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May 2023 by Shawnae Shurts
The staff today April 16th 2023 around 2pm I think, were super nice and did an amazing job in customer service!!!! They deserve Dutch bros boss! Thank you thank you for acknowledging me!!!
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January 2023 by Laina Thomson
i went in there and looked around there products are actaly made exspensive and will keep you warm in the winter and it will help you but sometimes there prices are outragouse. but its well worth it
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August 2022 by Jeremy Andra
Fun store with easy going clothing. A little on the high side for a chain, but definitely some comfortable options.
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June 2022 by Caitlin Hawkins
Great deals! Great customer service!
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February 2022 by Evan Zumwalt
Great place. The clothes r a little overpriced tho.
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October 2021 by Garrett Hansen
After great debate I decided to buy my first pair of American Eagle Jeans. I went in to the store when they opened and started to try on different sizes. I quickly found my size. They had a good stock of all sizes of their jeans which was nice. After finding my size I soon found that the fit was great and I loved the jeans. I purchased one pair and definitely will go back for more pairs.
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August 2021 by Mandy J.
We still have to wait in line to get in if there are too many people. The funny thing is, it's so busy inside you have to get within a foot of someone to get around with NO masks and NO distancing. Tight long lines for the fitting rooms and check out. It's a joke if you think limiting the amount of people inside is doing anything when it's packed inside with people on top of each other. I can see it if you were enforcing all the rules but this is ridiculous.
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August 2021 by Linda Bate
Clerk was extremely helpful. He even went to the back to find my size in jeans. Nice job!!
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August 2021 by Janae Harrison
So disappointed at the customer service!
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May 2021 by Megan Hope
The Idaho falls American Eagle is seriously amazing! I have been to others and they do not compare! Always so personable and try to help the minute you walk in.
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May 2021 by Shannon walker-Smith
Love the American eagle in the Grand Teton mall, love the customer service I receive every time I go there.
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May 2021 by carl mcomber
I had the best customer service I've had in a long time! THANK YOU!! I bought a pair of stretchy jean and love the way they feel!! I'm sold!!
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April 2021 by LaDonna McCollum
I love this mall, but the customer service at American Eagle was horrible the past two times I've visited. The hall at the door monitoring how many customers where in the store was so busy talking to her friend that even though 4 people walked out she didn't see them leave and argued about how many people. She finally went and checked the store to see i was telling her the truth. Then she very rudely rushed my shopping to the point where I decided to not make any purchases that day and walked out.
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March 2021 by Jocelyn Holladay
Great staff, always got sales going on.
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February 2021 by Bryan S.
We went in to buy some Curvy jeans. We waited 20 minutes to get in because of COVID, which was fine. There was a wall with various jeans that said "starting at 19.99." There were no marked prices on the jeans so I took several pairs to the associate by the dressing room and asked her if she could tell me how much they were. She told me that they start at 19.99 and go up and that there was no way that she could tell how much each pair was and that I would find out at the register. What???!!! So, after deciding which pairs of jeans I wanted, I had to get in another line at the register just so they could scan them to find out the prices, so then I could decide if I wanted to pay that much for the jeans??! THAT DOESN'T WORK!!! People base much of their decision to purchase items on prices. It should be clearly marked or there should be a scanner that the customers can use or associates should be willing to find out the prices for their customers. We shouldn't have to get in another line for the register to find out how much something costs. What if grocery stores and department stores did this?! The associate (I think she was the manager because she seemed like she was in charge) was unapologetic for their d*** policy. Ugh!!!
