They weren't extremely friendly on the phone and ended up being about an hour or so late to tow the car than when they said they would be there but I didn't really care. For the price we paid, they showed up and did the job, and so it was fine from my point of view.
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October 2023 by Vivi Poulsen
Thank you so very much for coming to unlock my truck so me and my 2 month old baby could get back home I am so very grateful for you and your servicesService: Car lockouts
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September 2023 by Shawn G. Keltner
I would stay as far away from this business as possible. This guy John has broken more laws and cost us more money in the process of stealing $10'000.00 worth of tools and other personal belongings from us. He has tried to charge us fees that he just made up and continues to dodge our phone calls. He is a complete hot head that is out of control
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May 2023 by beth swenson
This was the tow company assigned to us by our insurance company after our engine died in the middle of a flooded parking lot (gotta love those storms that cause flash floods). They arrived fairly quickly and were able to tow our vehicle to the mechanic. They even dropped the keys and our contact info off in the mechanic's key drop off, as it was really too dangerous for us to be driving in the roads. They are very much appreciated for the assistance!Service: Special vehicle towing
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May 2023 by Torey Hall
Very disrespectful. I didn’t know who it was till he started being very rude on the phone. Had problems years ago cause they way he treated a woman in public so said he would tow my truck but was gonna double the price! Not a good company to use. I would rather push my truck 100 miles than let him tow it one mile.Update: John called back after I left a review just to yell and degrade me cause the review I left him. He quoted me $300 for a tow and then told me that nobody was going to come tell me at night on a weekend for less than four or $500. Hendricksons came and told me for $150 so anybody needing a tow in the future I strongly recommend Hendrickson towing not the scum bags
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April 2023 by Danielle Larsen
John was great! He was very helpful. Friendly and professional. And more than reasonable pricing! I will always use Downstream Asset Recovery for any towing needs in the future! I highly recommend them.Service: Car towing
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April 2023 by oksana koshilka
Very unprofessional, scheduled a day with time and had to call 20times to get a hold of John. He finally answers and lies to me that I scheduled for Friday. Very bad communication and scheduling!!!JOHN IS LYING, EVEN AT HIS REPLY LIED AGAIN ABOUT 10pm. 10pm never was even mentioned!!VERY DISHONEST PERSON
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March 2023 by Faith Breyer
Excellent guys! More helpful than any other tow company we've had
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February 2023 by J O
Amazing company. Honest, trustworthy, good people all around. I appreciate their customer support when I was scared and alone, stuck in deep snow and ice. Truly a blessing, and great prices.
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January 2023 by Jessica
Amazing company. Honest, trustworthy, good people all around. I appreciate their customer support when I was scared and alone, stuck in deep snow and ice. Truly a blessing, and great prices.
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December 2022 by Jessica Harriet
John is a JOKE!!! He is extremely unprofessional, dishonest and rude! Do not do business with him! He doesn't know how to follow a plan, changes the plan along the way, does not know how to follow the changes he made and tries to put the blame on you. He wasted our time and money all because he is a CLOWN!
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June 2022 by Joel Herndon
Kept my things for longer than they had to. Which is awesome.Inputs on amplifier broken during removal.
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June 2022 by M A D HAtT3R
Dudes a punk, dishonest and not very professional!
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June 2022 by James Johnson
Really nice people
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February 2022 by Brian B.
Thanks for saving my bacon! Even after you were given the runaround by my so-called roadside assistance program you were still able to come out and assist me even while they would had left me stranded.. Nice to be treated with urgency while my "roadside assistance" discount service did not respond urgently, or at all.
