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December 2022 by Kathi Ellingwood Burdge
I usually come through the drive through and always forget my loan payment coupon. The tellers have been polite and helpful EVERY time. They also give my dog cookies, which is very appreciated.
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December 2022 by Calvert
I used to love this Credit Union, but in the last 18 months that has been turned entirely upside down. They have had 0 staff retention and have lost every employee I've known and worked with for the past 10 years, they have totally redesigned their web infrastructure to a much less user friendly design that is very buggy and hard to work with, their mobile deposit doesn't function correctly, and recently I spent two hours fighting with them to deposit my payroll in the form of an e-check which I had been doing every two weeks...not only were they refusing to deposit it, but they had the nerve to tell me they've never accepted them, and treated me life I was handing them a fraudulent check. At this point I am seriously considering leaving connections, whom I have banked with since they were potelco. I need a credit union that works for and with me rather than against me.
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September 2022 by Jason Hayne
My wife just walked in and closed 8 accounts and they never checked her ID! One of them was a joint account and they closed it without question. Sorry but in todays day and age, I want a place with a more questioning attitude that is holding on to my money. Been customers for 20 years and they treated her badly over the phone for a small amount of money. I’d think twice before putting my money with them!
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November 2021 by Bree WalkeruAaoPa
By far the worst banking experience I have ever had
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April 2021 by Brenden Escobar
I know it’s a bit late but I didn’t forget…I’d like to leave this review to the staff here in the Idaho falls branch because they are by far the best team I've ever experienced in ANY credit union…these guys always go above and beyond when it comes to customer service and friendliness I’ve only had great feelings and positive experiences with this location!!! Whenever I call in or go in I’m ALWAYS greeted with a smile and warm welcomes!! I usually go in and talk to Amanda or Cory but everyone here is a pro at their job! all I can say is if you’re looking to get a new bank or looking to find a place to stash some money or even maybe take a loan out THIS IS the place to go they will take care of you like family I just want to thank you guys for all the help you have been so generous to give me over the years you guys are the best!!!- Brenden ?
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April 2021 by D
Honestly this is the best financial place we have ever used. They have the best rates and the best people. We have continued using them even when we moved outside of the state. Highly recommend!
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March 2021 by treetop #1
Above and BEYOND AMAZING!! I literally couldn't ask for a better bank family!!! Love these peeps!! ?
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February 2021 by Bobbi Loveday
The staff is lways friendly and helpful. We have been banking here for years!!
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February 2021 by Shelby Jay
Never bad service here, 11/10 recommend!
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February 2021 by Andrew Baker
Always a pleasure, very helpful
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January 2021 by Stacie Butikofer
Very helpful and kind! Because Connections has taken Covid precautions to keep their lobby open, they were able to provide a service another credit union couldn’t.
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September 2020 by jimwnsx walker
Very helpful and friendly. I would recommend it to a friend.
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July 2019 by steve galasso
All ways doing there best to help there customers and they go the extra mile to do so very friendly ppl
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July 2019 by Shanon Brown
Not very member-friendly. 3 out of 5 times I've been treated poorly and some of their policies make no sense for a credit union.
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April 2017 by Darren Wolters
Awesome employees that make you feel like family.
