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“Starting new accounts can be a stressful endeavor. The determined attitude of our representative Sue facilitated the creation of our account in a quick and timely fashion. As a small business she was able to understand our needs and guided direction of what options we had to actually get our account started. Thank you VMS and thank you Sue.”
“I’d love to give a huge shout out to Shannon!! Incredible loan officer that helped me get into my new truck with an incredible interest rate and amazing monthly payment. Reach out to Shannon when you are looking for your next loan!”
“My husband and I have been members for over 50 years and my parents were members before that! I absolutely love the exceptional service and the friendly staff at the Fremont Avenue branch. I am always greeted promptly as I enter and the staff is knowledgeable and has always been able to answer my questions. Recently I had questions about my debit card and they helped me out. They even called me with additional information after I had left. I really appreciate their attention to detail and their customer service. I highly recommend them!”
9AM - 5:30PM
888 E 17th St, Idaho Falls
Banks
“We received a construction loan from them, and we received a ton of helpful advice from our loan officer, Travis! We were overwhelmed by our project, but Travis welcomed our questions, gave us referrals, and went above and beyond for loan (which we couldn’t have received anywhere else)!”
“Been banking with Westmark over 40 years and can't imagine banking anywhere else. Best rates available and service is tops at all the branches, but this branch just off Sunnyside is the best. Big shout outs to Suzanne (manager), the two Sarah's (tellers), and Kathy (loan officer). These ladies do their best to give me great service. For financial advise, Jayme is the guy I go talk to. Great people, great banking institution!”
9AM - 5PM
3350 S 25th E, Idaho Falls
Banks
“The staff are always extremely helpful and friendly. I am POA for my mother and they helped me work through the paperwork needed and are always great at helping me take care of her needs.”
9:30AM - 6PM
815 1st St, Idaho Falls
Banks
“Westmark Credit Union is a credit union that is part of the history of Idaho Falls and local to south eastern Idaho. My experience is that they have some great people who work here that seem to care about their clients. I have banked here since I was about 9 years old. They have great loan rates and act just like a local credit union should. Other than all of the benefits, I have a couple of things that end up being on the annoying side: they close at 5:00 PM most days. So, if you have banking activities you need to do after work, well… you’re just not. They are still lagging a bit on technology and have always been the “late adopters” which is a little frustrating. However, overall, they’ve been a good bank here in Idaho Falls.”
“We had a great experience working with Westmark, specifically Jessie Todd, on a recent car loan. We had some complications due to funds not arriving on time that we were using for a down payment, but they reviewed the history in my account and determined that I was a longtime/valued customer and they did some “magic” and got everything done on time. Shout out to a job well done!”
“I was working with Sara for my business and she is amazing! She got my account opened quickly and was able to get me logged into the online banking and got my card to me same day she is awesome!”
9:30AM - 6PM
900 S Utah Ave, Idaho Falls
Banks
“I am very happy banking with Citizens Community Bank. The staff is always great to deal with!! They have been helpful anytime I've ask. They have excellent over 55 yrs young programs. ?”
“This 5 star review is for Jazlyn who works at this branch. I sent an email with questions, she was very quick to respond back to me with answers. I continued with more questions on a reply to the same email. and each time I received quick responses. Thank you Jazlyn. I appreciate that. You set my mind at ease over the problem I had.”
“We have always been treated very well at Mpcu. Josh has always helped us out and we plan on doing business with them for many years to come. Thanks again for your outstanding service.”
“16 years I have gone through ICCU and today was a horrible experience in the branch. Jaci saved the day and gets the 5 stars. Isabel gets negative stars. I have a credit card that was new and the card would work, but the number kept saying it was bad. Jaci called card services, asked me some questions, finally they could see nothing wrong and said the only thing that might help is getting a new card. At this moment as I was showing Jaci what happened Isabel came over in the middle of it and tried to problem solve with things I knew wouldn’t work and card services understood would not work. As she continues I finally had to stop her as she was not even trying to listen or understand me. I finally decided to get a new card. Well guess what? It worked very good for what I needed. I have probably sent over 50 people to get accounts in my time and today I seriously began looking at others place to have my money. Poor management nearly lost the day.”
9:30AM - 6PM
1800 Channing Way, Idaho Falls
Banks
“It will be bad to keep this alone to myself I came across the best forex expert ever Mrs Mrs Helen Karen who really helped me to invest, Helen Fx Trader is very honest and diligent in her work. All I did was invest $500 and within 7 days she made $7000 profit for me. Contact her via”
“Settting up a checking, savings, and credit card account was simple and straightforward. The staff have been polite, courteous, and energetic to work with. Facility is well kept and well maintained.I have been doing business with ICCU for the past two months; I have had no issues with viewing my balances via web portal, and transferring funds have been hassle-free.I'll update this review if anything changes, but so far I've been very happy with the service provided!”
8:30AM - 5:30PM
2265 E 25th St, Idaho Falls
Banks
“I usually come through the drive through and always forget my loan payment coupon. The tellers have been polite and helpful EVERY time. They also give my dog cookies, which is very appreciated.”
“I had called to figure some things out with a check I had deposited because I was unfamiliar with how it worked and why it wasn’t in my account and I spoke with Amanda and she was so nice and has great customer service!!”
“We had an appointment with Janet at Wells Fargo to put my wife on my account and do other things. Janet was totally nice and professional. She helped us with all our available options and had us squared away. Thank you!”
“Chelsea (I think thats her name) helped me today, their Personal Bankers and Tellers are very nice and professional. They will answer any questions, parking is decent and they have wifi inside.”
“Let's be honest, the bank can be a very stressful and dreaded place to have to go to. Luckily the staff here are so helpful and kind with whatever issue you may have, no matter which person you get. I had a chance to speak with one of the specialists this morning (at least I think it was at this branch) and she was so super kind and patient! Her name was Maren Ward I believe and I hope she gets some recognition for her work and great customer service. I wish I could remember the name of the man I spoke with before her but he was also very kind and helpful. As stressed and tired as I was they quickly helped me solve my problem and made my day just a little better. Would definitely recommend this bank :)”
9:30AM - 6PM
399 N Capital Ave, Idaho Falls
Banks
“The customer service is excellent and they have answered the phone every time that I've called them. Any and all of my questions are answered in a timely manner. Great service.”
“We had an appointment with Janet at Wells Fargo to put my wife on my account and do other things. Janet was totally nice and professional. She helped us with all our available options and had us squared away. Thank you!”
“I just experienced what personal attention should mean from a bank. We encountered a difficult problem with an online payment, and after the customer service team exhausted all their options, we reached out to Steffen in business banking and after several hours of work he and his team fixed the issue and got us squared away. Great communication along the way. They took a personal interest in our issue and fixed it. Very satisfied.”
“10/10 the tellers go out of their way to help you, staff and place is very professional. wait till is reasonable . opened a safe box there it was flawless and the whole team is so nice.”
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“My dad (Tim) banked with Westmark for over 30 years and could not recommend them more! He says that Angie & Tina are the best and that he sincerely appreciates them.”